Business System Analyst

Performance Contracting, Inc. (PCI); Lenexa (KS); On-site; USD 80,000 - 110,000; Full time

Job summary

Performance Contracting Group, headquartered in Lenexa, KS, seeks a Business Systems Analyst to bridge business partners, product ownership, and development teams, translating needs into actionable requirements and measurable outcomes.

The role also supports PCG’s growing AI portfolio and leads front-end project intake, intake records, and canvases from idea to planning or execution.

Qualifications

• Translate conceptual customer requirements into functional requirements, user stories, acceptance criteria, and use cases.
• Document existing and future-state processes using process maps, activity diagrams, data flow diagrams, and other artifacts.

Responsibilities

• Liaise between business users, product owners, developers, architects, vendors, project management and support teams.
• Lead discovery conversations to understand the business problem, current process, desired outcomes, stakeholders, risks, dependencies, and measures of success.
• Translate requirements into functional specifications, user stories, acceptance criteria, use cases, and process flows.
• Document current and future-state processes using process maps, activity diagrams, data flow diagrams, and functional specifications.
• Evaluate ERP and enterprise applications, integrations, reporting and operations for improvements and efficiencies.

Job description

Company Overview

Performance Contracting Group is a national employee-owned specialty contractor that offers quality services and products to the commercial, industrial, and non-residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential. We place high value on training and professional development, encouraging you to broaden and strengthen your unique skill sets so you can fully realize your potential.

Company Overview

Performance Contracting Group is a national employee-owned specialty contractor that offers quality services and products to the commercial, industrial, and non-residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential. We place high value on training and professional development, encouraging you to broaden and strengthen your unique skill sets so you can fully realize your potential.

PCG is seeking a Business Systems Analyst to support the Headquarters in Lenexa, KS. The Business Systems Analyst serves as a bridge between business partners, product ownership, development teams, enterprise applications, architecture, project management, and emerging technology teams. This role translates business needs into clear requirements, practical solution options, intake-ready business cases, measurable outcomes, and delivery-ready work items. In addition to traditional BSA responsibilities, this position supports PCG’s growing AI portfolio and helps own and mature the project intake process by guiding requests from early idea through canvas, charter, discovery readiness, prioritization inputs, and handoff to planning or execution.

Essential Duties And Responsibilities

Business Partnership and Requirements

• Serve as a liaison between business users, product owners, developers, architects, vendors, project management, and support teams.
• Lead discovery conversations to understand the business problem, current process, desired outcomes, stakeholders, risks, dependencies, and measures of success.
• Translate conceptual customer requirements, including the what and why, into functional requirements, user stories, acceptance criteria, use cases, process flows, and supporting documentation.
• Document existing and future-state processes using the appropriate artifact, such as process maps, activity diagrams, data flow diagrams, use cases, decision logs, and functional specifications.
• Use knowledge of ERP, enterprise applications, integrations, reporting, and business operations to evaluate process improvements, system improvements, and technology-enabled efficiencies.

Project Intake Ownership and Discovery Readiness

• Serve as an owner and facilitator of the front-end project intake process, ensuring technology requests are captured, clarified, documented, and routed through the appropriate funnel.
• Create and maintain project intake records in the approved PPM/intake tool using information provided by requestors, business partners, product owners, and IT stakeholders.
• Set up and maintain intake documentation structure, including project folders, canvas documentation, supporting artifacts, stakeholder notes, and links needed for downstream visibility.
• Lead or co-lead canvas sessions with requestors, architects, product owners, SMEs, and other stakeholders to clarify current state, desired future state, business outcomes, scope, assumptions, constraints, dependencies, risks, and expected value.
• Partner with Architecture, Project Management, Product Ownership, and business stakeholders to determine whether requests should proceed through canvas, charter, discovery, low-code/no-code review, AI evaluation, backlog intake, or another appropriate path.
• Prepare and maintain charter and discovery inputs, including stakeholder identification, product owner identification, current/future state documentation, problem statements, value framing, MVP boundaries, priority inputs, effort/t