Business System Analyst

BCforward; Minneapolis (MN); Hybrid; USD 96,000 - 103,000; Full time

Benefits offered by this job

Major medical

HSA

Dental

Vision

Employer-provided life insurance

Short-term disability

Long-term disability

401k

Job summary

BCforward is seeking an IT Systems Analyst: IV (Lead) for the Minneapolis, MN contract role. The position requires independence with a hybrid work arrangement on site in Minneapolis.

The Senior/Lead analyst will drive end-to-end business analysis for commodity trading and IT solutions, partner with CHS Trading, Risk, Middle Office, Back Office, and IT teams to translate business needs into clear requirements, support solution design, and ensure high-quality delivery across the full project

Qualifications

• 7+ years of experience as a Business Analyst or Senior BA in commodity trading and hedging.
• Delivery across requirements, process mapping, solution design support, SIT/UAT coordination.
• Strong facilitation and stakeholder management skills.
• Experience with ION XTP/Openlink platforms in functional/techno-functional roles.

Responsibilities

• Lead end-to-end business analysis for hedging and trade initiatives from discovery through stabilization.
• Document current and future-state processes, controls, handoffs, and exception handling across front-to-back trade flows.
• Translate business needs into testable requirements, user stories, acceptance criteria and documentation.
• Support solution design, configuration approach, and integration touchpoints with architects and product owners.
• Coordinate SIT/UAT planning and execution, defect triage, and deployment readiness activities.
• Mentor junior analysts and contribute to continuous improvement of analysis standards.

Skills

ION XTP

ION Openlink

Job description

BCforward is currently seeking a highly motivated IT Systems Analyst: IV (Lead) for an opportunity – Minneapolis, MN. Need someone who is authorized to work independently without any sponsorship.

Position Title:

IT Systems Analyst: IV (Lead)

Location:

Minneapolis, MN

Anticipated Start Date:

ASAP

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Job Type:

Contract

Pay Range:

$70/hr - $75/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Position:

IT Systems Analyst: IV (Lead)

Location:

Minneapolis, MN - Hybrid

Need someone who is authorized to work independently without any sponsorship.

Top 3 Skills:

• Experience with ION XTP (or similar ION platforms) supporting trade processing, integrations, and operational workflows.
• Experience with ION Openlink (Endur/Openlink) in a functional or techno-functional role supporting trading and risk operations.

Job Summary:

Senior Business System Analyst to support and enhance commodity trade operations through strong business analysis, communication, and techno-functional solution support of SaaS, off-the-shelf, and custom applications. This role partners with CHS Trading, Risk, Middle Office, Back Office, and IT teams to translate business needs into clear requirements, support solution design, and drive high-quality delivery across the full project lifecycle. The position also provides ongoing application and integration support, including incident analysis, root-cause investigation, and production stabilization.

The ideal candidate brings deep understanding of commodity trading and hedging processes, strong stakeholder management, and hands-on experience supporting ETRM/CTRM platforms in a functional or techno-functional capacity.

Responsibilities:

Project Delivery & Business Analysis

• Lead end-to-end business analysis for hedging and trade initiatives, from discovery through stabilization and hypercare.
• Guide documentation of current and future-state processes, including process maps, controls, handoffs, and exception handling across front-to-back trade flows.
• Translate business needs into clear, testable requirements, user stories, acceptance criteria, and documentation.
• Partner with solution architects, product owners, and delivery teams to support solution design, configuration approach, and integration touchpoints.
• Identify data and reporting needs (positions, exposures, P&L, settlements, confirmations) and support alignment on definitions, sources, and reconciliation expectations.
• Support planning and execution of System Integration Testing (SIT) and User Acceptance Testing (UAT), including test strategy input, test case review, and execution coordination.
• Drive defect triage and resolution workflows: reproduce issues, document impacts, prioritize with stakeholders, and coordinate fixes with vendors and internal teams.
• Support deployment readiness activities, including cutover planning inputs, operational readiness checks, and stakeholder communications.

Application, Integration & Production Support

• Provide functional and techno-functional support for hedging and trade applications, including day-to-day issue intake, analysis, and resolution coordination.
• Support integration monitoring and troubleshooting across upstream/downstream systems (e.g., market data, confirmations, settlements, accounting interfaces, reporting).
• Coordinate with vendors and internal support teams to manage escalations, track SLAs, and ensure timely resolution of production issues.
• Maintain and improve support models, including intake processes, triage playbooks, escalation paths, and operational runbooks.
• Analyze incidents and service requests, perform root-cause investigation, and document findings, workarounds, and permanent corrective actions.
• Develop and maintain operational documentation to improve support consistency and reduce recurring issues.
• Support production stabilization efforts by identifying recurring defects, process gaps, and control weaknesses and recommend and drive remediation plans.
• Participate in change management and release readiness activities to ensure supportability, clear ownership, and smooth transitions to operations.
• Serve as a trusted partner to stakeholders and communicate clearly across business and technical audiences.
• Facilitate decision-making by presenting options, impacts, dependencies, and trade-offs and drive alignment on requirements and delivery outcomes.
• Promote disciplined delivery practices, including scope control, requirements quality, traceability, and test evidence.
• Mentor junior analysts and contribute to continuous improvement of analysis standards, templates, and delivery practices.

Required Experience

• 7+ years of experience as a Business Analyst or Senior Business Analyst supporting commodity trading and hedging processes in a functional or techno-functional capacity.
• Proven delivery experience across requirements, process mapping, solution design support, SIT/UAT coordination, defect triage, deployment readiness, and hypercare.
• Experience supporting production applications, including incident analysis, root-cause investigation, vendor coordination, and operational documentation.
• Ability to translate complex business needs into clear, testable requirements and to manage traceability through testing and release.
• Strong facilitation and stakeholder management skills, including the ability to drive alignment across multiple teams and priorities.
• Excellent written and verbal communication skills with a focus on clarity, accuracy, and professionalism.
• Experience with ION XTP (or similar ION platforms) supporting trade processing, integrations, and operational workflows.
• Experience with ION Openlink (Endur/Openlink) in a functional or techno-functional role supporting trading and risk operations.

Preferred Experience

• Experience working in regulated or controlled environments with strong attention to auditability, controls, and operational risk management.
• Familiarity with market data, pricing, and reference data concepts as they relate to trading and risk reporting

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to

• major medical
• HSA
• dental
• vision
• employer-provided group life
• voluntary life insurance
• short-term disability
• long-term disability
• and 401k.

About BCforward

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.