Business System Analyst

Brooksource; Stamford (CT); On-site; Full time

Job summary

A leading telecom provider seeks a Business Systems Analyst IV in Stamford, CT. In this role, you will analyze systems, gather requirements, and improve operations within the Location Lifecycle Management program. This is an opportunity to impact customer serviceability and support network growth within a rapidly evolving industry.

Benefits

Weekly Paychecks

Impactful, high-visibility initiatives

Opportunity to shape scalable systems

Qualifications

• 3-6 years of experience in business systems analysis or project delivery roles.
• Telecom or cable industry experience strongly preferred.
• Proficiency in reporting tools like Tableau, Excel, and Smartsheet.

Responsibilities

• Analyze system operations and gather business requirements.
• Act as the liaison between users and engineering teams.
• Support the design and implementation of applications.

Skills

Communication

Analytical Skills

Process Evaluation

Education

Bachelor's degree in a relevant field

Tools

Tableau

Excel

Smartsheet

Power BI

Job description

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This range is provided by Brooksource. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/hr - $60.00/hr

Job Description:

As the Business Systems Analyst IV supporting our clients Location Lifecycle Management (LLM) and Serviceability efforts, you will play a critical role in analyzing system operations, gathering business requirements, and driving the design and implementation of applications that support customer serviceability and physical location readiness. You’ll serve as the main point of contact between business stakeholders and engineering/development teams, helping translate needs into technical deliverables. This is a cross-functional role involving process evaluation, data insights, stakeholder communication, and technical alignment across LLM initiatives.

Responsibilities:

• Review, analyze, and evaluate information technology systems operations within the LLM program
• Determine user needs and requirements and recommend system improvements based on findings
• Act as the primary liaison between users, project teams, and engineering/development staff
• Identify, document, report, and track system issues across the full development lifecycle
• Support translation of business needs into clear technical requirement deliverables
• Assist with application design and help explain use cases and business value to end users
• Analyze and present serviceability data tied to network expansion, internet speeds, and customer impact
• Leverage tools like Tableau, Excel, Smartsheet, and Power BI for reporting and insights

Minimum Qualifications:

• 3-6 years of experience in business systems analysis or project delivery roles
• Telecom or cable industry experience strongly preferred
• Proficiency in Tableau, Excel, and Smartsheet (Power BI a plus)
• Strong written and verbal communication and presentation skills

Nice to Have:

• Exposure to MicroStrategy or other dashboarding/BI platforms
• Understanding of construction and service expansion workflows

What’s In It For You:

• Weekly Paychecks
• Work on impactful, high-visibility initiatives within a leading telecom provider
• Opportunity to shape scalable, customer-facing systems that enable network growth and competitive edge

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Analyst and Information Technology

• Industries

  IT Services and IT Consulting and Telecommunications

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Inferred from the description for this job

Medical insurance

Vision insurance

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