Business Systems Analyst

Marathon Petroleum; Findlay (OH); On-site; USD 75,000 - 105,000; Full time

Job summary

Marathon Petroleum seeks a proficient Information Systems professional to lead digital solutions delivery within its Commercial organization. You will gather requirements, align solutions with business needs, and work with stakeholders to ensure high-quality outcomes.

Ideal candidates bring 2+ years of relevant experience, adaptability, and strong analytical skills. Energy industry experience and AI tooling familiarity are preferred as the company embraces AI-enabled process improvements and

Qualifications

• Bachelor's degree in Information Systems or related field, or equivalent experience.
• 2+ years of relevant experience required.
• Energy industry experience preferred.
• Experience leveraging AI tools and data analysis is preferred.

Responsibilities

• Define and measure business processes to improve performance and control outcomes.
• Communicate requirements to stakeholders and map cross-functional impacts for delivery.
• Develop recommendations for systems enhancements and explore alternatives.
• Analyze performance data to drive planning and continuous improvement initiatives.
• Support IT service management practices around incident, change, and SDLC delivery.
• Coordinate test case development and strategy for technology delivery.
• Plan and document user stories and feedback for prototypes and wireframes.
• Identify opportunities to leverage AI to improve processes and productivity.

Skills

Adaptability

AI Fundamentals

Change Management

Agile Methodology

Analytical Thinking

Authentic Communicator

Business Analysis

Business Partner Relations

Business Process Modeling

AI Tools

Education

Bachelor's Degree in Information Systems

Job description

An exciting career awaits you

At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

This position will lead critical projects within the Commercial organization driving the successful execution and delivery of Digital solutions. The role will ensure solutions are aligned with business needs, technical capabilities, and strategic initiatives. Responsibilities include gathering and analyzing requirements, collaborating with stakeholders, and ensuring solutions meet the highest quality standards. A successful candidate will possess strong analytical, problem-solving, and communication skills to navigate complex business challenges and deliver innovative solutions.

This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate's experience and qualifications.

Key Responsibilities

• Manages the definition of business processes in order to measure, analyze, improve and control the process being reviewed.
• Communicates effectively with stakeholders, aligning the understanding of requirements, and identifying cross functional changes/impacts of the specifications for solution delivery.
• Develops recommendations for appropriate systems alternatives and/or enhancements to current systems.
• Investigates business performance and other measures to gain insight and drive business planning; applies continuous iterative processes. Facilitates root cause analysis and drives continuous improvement initiatives to improve system stability, user experience, and process efficiency.
• Performs cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Supports implementation of ways to improve working processes in the team.
• Supports monitoring the execution of IT service management practices around incident, Change, Problem and Solution Development Lifecycle (SDLC) delivery methodologies for improvement and collaboration, including more advanced configuration tasks. Supports audit, compliance, and regulatory requirements by maintaining appropriate documentation, controls, and traceability.
• Coordinates test case development, execution and support of strategy creation for technology delivery.
• Plans, executes, and documents user stories, user feedback to support the development of prototypes and wireframes.
• Identifies and evaluates opportunities to leverage Artificial Intelligence (AI) and AI-assisted tools to improve business processes, requirements analysis, documentation, test design, decision-making, knowledge management, and user productivity.

Education and Experience

• Bachelors Degree in Information Systems, related field or equivalent experience
• 2+ years of relevant experience required
• Experience in the Energy industry preferred
• Experience leveraging AI tools and data analysis is preferred

Skills

• Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful
• AI Fundamentals - Understanding of core AI concepts and methods, ability to apply AI to job-relevant use cases and capacity to contribute to organizational AI reimagination.
• Change Management - Change Management refers to a systematic approach for defining and implementing procedures and/or technologies to deal with changes in the environment. It can mean adapting to change, controlling change and/or effecting change.
• Agile Methodology - Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.
• Analytical Thinking - Strong problem-solving skills to identify architectural challenges, analyze requirements, evaluate options, and propose effective solutions.
• Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
• Business Analysis - Analyzing current business state within the context of future business state expectations and determining whether new business strategies are needed to address existing issues or meet new needs. Estimating the level of effort to enhance or expand current business strategies.
• Business Partner Relations - The process of acting as a trusted advisor and building strong relationships with colleagues and the business to drive business performance.
• Business Process Modeling & Redesign - Execution of key business process with the objective of achieving a quantum jump in performance measures such as return on investment (ROI), cost reduction, and quality of service.
• Change Management - T