Business Support Analyst - Virtual Assistant

ProSidian Consulting, LLC; Charlotte (NC); On-site; USD 34,440 - 48,216; Part time

Benefits offered by this job

Competitive compensation

Health benefits

401(k) retirement savings plan

Vacation and paid time-off benefits

Employee referral bonus program

Job summary

ProSidian Consulting, LLC is looking for a Business Support Analyst - Virtual Assistant for part-time contract work based in Charlotte, NC. The role includes organizing business activities, supporting business development, performing research, and assisting with various administrative tasks. The ideal candidate should have tech-savviness, strong communication skills, and experience in administrative responsibilities. Additional benefits include competitive compensation and health benefits.

Qualifications

• Consecutive employment in a comparable role within the past five years.
• Tech-savvy, able to communicate across multiple channels.
• Ability to work independently and handle multiple tasks.

Responsibilities

• Organizing and updating files.
• Supporting business development and operations.
• Performing research and assisting in presentations.

Skills

Proficiency in Microsoft Office

Excellent communication skills

Time management

Self-motivation and discipline

Experience in consulting services

Education

Two years’ experience in administrative roles

Tools

Microsoft Word

Excel

PowerPoint

Adobe Acrobat

Google Docs

Job description

ProSidian Seeks a Business Support Analyst - Virtual Assistant (Part-Time | Contract Contingent). The Business Support Analyst - Virtual Assistant provides Business Support for the firm's daily business activities.

As a Business Support Analyst - Virtual Assistant, you will serve as a responsible and resourceful virtual assistant, organizing and updating files, creating marketing materials, supporting business development, assisting with operations, drafting policies, performing research, assisting in presentations and sales materials, and more.

The ideal candidate should be tech‑savvy, able to communicate across multiple channels, and super organized. You may also support travel itineraries, flights, rooms, and manage expenses and payments.

Tasks will vary based on client and firm needs and may include: general executive assistant duties; formatting and typing documents; making travel arrangements; managing calendars; arranging meetings; performing research; setting up opportunity pipelines; updating social media; writing articles and content.

Key Responsibilities

• Accurately record minutes from meetings.
• Answer and direct phone calls; organize correspondence and emails.
• Digitally file and retrieve corporate records, documents, and reports.
• Upload and maintain document management.
• Follow up with clients and vendors on various issues/projects.
• Handle confidential employer and client information.
• Help prepare for meetings and take notes or transcribe.
• Complete ad‑hoc tasks relevant to the role.

Operations Support and Business Development

• Arrange payments for vendors, travel, and sales expenses.
• Assist with proposal development and general administrative support.
• Manage customer information, contact list, filing systems, and records.
• Perform market research and office administrator tasks.
• Order supplies and manage records database.
• Prospecting and outreach for opportunities aligned with ProSidian solutions.

Social Media and Presentations Support

• Research and write on ProSidian consulting services for private companies, Fortune 1,000 enterprises, and government agencies.
• Create and edit presentations and PowerPoint materials.
• Generate and send template emails, letters, and messages.
• Post on LinkedIn, manage social media accounts, and use Hootsuite.
• Prepare PDFs and manage online records.

Technical Support and Client Deliverables

• Organize databases and reports.
• Prepare spreadsheets and maintain online records.
• Provide excellent customer service.
• Use various software: word processing, spreadsheets, databases, presentation software.
• Create purchase orders and track payments.

Qualifications

• Consecutive employment in a comparable role within the past five years.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook.
• Experience with Google Docs, cloud services, and other tech tools.
• Excellent communication skills and time‑management.
• Ability to work independently, self‑directed, and handle multiple tasks.
• Preferred: Two years’ experience handling administrative responsibilities or customer service.
• Experience as a Virtual Assistant or related role.
• Proficiency in Adobe Acrobat and other relevant tools.
• Self‑motivation and discipline; ability to work evenings, weekends, and holidays as needed.

Ideal Candidate

• Strong writer who can repurpose content.
• Impeccable attention to detail.
• Experience in consulting services industry.
• Tech‑savvy with social media and web conferencing tools.
• Project management skillset.
• High emotional maturity and proactive mindset.
• Dependable and efficient, with ownership and pride in work.
• Positive, high‑energy attitude and keen to learn.

Eight ProSidian Global Competencies

1. Personal Effectiveness – The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results.
2. Continuous Learning – Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive.
3. Leadership – Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success.
4. Client Service – Delivering responsive, high‑quality solutions that address client needs, build trust, and strengthen long‑term partnerships.
5. Business Management – Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance.
6. Business Development – Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions.
7. Technical Expertise – Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy.
8. Innovation & Knowledge Sharing (Thought Leadership) – Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement.

Benefits and Highlights

• Competitive compensation, health benefits, pre‑tax employee benefits, and incentives.
• Group medical, dental, and vision insurance.
• 401(k) retirement savings plan with company match.
• Vacation and paid time‑off benefits (2 weeks vacation, 3 sick days, 10 holidays).
• Pre‑tax payment programs and flexible spending accounts.
• Purchasing discounts and savings plans.
• Security clearance eligibility.
• Employee and contractor referral bonus program.
• Performance incentives tied to client acquisition.
• Supplemental life/accidental death and dismemberment insurance.
• Short‑ and long‑term disability insurance.

Equal Opportunity Employment

ProSidian is committed to equal opportunity employment, assessing qualified applicants without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected characteristics. All information is kept confidential in line with EEO standards.