Business Support Assistant Interventional and Neuro Interventional Radiology Clinic

Banner Health; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

Banner Health in Phoenix, AZ seeks a Business Support Assistant for the Interventional Radiology clinic to coordinate patient care and follow-up activities, including post-procedure imaging and lab testing per provider protocols.

The role manages patient communications, appointment scheduling, and EMR documentation while ensuring seamless continuity of care with cross-department collaboration. Work hours are daytime, with a Monday–Friday schedule and solid administrative duties.

Qualifications

• High school diploma or equivalent.
• Two+ years of administrative work experience.
• Excellent oral and written communication abilities.
• Strong organizational and multitasking skills.
• Proficiency with basic office software (spreadsheets/word processing).

Responsibilities

• Provides administrative and customer/vendor services to support the program.
• Reviews and audits documents, forms, or invoices for accuracy.
• Corresponds with customers, patients, and vendors using defined formats.
• Maintains records and files in the department system with timely entry.
• Prepares, collates, and distributes various reports accurately and on time.
• Manages supply inventories and places orders as needed to ensure stock.

Skills

Communication skills

Organizational skills

Multi-tasking

Microsoft Office

Verbal and written communication

Education

High school diploma

Administrative experience

Tools

Microsoft Office

Job description

Business Support Assistant Interventional and Neuro Interventional Radiology Clinic### Business Support Assistant Interventional and Neuro Interventional Radiology ClinicApply: BUMG (1111 E McDowell Rd): Full time: Posted Today: R4458457**Primary City/State:**Phoenix, Arizona**Department Name:**BUMCP Interventional Rad-Clin**Work Shift:**Day**Job Category:**Administrative ServicesGood health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. We’ve united under a common goal: Make health care easier, so life can be better. It’s a lofty goal, but it’s one we’re committed to seeing through. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. Apply now.The Business Support Assistant for our Interventional and Neuro Interventional Radiology clinic plays a vital role in supporting our growing department's administrative and clinical operations. You will be responsible for coordinating patient care and follow-up activities to support efficient clinic operations and a positive patient experience. The Business Support Assistant coordinates post-procedure care by ordering and tracking serial imaging and laboratory testing per provider protocols, ensuring timely completion and availability of results for review. Additional responsibilities include monitoring follow-up needs, coordinating care across providers and departments, serving as a primary patient contact, scheduling appointments, managing patient communications, maintaining accurate EMR documentation, and facilitating effective communication to ensure seamless continuity of care.**Schedule:** **Monday-Thursday, 8AM-4:30PM and Friday 7AM-3:30PM, no holidays**Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.POSITION SUMMARY This position provides administrative services and assistance requiring occasional discretion and judgment. Coordinates a unique set of processes and/or services for an assigned area such as contracting, claims, sales, recruitment, services or billing. CORE FUNCTIONS 1. Provides administrative and customer or vendor services in assigned area. This may include performing business support functions and related administrative tasks to support a program or process. 2. Reviews and/or audits documents, forms or invoices for appropriateness/accuracy. Initiates corrective action, as appropriate. 3. Corresponds with customers, patients, potential candidates, and vendors using defined formats and procedures, via verbal, electronic and written communications. 4. Maintains records and/or files for assigned area. Ensures appropriate documentation is timely and accurately entered into departmental application. 5. As assigned, prepares, collates, and distributes various reports in a timely and accurate manner. May complete or handle recurring department projects or one-time projects, as directed by supervisor. 6. May maintain supply inventories by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies. 7.Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc. MINIMUM QUALIFICATIONSRequires a high school diploma or equivalent education and two or more years administrative work experience in a related area.Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins. Requires the ability to work effectively with common office software, including spreadsheets and word processing. Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.PREFERRED QUALIFICATIONS Additional related education and/or experience preferred.