Business Support Champion

Johnson Controls, Inc.; Orlando (FL); Sur place; USD 30 000 - 44 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision insurance

401(k) with company match

Paid training

Referral bonuses

Wellness program

Company vehicle (as applicable)

Résumé du poste

Johnson Controls, Inc. is seeking a proactive coordinator to lead, plan, and execute service work orders and inspections in Orlando, FL. You will align operations, scheduling, technical resources, and finance to deliver customer-focused outcomes with strong leadership and timely communication.

Responsibilities include resource allocation, project status updates, and daily customer/team coordination. This role emphasizes accountability, urgency, and adherence to contract terms, with comprehensive

Qualifications

• Proven leadership and decision making abilities.
• Excellent communication and negotiation skills.
• High-level organization and time management.
• Financial and analytical acumen.
• Ability to manage multiple priorities and deadlines.
• Problem solving mindset under pressure.

Responsabilités

• Oversees resource allocation and cross functional teams’ involvement with customer.
• Communicate project status, risks, issues, to JCI and customer management.
• Communicate daily with customers and internal teams for all work.
• Maintains strong customer relationships and ensures satisfaction.
• Identifies risks, develops mitigation strategies and resolves issues.
• Ensure full compliance between JCI and customers by the contract.
• Manage project financials, billing corrections, AR spreadsheets, open call spreadsheets and all documentation.

Connaissances

Leadership

Communication

Time management

Financial acumen

Problem solving

Accountability

Team orientation

Description du poste

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More!

What you will do

This role is responsible for leading, planning, executing, all service work orders and inspections. They oversee all phases of customer expectations, ensures alignment across many internal teams such as operations, scheduling, technical resources, and finance. This role requires strong leadership, financial oversight, risk management, and professional communication to drive successful outcomes. The coordinator ensures accuracy of documentation, tracks timelines, facilitates communication, and manages day -to-day operations for this customer. This is a fast passed position with very minimal down time.

Key Responsibilities

Oversees resource allocation and manage cross functional teams’ involvement with customer.

Communicate project status, risks, issues, to JCI and customer management.

Communicate daily with customers and internal teams for all work.

Maintains strong customer relationships and ensures satisfaction

Identifies risks, develops mitigation strategies and resolves issues.

Ensure full compliance between JCI and customers by the contract.

Manage project financials, billing corrections, AR spreadsheets, open call spreadsheets and all documentation.

Requirements

• Strong leadership and decision making
• Excellent communication and negotiation skills
• High-level organization and time management
• Financial and analytical acumen
• Ability to manage multiple priorities and deadlines
• Problem solving mindset and ability to remain calm under pressure.
• Ability to influence and drive accountability
• Dependable, responsible and team-orientated.
• Strong sense of urgency and accountability.

HIRING HOURLY RANGE

$22.11 - $31.73 per hour ((Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us