Business System Analyst

Golden Technology; Raleigh (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

Golden Technology in Raleigh, NC seeks a seasoned business analyst to analyze initiative requests for feasibility, capture requirements, and translate them into clear user stories and functional specifications. You will facilitate Scrum teams, document business processes, and support delivery through planning, status updates, and stakeholder communications.

Candidates should have 3–5 years in property and casualty insurance operations, strong analytical skills, and proven ability to collaborate

Qualifications

• 3–5 years of experience in business support operations in a property and casualty insurance setting.
• Experience translating business needs into user stories to meet those needs.
• Ability to facilitate teams and lead decision-making in a collaborative environment.
• Strong analytical and problem-solving abilities.

Responsibilities

• Analyze initiative requests for feasibility and approach.
• Analyze system incident reports (problem analysis) and determine next steps.
• Analyze issues and develop user stories, where appropriate.
• Perform initial impact analysis of proposed modifications to existing applications.
• Create and document user stories and functional specifications.
• Conduct client interviews to capture and document business processes.
• Write use cases and view specifications for development and enhancements.
• Design business processes and system solutions.
• Solicit and document ambiguous and dynamic requirements.
• Participate in cross-functional teams to solve business problems.

Skills

Agile / Scrum

Analytical thinking

Communication skills

Problem solving

Education

BA/BS in Computer Science or related field

Tools

Functional Decomposition

Data Flows

Activity Diagrams

Job description

• Analyze initiative requests for feasibility and approach
• Analyze system incident reports (problem analysis) and determine next steps
• Analyze issues and develop user stories, where appropriate
• Perform initial impact analysis of proposed modifications to existing applications
• Create and document user stories and functional specifications
• Conduct client interviews as required to capture and document business processes
• Write use cases and view specifications for application development and enhancements
• Design business processes and system solutions
• Solicit and document ambiguous and dynamic requirements
• Perform and support delivery team activities including planning, status reporting, and management of client expectations
• Participate in cross-functional teams to solve business problems
• Perform customer and application support activities
• Assist in the troubleshooting of anomalies identified by end-users
• Provide an estimated level of effort for assignments
• Obtain project/solution approval
• Property and casualty experience must to have

Required Qualifications:

• BA/BS degree required (Computer Science preferred) with at least 3-5 years' experience with business support operations in a property and casualty insurance setting, or an equivalent combination of education and experience
• Successful track record translating business needs into user stories to match those business needs
• Ability to facilitate teams and lead decision-making processes in a collaborative environment
• Proven understanding of Scrum processes; experience on product delivery teams using agile methodology is a plus
• Ability to communicate well and make effective presentations
• Working knowledge of diagramming techniques such as Functional Decomposition, Data Flows, Activity Diagrams
• Experience writing functional specifications
• Effective communication and presentation skills
• Strong analytical and problem-solving skills