Business Support Specialist II - Case Filing Unit

City of Colorado Springs; Colorado Springs (CO); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

Room to Grow!

Accredited pay equity employer

Job summary

City of Colorado Springs is seeking a Business Support Specialist II to handle case investigations subject to discovery for the District Attorney’s Office via eDiscovery. The role requires adhering to discovery guidelines and coordinating with investigative units.

You must meet the education and notary requirements, and obtain NCIC/CCIC certification within 6 months. The position offers room to grow and a structured salary schedule.

Qualifications

• Knowledge of modern office procedures and equipment.
• Proficient English usage, spelling, punctuation, and grammar.
• Ability to communicate clearly, orally and in writing, and to de-escalate customers.
• Ability to establish and maintain effective working relationships.
• Ability to work in a dynamic environment.

Responsibilities

• Provides case investigations subject to discovery to the District Attorney’s Office via eDiscovery.
• Follows proper discovery procedures as outlined in CSPD policy.
• Provides new discovery on assigned cases in a timely manner.
• Participate in case audits with their supervisor to ensure proper discovery procedures.
• Reports to supervisor discovery adherence and any issues.

Skills

Communication skills

Office procedures

De-escalation

Timely discovery management

Education

High school diploma or GED

Tools

Microsoft Office Suite

Colorado eDiscovery portal

Axon Systems

Tyler Technologies LERMS

MFR applications

Job description

About the Job

This position provides technical support related to case investigations subject to discovery (e.g., a suspect has been arrested, an arrest warrant has been issued, or a filing decision is requested) to the District Attorney’s Office via eDiscovery in accordance with law and established discovery guidelines from the 4th Judicial District – District Attorney’s Office.

Work Schedule

Monday through Friday, 8 a.m. to 5 p.m. Must be able to schedule adjust or work overtime as necessary.

Come explore the possibilities a career with the City of Colorado Springs can offer!

We're an accredited pay equity employer!

Your starting pay will be within the posted hiring range based on your years of experience and education. As an employee with the City of Colorado Springs, thereisRoom to Grow!See the full potential of growth for this position here:2026 Salary Schedule

As a Business Support Specialist II in the Case Filing Unit, you will

• Provides case investigations subject to discovery (e.g., a suspect has been arrested, an arrest warrant has been issued, or a filing decision is requested) to the District Attorney’s Office via eDiscovery in accordance with law and established discovery guidelines from the 4th Judicial District – District Attorney’s Office.
• Follows proper discovery procedures as outlined in CSPD policy.
• Provides new discovery on assigned cases to the District Attorney’s Office in a timely manner.
• Participate in case audits with their assigned supervisor ensuring proper discovery procedures are being followed.
• Reports to their supervisor discovery adherence, and any identified issues or failures.
• Searches various systems and databases to locate discoverable information.
• Review of administrative case filing email system to identify new discoverable information.
• Communicates and coordinates with investigative units.
• Communicates and coordinates with other department personnel to obtain discoverable information.
• Communicates and coordinates with the District Attorney’s Office to provide discoverable information on short notice.

Knowledge, Skills and Abilities

• Knowledge of modern office procedures, methods, and equipment, including computers and supporting software
• Knowledge of proper English usage, spelling, punctuation, and grammar
• Ability to communicate clearly and concisely, orally and in writing, as well as be able to de-escalate customers and situations as necessary
• Ability to establish and maintain effective working relationships
• Ability to work in a dynamic environment

• Equivalent to completion of the twelfth grade (high school diploma or GED)
• Three years of full-time, professional experience in a related field.
• Must be able to become a notary in the State of Colorado
• Must be able to obtain NCIC/CCIC certification within 6 months of hire

One year of relevant work experience may be substituted for one year of required education (OR) one year of academic coursework directly related to this position beyond the minimum requirement may be substituted for one year of required professional experience.

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

• Three years of full-time responsible public safety records experience or criminal investigative experience.
• Proficiency with Microsoft Office Suite, Axon Systems, Tyler Technologies LERMS and MFR applications.
• Previous experience using Colorado’s eDiscovery portal.

Please contact CSPD Human Resources at [e-mail] for any questions about this position.

Pre-employment Requirements

The job offer will be contingent upon successful completion of an extensive background investigation, to include a polygraph examination, extensive background check, fingerprinting, criminal history check, and other pre-employment assessments. The background investigation process commonly takes 6-8 weeks to complete.

Applicants that have used marijuana or CBD products within 3 months from the date of their application submission will not be eligible for hire. More information about the Colorado Springs Police Department’s Marijuana Use Policy can be found at https://coloradosprings.gov/police-department/page/marijuana-use