Business System Analyst

Services for the UnderServed; New York (NY); On-site; USD 110,000 - 120,000; Full time

Job summary

Services for the UnderServed is seeking a Business Systems Analyst to join their Information Systems team in New York City. This role involves designing and supporting business solutions utilizing Microsoft Power Apps, Power Automate, and Dataverse. Collaborating with various departments to enhance operational efficiency is key.

Applicants should hold a Bachelor’s degree and have substantial experience in developing low-code business applications. The position is on-site, offering a collaborative work environment that encourages innovation.

Qualifications

• Minimum of four (4) to five (5) years of hands-on experience with Microsoft Power Apps and Power Automate.
• Strong experience with Dataverse, including data modeling and solution structure.
• Competency in SharePoint and Microsoft 365 technologies.

Responsibilities

• Design, build, and support business applications using Power Apps and Power Automate.
• Partner with stakeholders to assess business processes and translate requirements.
• Develop scalable and maintainable workflow solutions.

Skills

Business applications design

Problem-solving

Collaborative communication

Analytical skills

Education

Bachelor’s degree in computer science, information technology, or related field

Tools

Microsoft Power Apps

Microsoft Power Automate

Dataverse

Power BI

SQL

Job description

Salary

Min: USD $110,000.00/Yr.

Max: USD $120,000.00/Yr.

Position Overview

The Business Systems Analyst reports to the Business Systems Manager within the Information Systems team. This role is responsible for designing, developing, and supporting business solutions using Microsoft Power Platform, with a primary focus on Power Apps, Power Automate, and Dataverse. The selected candidate will collaborate with internal departments to assess business needs, design scalable applications and workflow solutions, and improve operational efficiency through process automation and sound solution design. This position will also support the development of reusable standards and patterns across similar business processes and leverage AI capabilities within the Power Platform ecosystem to improve delivery efficiency and reduce manual effort.

Essential Duties & Responsibilities

• Design, build, and support business applications and workflow solutions using Power Apps, Power Automate, and Dataverse.
• Partner with stakeholders to assess business processes and translate requirements into effective technical solutions.
• Design Dataverse tables, relationships, and supporting solution structures to enable scalable, maintainable, and reusable applications and workflows.
• Develop workflow solutions for approvals, reviews, routing, notifications, and other structured business processes.
• Build solutions that support process visibility, lifecycle tracking, and consistent handling of routing, status, and revision scenarios.
• Troubleshoot, enhance, and support existing Power Platform solutions as business needs evolve.
• Establish and apply reusable development standards, naming conventions, and design patterns to improve consistency and long‑term supportability.
• Leverage AI capabilities within Power Platform, where appropriate, to accelerate development, improve solution efficiency, and reduce manual effort.

Key Performance Standards

• Demonstrates the ability to design practical, maintainable solutions that align with business needs and platform best practices.
• Applies strong analytical and problem‑solving skills to troubleshoot issues, refine workflows, and improve solution performance.
• Builds effective working relationships with stakeholders and translates technical concepts into clear, business‑friendly guidance.
• Produces organized, well‑structured solutions and documentation that support system maintenance and knowledge transfer.
• Works effectively with a high degree of independence while maintaining responsiveness, professionalism, and sound judgment.

Qualifications

Required Education and Experience

• Bachelor’s degree in computer science, information technology, or a related field, or equivalent combination of education and experience.
• Minimum of four (4) to five (5) years of hands‑on experience designing, developing, and supporting business applications using Microsoft Power Apps and Power Automate. Experience building workflow‑driven business solutions in a low‑code environment and translating business requirements into scalable, maintainable applications and automations.
• Strong experience with Dataverse, including data modeling, solution structure, and reusable Power Platform design patterns.

Preferred Skills & Experience

• Familiarity with AI Builder, Copilot Studio, or other AI capabilities within Power Platform that can accelerate development and improve solution delivery.
• Experience with Power BI, reporting solutions, or related analytics tools that support operational reporting and decision‑making.
• Competency in SharePoint, SQL, and other Microsoft 365 technologies that commonly integrate with Power Platform solutions.
• Strong analytical, problem‑solving, written, and verbal communication skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].

ID: 2025-17839

Work Location: In Person