Product Support Coordinator A

LanceSoft Inc; Irvine (CA); On-site; Full time

Job summary

A leading company is seeking a Product Support Coordinator A to provide essential support to the Shipping and Receiving Team. The role involves creating shipping documents, maintaining shipment records, and auditing export shipments, ensuring adherence to company policies and safety regulations. The ideal candidate will have a high school diploma and possess strong attention to detail, excellent customer service, and proficiency in Microsoft Office.

Qualifications

• Successful completion of high school diploma or equivalent.
• Relevant combination of education and work experience is acceptable.

Responsibilities

• Verifies and maintains records of incoming and outgoing shipments.
• Creates shipping documentation such as packing lists and bills of lading.
• Audit export shipments while adhering to policies and safety regulations.

Skills

Customer Service

Attention to Detail

Organizational Skills

Problem-Solving Skills

Communication Skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Title: Product Support Coordinator A

Location: 14300 Alton Pkwy Irvine CA USA 92618

Duration: 06 Months Contract

Pay Rate Range: $21-$23

Shift: 1st and 2nd

Hours: 11am - 7:30pm (M-F) or 6AM - 2:30PM (M-F)

Description:

The Shipping and Receiving Coordinator supports the Shipping and Receiving Team/Stockroom by coordinating activities and creating shipping documentation for external customers or other facilities. Responsibilities include confirming delivery completion in the business system, coordinating outbound freight for carriers, and auditing all export shipments while adhering to policies, procedures, and safety regulations.

Core Responsibilities:

• Verifies and maintains records of incoming and outgoing shipments
• Creates shipping documentation, including packing lists, bills of lading, and address labels for all outbound shipments
• Ensures inventories are secure, properly identified, and accessible to authorized personnel
• Coordinates outbound freight for carriers and audits export shipments
• Confirms delivery completion in the business system
• Communicates with other functions regarding traffic, logistics, and contract administration
• Follows all safety policies and procedures
• Performs other duties as assigned
• Maintains regular, punctual attendance; may need to work nights, weekends, and variable hours as necessary

Qualifications:

Education: High School Diploma or equivalent, or relevant combination of education and work experience to perform the job successfully.

Skills:

• Knowledge and experience in Shipping and Receiving management processes
• Excellent customer service skills
• Strong attention to detail and organizational skills
• Ability to prioritize and adapt to changing situations
• Problem-solving skills using established solutions
• Good interpersonal, verbal, and written communication skills
• Proficiency in Microsoft Office Suite