Business Support Coordinator

EPE USA; Riverside (CA); On-site; Full time

Job summary

EPE USA is seeking a friendly and highly organized Business Support Coordinator to enhance their packaging solutions. The successful candidate will manage client interactions, coordinate administrative tasks, and ensure excellent support for internal functions. This full-time role offers a dynamic, fast-paced environment where multitasking is essential, alongside a commitment to sustainability and innovation.

Benefits

Health insurance (medical, dental, vision)

Paid sick and paid vacation time off

Company-paid life insurance

401k with company match

Qualifications

• 3-5 years of office administration experience with accounting responsibilities.
• Excellent organizational, analytical, and project management skills.
• Experience as an Office Administrator or similar role is preferred.

Responsibilities

• Greet and serve clients, maintaining top-level customer service.
• Ensure the administrative building is tidy and presentable.
• Coordinate safety training and new hire paperwork.

Skills

Organizational skills

Interpersonal skills

Multitasking

Time-management skills

Analytical skills

Education

High School diploma

Associate degree or equivalent preferred

Tools

Microsoft Office Suite

NetSuite

SAP

Job description

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This range is provided by EPE USA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00/hr - $27.00/hr

SAVING OUR WORLD ONE PACKAGE AT A TIME

EPE is a Total Packaging Solutions Company and the industry leader in providing environmentally advanced packaging designs and JIT manufacturing support to companies worldwide. With more than 70 manufacturing and design centers located around the world, and over 2400 employees worldwide, EPE can provide real-time packaging solutions and value-added services for every product’s requirements. We are committed to providing innovative and sustainable packaging solutions to our customers at the lowest possible cost and least environmental impact.

What We Are Looking For

We are seeking a Business Support Coordinator to bring their A-game to help us save the world one package at a time! The role of the Business Support Coordinator requires an individual who is friendly, highly organized and possesses excellent interpersonal skills. They will be the first point of contact for our facility and will provide support to help drive the success of the company. The ideal candidate will have a high level of efficiency and be able to handle multiple tasks in a fast-paced environment.

What You Will Do

• Greet and serve all clients and customers as they enter the building
• Maintain top-level customer service and help grow relationships with customers
• Ensure the administrative building is tidy and presentable
• Coordinate safety training, new hire paperwork, and documentation of employees as needed
• Liaison between the plant manager and all internal/external clients
• Understand and process customer purchase orders, determine raw material availability to satisfy the order, and purchase additional raw material from approved vendors if necessary
• Ensure an approved budget is kept when ordering raw materials, office, and plant supplies
• Review internal sale quotations for pricing and volume against purchase orders to ensure accuracy in communicating effectively with the customer any discrepancies
• Validate and order consumables and plant supplies according to production needs
• Generate memos, emails, and reports when appropriate (i.e. shipping/receiving, purchase orders, sales, month-end data, etc.)
• Create configurations and customizations of NetSuite to meet the business needs
• Working closely with the Assistant Plant Manager to create work orders driving production schedules to meet on-time deliveries
• Develop and carry out an efficient documentation and filing system for both paper and electronic records in compliance with company and state regulations
• Responsible for excellence in data entry within the NetSuite system
• Strong understanding of billing, payments, A/R, general ledger, revenue recognition, planning, audit, and reporting
• Schedule appointments and facilitate internal staff meetings on-site
• Assist the plant managers in generating and updating financial records as requested
• Respond promptly to internal and external customer needs
• Supports and complies with all company policies and safety requirements
• Performs other related duties as assigned
  
  

What You Need To Succeed

• Associate degree or equivalent preferred
• High School diploma required
• 3-5 years of office administration experience with accounting responsibilities
• SAP experience preferred
• Excellent organizational skills
• Ability to prioritize tasks and multitask
• Strong time-management skills
• Proficient in Microsoft Office Suite and NetSuite
• Strong Excel skills including the ability to calculate quotes
• Experience as an Office Administrator, Receptionist, or a similar role
• Possess an exceptional level of organizational, analytical, and project management skills
• Exposure to packing warehouse environment preferred
  
  

Benefits We Offer

• Health insurance (medical, dental, vision)
• Paid sick and paid vacation time off
• Company-paid life insurance
• Additional life/accidental death and dismemberment insurance
• Short and long-term disability
• 401k with company match
  
  

EPE USA is proud to be an Equal Employment Opportunity employer. We intend to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state, or local laws.

If you need assistance or accommodation due to a disability, you may contact us at 800.315.0336.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Packaging and Containers Manufacturing

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