Business Strategy Principal

Federal Express Corporation; Pittsburgh (Allegheny County); Hybrid; USD 120,000 - 170,000; Full time

Job summary

The Business Strategy Principal at Federal Express Corporation will partner with leaders to drive enterprise process transformation across the Order To Collect function, improving efficiency, customer experience, and business performance.

The role blends customer-centered design, business consulting, and program leadership to execute large-scale transformations in a matrixed FedEx environment, with hybrid work from multiple US locations.

Qualifications

• Bachelor's degree in a quantitative business field or closely related technical field.
• Seven years related work experience in strategy, analytics, or transformation.
• Experience leading strategy assessments, org design, or transformation programs.
• Advanced data visualization and financial modeling skills.

Responsibilities

• Partners with consultants and internal teams to identify transformation opportunities for OTC.
• Builds business cases and financial analyses to support executive decision-making.
• Develops multi-year transformation roadmaps to achieve targeted business outcomes.
• Drives cross-functional alignment for process transformation and tech assessment.

Skills

Analytical skills

Data visualization

BI tools

Financial modeling

Communication

Education

Bachelor's Degree in quantitative field

Master's Degree

Tools

Tableau

Power BI

Excel

MS Office

Job description

Provides leadership in the evaluation of strategic objectives, formulation of strategic direction, and influences decision making based on assessment of business trends and data analytics.

Essential Functions

• Plans, organizes, and develops recommendations grounded in deep understanding of the business, industry and market trends, consumer behavior, customer segments, and competitive strategy.
• Predicts changes in the current market and summarizes insights from proprietary and third-party data and information to create distinctive insights.
• Develops and implements complex business analyses, manages business case development, and business-at-risk assessments. Develops research methodologies to understand key strategic issues, identifies data sources (internal and external) and develops complex opportunity models using statistical and business intelligence (BI) tools.
• Develops strategic frameworks and manages processes to build business scenarios using strategic thinking and decision science analysis.
• Provides a point of view on key strategic issues across major dimensions of the business - commercial, operations, customer segments, technology, etc.
• Engages with leadership teams/key stakeholders on identified priorities supported with clear fact based recommendations and provides actionable insights to leadership teams to recommend course of action.
• Provides thought leadership to cross-functional teams working on strategic initiatives and acts as an internal consultant to senior management.
• Takes responsibilities to manage external consulting engagements with industry experts and takes on coaching and mentoring roles.
• Perform other duties as assigned.

Job Summary:

The Business Strategy Principal serves as a strategic partner responsible for driving enterprise process transformation initiatives across the Order To Collect function, to improve operational efficiency, customer experience and business performance. The ideal candidate combines customer centered design, business consulting, process engineering, change management, and program leadership capabilities to successfully execute complex transformation efforts across a matrixed organization.

Roles & Responsibilities:

• Partners with consultants and internal teams to identify transformation opportunities for OTC
• Build business cases and financial analyses that support executive decision-making
• Develops multi-year transformation roadmaps to achieve targeted business outcomes
• Drive cross-functional alignment to ensure readiness for process transformation, tech assessment and D&T demand intake

Preferred Qualifications:

• Experience working with major consulting firms or internal transformation office.
• Proven experience leading strategy assessments,org design, programs / transformation in Revenue Operations and Sales / customer facing functions.
• Ability to translate complex data into clear, executive-ready narratives and communicate clearly.
• Analytical Skills: Advanced proficiency in financial modeling, data visualization (Excel, Tableau, or PowerBI)

This position may be eligible for relocation depending on business needs.

This is a hybrid position located inMemphis, TN; Plano, TX or Pittsburgh, PA. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week.

Bachelor's Degree in a quantitative business field or closely related technical specialized field of study.

Seven (7) years related work experience.

Work experience in functions focused on strategy development, competitive, customer, and industry analysis, market research, analysis of product performance, and support of corporate development/strategic value assessment activities.

Experience of supporting strategic assessments that are transformational in nature.

More advanced degrees may offset experience requirements. A related Master's Degree equals two (2) years experience.

Knowledge, Skills, and Abilities

Demonstrated business acumen including understanding the impact of technology trends on business.

Strong communication and presentation skills, problem structuring and problem solving skills.

Strong quantitative and analytical skills, including experience in databases, business intelligence (BI) tools, MS Office products and data modeling.

Strong human relations skills.

Pay Transparency: Salary level E28.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• Right to Work Notice (English) / (Spanish)