Business Analyst / Project Manager

SCIGON; Youngstown (OH); On-site; USD 128,000 - 170,000; Full time

Job summary

SCIGON is seeking a Business Analyst / Project Manager to bridge business needs with IT solutions in an industrial setting. The role emphasizes translating requirements, coordinating projects, and enabling effective process improvements across manufacturing and operations.

The ideal candidate has strong analytical skills, hands-on project coordination experience, and a collaborative mindset to drive timely, within-scope deliveries for ERP, MES, SPC, and related systems.

Qualifications

• Bachelor's degree in business, IT, CS, or related field.
• 5+ years with enterprise applications (ERP, MES, SPC).
• 5+ years in manufacturing or industrial environment.
• 5+ years in project management or project coordination.
• Strong English communication and collaboration skills.

Responsibilities

• Partner with business users, leaders, and SMEs to map current processes and future objectives.
• Elicit, analyze, and document requirements for technical design and implementation.
• Translate business needs into actionable requirements for developers.
• Review workflows and data to identify gaps and improvement opportunities.
• Develop insights to support operational, financial, and strategic decisions.
• Contribute to system and process solution design and documentation.
• Coordinate testing, UAT, and solution readiness with stakeholders.
• Communicate updates, risks, and decisions to both technical and non-technical audiences.
• Plan resources, track milestones, and manage dependencies and priorities.

Skills

English communication

Analytical thinking

Problem solving

Stakeholder communication

Team collaboration

Education

Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field

Tools

MS Office

MS Project

JIRA

Monday.com

Celoxis

Job description

Business Analyst / Project Manager Salary: $127,500-$170,000

This role sits within the IT Applications function and acts as a key connector between business teams and technology groups. The position is responsible for translating business needs into practical, technology-enabled solutions, improving operational effectiveness, and supporting the successful delivery of application and process initiatives across the organization.

The ideal candidate combines strong analytical capability with hands‑on project coordination experience and a collaborative mindset.

Business Analysis & Requirements Definition

• Partner with business users, functional leaders, and subject matter experts to understand current processes, challenges, and future objectives.
• Elicit, analyze, and document business and functional requirements through interviews, workshops, observations, and reviews.
• Translate business needs into clear, actionable requirements suitable for technical design and implementation.

Process & Data Analysis

• Review existing workflows, systems, and data to identify gaps, inefficiencies, and improvement opportunities.
• Develop insights and recommendations that support operational, financial, and strategic decision‑making.

Solution Design & Enablement

• Contribute to the design and definition of system and process solutions aligned with organizational goals.
• Produce functional specifications, process flows, use cases, and supporting documentation to guide development and deployment.
• Support solution readiness through documentation, user guidance, and knowledge transfer.

Stakeholder & Team Communication

• Act as a liaison between business stakeholders and IT delivery teams, ensuring mutual understanding and alignment.
• Communicate project updates, risks, and decisions clearly to both technical and non‑technical audiences.

Project Coordination & Delivery

• With support from the broader team, assist in planning and coordinating resources to deliver initiatives on time, within scope, and within budget.
• Track progress against agreed milestones and help manage dependencies, risks, and priorities.

Project & Application Documentation

• Maintain clear and structured project documentation throughout the lifecycle, including:
  • Business and functional requirements
  • Interface and integration descriptions
  • Technical overviews and status reporting

Testing & Validation

• Coordinate and support solution testing activities to confirm alignment with business requirements.
• Facilitate and support User Acceptance Testing (UAT), ensuring that solutions meet operational needs before release.

Change Enablement & User Support

• Support change adoption through collaboration with key users and super users.
• Assist with training, coaching, and communications to ensure smooth transitions and minimized learning curves.

Adoption & Performance Monitoring

• Assess user adoption and proficiency following deployment, in line with established change management practices.
• Monitor system effectiveness and recommend adjustments or enhancements based on performance feedback.

Qualifications Education & Skills

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
• Strong written and verbal English communication skills.
• Proven ability to communicate effectively with end users, developers, vendors, external partners, and senior leaders.
• Analytical and problem‑solving skills with a structured, methodical approach to decision‑making.
• Strong critical thinking skills, with the ability to evaluate data, processes, and alternative solutions.
• Adaptability and flexibility in dynamic, evolving business environments.
• Solid understanding of enterprise applications, data analysis concepts, and their application in business contexts.

Experience

• 5+ years of experience working with enterprise applications (e.g., ERP, MES, SPC, production scheduling systems).
• 5+ years of experience within a manufacturing or industrial environment.
• 5+ years of project management or project coordination experience.
• Proficiency with Microsoft Office tools.
• Familiarity with common project management platforms (e.g., MS Project, JIRA, Monday.com, Celoxis, or similar).

Core Competencies

• Ability to engage and communicate effectively at all organizational levels.
• Influence and collaboration skills to support decision‑making and alignment.
• Strong prioritization and time‑management capabilities.
• Analytical, critical, and creative thinking applied to real‑world business challenges.
• Team‑oriented approach with a strong sense of accountability.

Organizational Interfaces

• Business and operational leadership at both business unit and plant levels
• Manufacturing operations (production, quality, logistics)
• Supply chain, procurement, and planning teams
• Finance, shared services, and commercial functions
• External vendors and implementation partners