Business Systems Analyst - Mortgage Banking (Remote)

Confer Inc.; Indiana; Remote; USD 80,000 - 120,000; Full time

Job summary

Confer Inc. is seeking a knowledgeable Business Systems Analyst with mortgage banking experience to help our team develop, use and integrate IT systems; primarily cloud-based.

A strong presenter with excellent communication skills is essential as you will elicit requirements, propose technology solutions, train users and support new implementations. You should have at least five years in IT consulting, three years in project management, and a degree in computer science or IT; mortgage industry

Qualifications

• 5+ years of proven experience in IT consultation.
• Ability to troubleshoot hardware, software, and network problems.
• Experience with various operating systems and databases.
• At least 3 years of experience in project management.
• Analytical mindset with strong problem-solving abilities.
• Excellent communication and presentation skills; team player.
• BSc/BA in computer science or IT; MSc/MBA is a plus.
• Mortgage banking knowledge is preferred.

Responsibilities

• Understand customer requirements and business objectives.
• Provide strategic advice on using technology to achieve goals.
• Manage IT initiatives and collaborate with in-house technical staff.
• Design IT systems and networks ensuring the right architecture and functionality.
• Support new technology implementations and train users.
• Revise existing systems and suggest improvements.
• Promote process improvement and advocate for change.
• Elicit and document what and why of business requests; review state flows.
• Analyze data and explain data models; assess UI functionality.

Skills

Customer-focused

Excellent communication

Presentation skills

Analytical mind

Problem-solving

Team player

Mortgage banking knowledge

Cloud-based IT systems

Education

BSc/BA in Computer Science or IT

MSc/MBA in business (advantage)

Tools

Operating systems

Databases

Job description

Job Role:

We are looking for a knowledgeable Business Systems Analyst with mortgage banking experience to help our team develop, use and integrate IT systems; primarily cloud-based. We’re further looking for superior technical expertise and a problem-solving aptitude. A Business Systems Analyst must be knowledgeable about mortgage banking and should have a customer-centric attitude. Communication is everything for an analyst so we expect you to amaze us with your presentation skills.

Responsibilities:

• Understand customer requirements and business objectives
• Provide strategic advice on using technology to achieve goals
• Manage IT initiatives and collaborate with in-house technical staff
• Design IT systems and networks ensuring the right architecture and functionality
• Support new technology implementation
• Train users in new and existing IT systems
• Provide assistance with technical issues
• Revise existing systems and suggest improvements
• Promote process improvement and be an advocate for change
• Elicit and document the 'what' and 'why' of a business request, separately from the 'how'
• Elicit and document current and future state business and technical process flows
• Analyze data and review/explain data models
• Provide best practice feedback on UI functionality/design

Requirements:

• At least 5 years of proven experience in IT consultation.
• Ability to troubleshoot hardware, software, and network problems
• Experience with various operating systems and databases
• At least 3 years of experience in project management
• An analytical mind with problem-solving abilities
• A team player with excellent communication, both verbal and written as well as presentation skills
• BSc/BA in computer science, IT, or relevant field; MSc/MBA in business will be an advantage.