Business Support Assistant

Banner Health; Mesa (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible schedule

Comprehensive benefits

Job summary

Banner Health in Gilbert, Arizona is seeking a motivated Business Support Assistant to back the Culinary & Nutrition‑Hosp teams. You will provide clerical and administrative services, handle data entry, scheduling, invoice processing, and communications.

The role requires strong Excel skills and comfort working with staff at all levels in a fast-paced hospital environment. Hours are Monday–Friday, 7:00 am to 3:30 pm, with some flexibility to start earlier or stay later based on business needs.

Qualifications

• Requires proficient use of Microsoft Excel with at least two years of related work experience.
• Ability to perform clerical and administrative tasks across a large department.
• Strong communication skills and ability to interact with staff at all levels, including executives.

Responsibilities

• Provides administrative and clerical support for the Culinary & Nutrition-Hosp area, including vendor or customer services.
• Reviews documents, forms or invoices for accuracy and initiates corrective actions as needed.
• Communicates with customers, patients, candidates and vendors using defined formats and procedures.
• Maintains records and ensures timely data entry into departmental systems.
• Prepares and distributes department reports and supports recurring or special projects as directed.
• Manages supply inventories and procurement activities as needed.
• Represents the department as a primary contact to outside entities as required.

Skills

Microsoft Excel

Administrative support

Data entry

Calendar management

Education

High school diploma or equivalent

Job description

Primary City/State: Gilbert, Arizona Department Name: Culinary & Nutrition-Hosp Work Shift: Day Job Category: Administrative Services Great careers are built at Banner Health. We’re looking for the best and brightest to join our team that earned Great Place To Work® Certification™. This recognition reflects Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement. We are seeking a motivated and detail-oriented Business Support Assistant to join our team. In this role, you will be a key player in supporting the Culinary and EVS departments. You will use your expertise in critical thinking, organization, and communication to support operations of a very large and busy department. You will provide clerical and administrative services and will assist with a range of tasks such as department communications, document creation, data entry, calendars and scheduling, invoice processing and tracking, and much more. Minimum qualifications must include proficient use of Microsoft Excel with at least two years of related work experience. The ideal candidate will be a team player, have great communication skills and be able to work with all levels of staff including C-Suite. Must thrive in a fast-paced, everchanging environment. and enjoy making sure department goals and objectives are being met. Hours are Mon-Fri 7am - 3:30pm, with flexibility to start a little earlier or stay later based on business need. No weekends, holidays, or call rotation required! This is a great opportunity to learn the many aspects involved in hospital operations and grow professionally. Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care.

POSITION SUMMARY

This position provides administrative services and assistance requiring occasional discretion and judgment. Coordinates a unique set of processes and/or services for an assigned area such as contracting, claims, sales, recruitment, services or billing.

CORE FUNCTIONS

1. Provides administrative and customer or vendor services in assigned area. This may include performing business support functions and related administrative tasks to support a program or process.
2. Reviews and/or audits documents, forms or invoices for appropriateness/accuracy. Initiates corrective action, as appropriate.
3. Corresponds with customers, patients, potential candidates, and vendors using defined formats and procedures, via verbal, electronic and written communications.
4. Maintains records and/or files for assigned area. Ensures appropriate documentation is timely and accurately entered into departmental application.
5. As assigned, prepares, collates, and distributes various reports in a timely and accurate manner. May complete or handle recurring department projects or one-time projects, as directed by supervisor.
6. May maintain supply inventories by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
7. Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc.

MINIMUM QUALIFICATIONS

• Requires a high school diploma or equivalent education and two or more years administrative work experience in a related area.
• Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc.
• Must have the ability to follow oral and written directions as they relate to the functions listed above.
• Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins.
• Requires the ability to work effectively with common office software, including spreadsheets and word processing.
• Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO STATEMENT: EEO/Disabled/Veterans

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

Banner Health supports a drug-free work environment.

• We are proud to offer a comprehensive benefit package for all benefit-eligible positions.