Business Strategy & Transformation Lead

Women of the Vine & Spirits; New York (NY); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Diageo's North America team seeks a seasoned Business Strategy & Transformation Lead to drive the NAM transformation agenda and align initiatives with cross-functional objectives. You will partner with business domain leaders, shape end-to-end GBS architecture, and deliver executive dashboards and KPI reporting to senior leadership from the 3WTC Stamford hub in a hybrid work model.

You will translate strategy into concrete roadmaps, manage benefits realization, and ensure regulatory and risk

Qualifications

• BPMS (Business process management systems) and systems thinking required.
• Experience planning, design and execution of large transformation programs in CPG or related sectors.
• Strong change management and program execution capabilities.
• Excellent communication skills with senior leaders (NAM Exec/SLs).
• Proficiency with MS Office and BI tools, exposure to AI models is a plus.

Responsibilities

• Partner with NAM business domain leaders to understand strategic objectives and KPI targets.
• Oversee the Transformation agenda for NAM ensuring initiatives align across functions and timelines.
• Evaluate GBS participation in NAM transformation and ensure governance structures are in place.

Skills

BPMS

Systems thinking

L6S certification

Change management

Communication skills

Tools

MS Office

Power BI

AI models

Job description

Company

Diageo

Other

Tech

Job Description

Business Strategy & Transformation Lead

• Partner with business domain leaders within Diageo North America (NAM) to understand strategic objectives, opportunities, competitive positioning, and cost/growth targets.
• Report/manage overall Transformation agenda for NAM ensuring initiatives are connected across functions, there is clarity on KPI and Business outcomes being impacted and programs are progressing to planned timeline and outcomes.
• Evaluate and effect Diageo's GBS (Global Business Services) participation in the NAM transformation agenda.
• Facilitate structured discovery sessions that ensure NAM and GBS requirements are fully elaborated, captured and considered throughout the solutions development lifecycle.
• Translate the business strategy and requirements into clear value propositions and initiative roadmaps.

Global Business Services Solution Identification & Execution

• Design end-to-end GBS process, policy and organization architectures that incorporate standardized, scalable constructs that enable repeatability and margin optimization.
• With the support of domain specialists, including process, technology data and commercial, lead the overall solution architecture, ensuring alignment between business architecture, technology architecture, and operational capabilities, including;
• • Solution / service scope definition
  • Client experience blueprints
  • Process and controls design
  • Technology architecture and design
  • Operating model and governance structure
  • Service lifecycle model (including onboarding, offboarding and in-flight change)
  • SLA/OLA frameworks
  • Ensure compliance with regulatory, security, controls and risk frameworks where applicable (e.g. SOC1)
  • Delivery model (global/local/hybrid)
  • Business Case
• Support business case development including cost structures and investment requirements.
• Use data and analytics to drive transformation decisions, measure value realization, and provide actionable insights to senior leadership through executive dashboards, KPI scorecards, and business performance reporting.
• Recognize and understand emerging industry and technology trends to identify their potential impact and opportunity for GBS to play a role in transformation
• Drive standardization, automation, and continuous improvement across processes

Skills And Experiences Expected

• BPMS (Business process management systems), Systems thinking, L6S certification.
• Planning, design and execution of large transformation programs especially in Supply and Commercial areas of CPG businesses.
• Change management and program execution.
• Strong communication skills.. good enough to engage with NAM Exec/SL's.
• Tools - MS Office, power BI, exposure to AI models?
• Minimum of 8 years of experience
• Location - 3WTC/Stamford (hybrid model of 3 days in office and 2 remote)

Worker Type

Regular

Primary Location

3WTC

Additional Locations

Stamford

Job Posting Start Date

2026-08-25