Business Support Specialist

Frontier Community Resources; Twin Falls (ID); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Health Savings Account

Life insurance

Employee financial incentive program

Paid holidays

Paid time off

Mileage reimbursement

Job summary

Frontier Community Resources is seeking a highly organized Business Support Specialist in Twin Falls, ID. You will provide executive and board support, oversee office operations, assist with loan and program administration, and help ensure accurate financial and regulatory reporting. The role supports staff, borrowers, partners, and the community, contributing to regional economic development. Salary and benefits reflect the organization’s commitment to staff excellence and community impact.

Qualifications

• Strong organizational skills and attention to detail.
• Experience supporting executive leadership and Boards of Directors.
• Proficiency in preparing minutes, reports, and correspondence.
• Familiarity with lending, SBA, USDA Rural Development, or economic development programs.

Responsibilities

• Manage executive and organizational calendars, meetings, travel, and scheduling.
• Coordinate Board of Directors meetings, agendas, packets, and materials.
• Attend meetings, prepare minutes, summaries, and action items.
• Support loan and program administration, reporting, and recordkeeping.
• Maintain organizational records and assist with financial, regulatory, and grant reporting.

Skills

Executive support

Board support

Office coordination

Customer service

Education

Bachelor's degree in Business Administration or related field

Associate's degree considered

Tools

Microsoft Office

Excel

Word

Outlook

PowerPoint

Job description

SUPPORT ECONOMIC DEVELOPMENT. KEEP OUR ORGANIZATIONRUNNING SMOOTHLY. STRENGTHEN SOUTHERN IDAHO.

Frontier Community Resources (FCR) is seeking a highly organized, detail-oriented, and service-focused professional to serve as our next Business Support Specialist. This is an exciting opportunity to join a respected economic development organization whose work directly supports business growth, job creation, and community development throughout Southern and Southwestern Idaho.As a key member of our team, you will provide executive and board support, coordinate office operations, assist with loan and program administration, support financial and regulatory reporting, and help ensure the efficient day-to-day operation of our organization. Your work will support staff, board members, borrowers, funding partners, and community stakeholders while helping advance programs that strengthen local businesses and communities.If you enjoy managing multiple priorities, maintaining exceptional attention to detail, supporting executive leadership, and contributing to meaningful work that positively impacts communities across Southern Idaho, we encourage you to apply.

ABOUT FRONTIER COMMUNITY RESOURCESFrontier Community Resources is a nonprofit economic development organization headquartered in Twin Falls, Idaho. For more than 50 years, we have partnered with businesses, communities, lenders, and public agencies to support economic growth and community development across Southern Idaho through programs such as SBA 504 financing, revolving loan funds (RLFs), Economic Development Administration programs, USDA Rural Development programs, community and economic development initiatives, and business technical assistance programs. We help entrepreneurs expand, communities thrive, and local economies grow.

POSITION SUMMARYThe Business Support Specialist serves as a key administrative and operational support professional for Frontier Community Resources. This position is responsible for coordinating executive and board support activities, managing office operations, supporting loan and program administration functions, maintaining organizational records, and assisting with financial, regulatory, and grant reporting requirements.Working closely with the President, Board of Directors, Director of Finance, lending staff, borrowers, government agencies, and community partners, the Business Support Specialist helps ensure the efficient operation of organizational programs and services while supporting Frontier Community Resources' mission of promoting economic development, job creation, and business growth throughout the communities it serves.

WHAT YOU'LL DO

Executive, Board, & Administrative Support

• Manage executive and organizational calendars, meetings, travel arrangements, and scheduling activities.
• Coordinate Board of Directors and committee meetings, including agendas, board packets, meeting logistics, and supporting materials.
• Attend meetings and prepare meeting minutes, summaries, and action items.
• Assist with presentations, reports, correspondence, and materials for executive leadership and board meetings.
• Serve as a professional liaison with board members, borrowers, vendors, government agencies, and community partners.
• Manage incoming and outgoing mail and general administrative communications.

Office Operations & Procurement

• Coordinate day-to-day office operations and administrative functions.
• Maintain inventory and purchase office supplies, marketing materials, promotional items, and company-branded merchandise (SWAG).
• Coordinate vendor relationships and purchasing activities.
• Support meetings, events, conferences, and community outreach efforts.
• Maintain purchasing records and inventory controls.

Loan & Program Administration

• Prepare loan, portfolio, program, and management reports.
• Review loan files for completeness and compliance.
• Maintain borrower records, tax returns, insurance documentation, and annual compliance requirements.
• Assist with SBA administrative documentation and employee clearance requirements.
• Support loan servicing, portfolio administration, and borrower communications.
• Maintain accurate information within organizational systems and databases.
• Maintain cash logs and supporting documentation.
• Prepare annual borrower interest statements and related tax-reporting documents.
• Assist with loan balancing, account reconciliations, and statement preparation.
• Coordinate program balance reconciliations with the Director of Finance.
• Prepare USDA Rural Development and other required program reports.
• Support audits, compliance reviews, and grant-reporting activities.

WHO WE'RE LOOKING FOR

• Exceptionally organized and detail-oriented.
• Professional, dependable, and customer-focused.
• Comfortable managing multiple projects and competing priorities.
• Skilled at problem-solving and follow-through.
• Able to maintain confidentiality and exercise sound judgment.
• Proficient in written and verbal communication.
• Comfortable working independently and collaboratively.
• Passionate about supporting economic development and strengthening communities.

Preferred Qualifications

• Associate's or Bachelor's degree in Business Administration, Accounting, Finance, Office Administration, or a related field.
• Three or more years of experience in administrative support, executive support, office management, lending support, accounting support, or program administration.
• Experience supporting executive leadership and Boards of Directors.
• Experience preparing meeting minutes, reports, and organizational correspondence.
• Familiarity with lending, SBA, USDA Rural Development, economic development, or
• Strong Microsoft Office Suite skills, particularly Excel, Word, Outlook, and PowerPoint.
• Excellent written, verbal, and interpersonal communication abilities.

COMPENSATION & BENEFITSSalary: $50,000 - $55,000 annually.Salary is dependent upon qualifications, experience, and demonstrated competencies.Benefits Include:

• Medical and Dental Insurance
• Health Savings Account (HSA) or Medical Flex Spending
• Life insurance
• Employee Financial Incentive Program
• Paid holidays
• Paid time off
• Mileage reimbursement for approved travel

WHY JOIN FRONTIER COMMUNITY RESOURCES?

At Frontier Community Resources, your work has a direct impact on local businesses, entrepreneurs, and communities. As the Business Support Specialist, you will play a vital role in supporting organizational leadership, lending programs, financial reporting, and daily operations that help create jobs, expand businesses, and strengthen communities throughout Southern Idaho. You'll join a mission-driven team that values professionalism, collaboration, service, and community impact while offering meaningful opportunities for growth and development. More information about our organization is available on our website at Frontier CR.org.

Frontier Community Resources is an Equal Opportunity Employer.

https://frontiercr.org/

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