Business Support, Facilities Support

Jones Lang LaSalle Incorporated; City of Cohoes (NY); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

401(k) plan

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) in Cohoes, NY is seeking a Receptionist to be the face of our workplace, delivering exceptional front-of-house and meeting & event services for clients, visitors and colleagues.

You will welcome guests, manage sign-in and badges, coordinate room bookings in Outlook/SharePoint, and support the wider facilities team in a fast-paced corporate environment. English and Italian language skills are valued.

Qualifications

• Experience in reception, concierge, or a related customer-facing role.
• Previous experience in a high-profile corporate environment.
• Outstanding interpersonal and communication skills — written and verbal — in both English and Italian.
• Strong PC literacy with confidence using technology systems to manage daily activities.
• Excellent customer service skills, with the ability to engage professionally at all organisational levels.

Responsibilities

• Welcome and direct visitors, candidates, and new hires, managing front-of-house services including sign-in, badging, luggage assistance, lost and found, and delivery coordination.
• Handle incoming calls, emails, and queries through front-of-house channels, personalising interactions based on onsite events and visitor needs.
• Maintain the highest standards of presentation across reception and meeting areas, including physical setup of meeting and event spaces in line with team guidelines.
• Monitor meeting room environments — furniture, signage, AV equipment, temperature, and consumables — ensuring everything is always guest-ready.
• Manage room booking systems across Outlook, conference room finder, and SharePoint, keeping displays and calendars up to date.
• Liaise with security and janitorial teams to coordinate meetings and events seamlessly.
• Support the wider facilities team with trouble tickets, mail and courier services, site inspections, space audits, and general administrative tasks.

Skills

Reception experience

High-profile corporate environment

Interpersonal communication

English and Italian fluency

PC literacy

Tools

Outlook

SharePoint

Booking platforms

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Receptionist

What this job involves: As a Receptionist at JLL, you’ll be the face of our workplace — creating exceptional first impressions and delivering outstanding front-of-house and meeting & event services for clients, visitors, and colleagues alike. This is a role for someone who is genuinely customer-obsessed, detail-driven, and thrives in a fast-paced, high-profile corporate environment. From welcoming visitors to managing meeting spaces and supporting the wider facilities team, you’ll play a key role in shaping the everyday workplace experience and representing JLL's culture of excellence at every touchpoint.

What your day‑to‑day will look like:

• Welcome and direct visitors, candidates, and new hires, managing front-of-house services including sign-in, badging, luggage assistance, lost and found, and delivery coordination
• Handle incoming calls, emails, and queries through front-of-house channels, personalising interactions based on onsite events and visitor needs
• Maintain the highest standards of presentation across reception and meeting areas, including physical setup of meeting and event spaces in line with team guidelines
• Monitor meeting room environments — furniture, signage, AV equipment, temperature, and consumables — ensuring everything is always guest-ready
• Manage room booking systems across Outlook, conference room finder, and SharePoint, keeping displays and calendars up to date
• Liaise with security and janitorial teams to coordinate meetings and events seamlessly
• Support the wider facilities team with trouble tickets, mail and courier services, site inspections, space audits, and general administrative tasks

Required Qualifications:

• Experience in reception, concierge, or a related customer-facing role
• Previous experience in a high-profile corporate environment
• Outstanding interpersonal and communication skills — written and verbal — in both English and Italian
• Strong PC literacy with confidence using technology systems to manage daily activities
• Excellent customer service skills, with the ability to engage professionally at all organisational levels
• High attention to detail and ability to maintain composure and professionalism at all times

Preferred Qualifications:

• Background in catering, hospitality, or workplace services
• Experience with meeting and event coordination in corporate settings
• Familiarity with SharePoint, Outlook calendar management, and conference room booking platforms
• Knowledge of security procedures and emergency/evacuation protocols
• Experience supporting space audits or workplace optimisation initiatives
• Awareness of local area services (transport, restaurants, hotels) to assist visitors as needed

Estimated compensation for this position:

Final compensation packages are determined by various considerations including, but not limited to, skills and competencies assessed on the basis of objective criteria. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 42,640.00 – 42,640.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On‑site –Cohoes, NY

Benefits

Personalized benefits that support personal well‑being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 companies with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.