BUSINESS SYSTEMS ANALYST

The State of New Hampshire; Hooksett (NH); On-site; USD 43,000 - 59,000; Part time

Job summary

The State of New Hampshire's Department of Transportation, Bureau of Turnpikes, seeks a part-time Business Systems Analyst in Hooksett, NH. You will analyze information systems procedures, create reports and dashboards, and coordinate system modifications with information technology personnel and vendors to improve efficiency.

This role emphasizes process improvement, data accuracy, and risk management in tolling and related programs, with opportunities to advance in information systems and

Qualifications

• Bachelor's degree and 5 years of experience OR equivalent combination of 9 years of education and experience after completion of high school.
• Valid driver's license or access to transportation.
• Motor Vehicle Record (MVR) must meet the minimum standards as established by the hiring agency.
• Trainee Option: Not applicable.
• Six years' experience in systems analysis with a broad-based knowledge of business environments, preferably in software development, business intelligence, data analytics, or tolling and fares.

Responsibilities

• Meet with department steering and executive group representatives to ensure Bureau information priorities are consistent with department-wide information strategies.
• Meet with Bureau subject matter experts to discuss business objectives and tools and makes recommendations for proper business information systems to meet Bureau's needs.
• Research and analyze functional specifications in system changes including software development related to Bureau systems, including contact with vendors and interfacing with DOT or DoIT agency representatives.
• Develop and execute change request and test plans in conjunction with assigned technical staff and/or assigned user staff; reports test results to Bureau Section heads and/or Administrators.
• Continually research, compile and analyze toll collection and toll system practices based on Bureau and/or Vendors requirements to ensure accuracy, heightened security and mitigated risk with recommendations made to Administrators.
• Research and make recommendations for automated solutions of financial reporting and user-identified needs.
• Develops and implements procedures to address recommendations and improvement in Bureau systems applications and practices.
• Coordinate and implement models/prototypes of system components, including screen forms and reports. Provides necessary training as needed to end-users.
• Analyzes systems errors and problems within Bureau systems; recommends solutions and provides technical assistance to Bureau staff.

Education

Bachelor's degree

Equivalent combination of 9 years of education and experience

Job description

Business Systems Analyst (Job ID: 54023)

Department of Transportation, Bureau of Turnpikes

36 Hacket Hill Road / Hooksett, NH

Part-time

$31.33/hour - $42.60/hour

To analyze and formulate information systems procedures and controls enabling the Bureau of Turnpikes to create reports, dashboards, and work plan information reflecting performance related to the Bureau. This position shall actively seek to improve and develop processes to increase efficiency, eliminate wasteful practices and make recommendations for improvements to existing programs and coordinate system modifications with information technology personnel and/or vendors.

YOUR EXPERIENCE COUNTS:

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Other information:

• MINIMUM QUALIFICATIONS:
• Education/Experience: Bachelor's degree and 5 years of experience OR equivalent combination of 9 years of education and experience after completion of high school. Education and experience must be in management information systems, computer information systems, computer science, systems analysis, application or product lifecycle management, or a related field.
• License/Certification: Valid driver's license or access to transportation
• Other Requirements: Motor Vehicle Record (MVR) must meet the minimum standards as established by the hiring agency.
• Trainee Option: Not applicable

PREFERRED QUALIFICATIONS:

• Six years' experience in systems analysis with a broad-based knowledge of business environments, preferably in fields or occupations related to software development, business intelligence, data analytics, or tolling and fares.

AFTER-HIRE REQUIREMENTS:

None

CAREER ADVANCEMENT OPPORTUNITIES:

• In-Band Advancement Available: Yes No
• Broad Group Level Advancement Available: Yes No

DISCLAIMERS:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Responsibilities:

• Meet with department steering and executive group representatives to ensure Bureau information priorities are consistent with department-wide information strategies.
• Meet with Bureau subject matter experts to discuss business objectives and tools and makes recommendations for proper business information systems to meet Bureau's needs.
• Research and analyze functional specifications in system changes including software development related to Bureau systems, including contact with vendors and interfacing with DOT or DoIT agency representatives.
• Develop and execute change request and test plans in conjunction with assigned technical staff and/or assigned user staff; reports test results to Bureau Section heads and/or Administrators.
• Continually research, compile and analyze toll collection and toll system practices based on Bureau and/or Vendors requirements to ensure accuracy, heightened security and mitigated risk with recommendations made to Administrators.
• Research and make recommendations for automated solutions of financial reporting and user-identified needs.
• Develops and implements procedures to address recommendations and improvement in Bureau systems applications and practices.
• Coordinate and implement models/prototypes of system components, including screen forms and reports. Provides necessary training as needed to end-users.
• Analyzes systems errors and problems within Bureau systems; recommends solutions and provides technical assistance to Bureau staff.

EOE