Business Strategy & Transformation Lead

Diageo; United States; Hybrid; USD 120,000 - 170,000; Full time

Job summary

Diageo North America seeks a Business Strategy & Transformation Lead Partner to guide the transformation agenda across NAM functions. You will translate strategic objectives into actionable roadmaps, drive end-to-end GBS process design, and align technology and business architectures to deliver measurable value.

You will lead structured discovery with NAM and GBS, develop business cases, and enable data-driven decision making through executive dashboards and KPI scorecards.

Qualifications

• BPMS (Business process management systems) and systems thinking.
• Planning, design and execution of large transformation programs in CPG areas.
• Change management and program execution.
• Strong communication skills—engage with NAM executives and senior leaders.

Responsibilities

• Lead the NAM Transformation agenda with cross-functional alignment and KPI linkage.
• Facilitate discovery sessions with NAM and GBS to capture requirements.
• Translate strategy into value propositions and initiative roadmaps.
• Design end-to-end GBS processes, policies, and architectures for scalable transformation.
• Ensure compliance with regulatory and risk frameworks where applicable (SOC1).
• Develop business cases, cost structures, and investment requirements; support data-driven decisions with dashboards.
• Drive standardization, automation, and continuous improvement across processes.

Skills

BPMS

Systems thinking

L6S certification

Transformation program planning

Change management

Executive communication

Job description

Job Description : Business Strategy & Transformation Lead Partner with business domain leaders within Diageo North America (NAM) to understand strategic objectives, opportunities, competitive positioning, and cost/growth targets. Report/manage overall Transformation agenda for NAM ensuring initiatives are connected across functions, there is clarity on KPI and Business outcomes being impacted and programs are progressing to planned timeline and outcomes. Evaluate and effect Diageo’s GBS (Global Business Services) participation in the NAM transformation agenda. Facilitate structured discovery sessions that ensure NAM and GBS requirements are fully elaborated, captured and considered throughout the solutions development lifecycle. Translate the business strategy and requirements into clear value propositions and initiative roadmaps. Global Business Services Solution Identification & Execution Design end-to-end GBS process, policy and organization architectures that incorporate standardized, scalable constructs that enable repeatability and margin optimization. With the support of domain specialists, including process, technology data and commercial, lead the overall solution architecture, ensuring alignment between business architecture, technology architecture, and operational capabilities, including; Solution / service scope definition Client experience blueprints Process and controls design Technology architecture and design Operating model and governance structure Service lifecycle model (including onboarding, offboarding and in-flight change) SLA/OLA frameworks Ensure compliance with regulatory, security, controls and risk frameworks where applicable (e.g. SOC1) Delivery model (global/local/hybrid) Business Case Support business case development including cost structures and investment requirements. Use data and analytics to drive transformation decisions, measure value realization, and provide actionable insights to senior leadership through executive dashboards, KPI scorecards, and business performance reporting. Recognize and understand emerging industry and technology trends to identify their potential impact and opportunity for GBS to play a role in transformation Drive standardization, automation, and continuous improvement across processes

Skills and Experiences expected:

• BPMS (Business process management systems), Systems thinking, L6S certification.
• Planning, design and execution of large transformation programs especially in Supply and Commercial areas of CPG businesses.
• Change management and program execution.
• Strong communication skills.. good enough to engage with NAM Exec/SL’s.

Location – 3WTC/Stamford (hybrid model of 3 days in office and 2 remote)

Worker Type :Regular Primary Location:3WTC Additional Locations :Stamford Job Posting Start Date : 2026-08-25

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 29,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

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