BUSINESS SPECIALIST C (WT: MS BUSINESS CONSULTANT II) - 76005307

Florida; Gainesville (FL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Annual leave

Paid holidays

Health and life insurance

Educational benefits

Contributory retirement plan

Job summary

Florida Department of Highway Safety and Motor Vehicles (FLHSMV) seeks a MS Business Consultant II to coordinate, install, and maintain distributed computer systems across state offices. The role involves assisting tax collectors with installations, troubleshooting, and security analyses in private tag agencies and driver license offices.

As part of the Bureau of Motorist Services Support, you will travel within Florida to implement solutions, collaborate with government and partner

Qualifications

• Clear verbal and written communication required.
• Basic networking understanding needed.
• Experience supporting Windows OS and Microsoft Office.
• Experience with desktop computer internals.
• Able to troubleshoot and resolve computer problems.
• Ability to manage multiple tasks and priorities.
• Ability to install, configure, and manage software applications.

Responsibilities

• Coordinate, install, implement, maintain, and support distributed computer systems (FRVIS/ORION/CAPTURE).
• Assist Operations Services Manager by helping tax collectors with system installation and issue resolution.
• Travel to State of Florida Tax Collector offices and partner with state and private organizations.
• Research, evaluate, and identify potential system and network problems and resolve issues.
• Develop problem-solving skills and engage with diverse stakeholders.

Skills

Communication skills

Networking basics

Windows OS

Desktop hardware

Troubleshooting

Time management

Software installation

Education

Associate degree or higher

Tools

FRVIS

ORION

CAPTURE

Job description

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BUSINESS SPECIALIST C (WT: MS BUSINESS CONSULTANT II) - 76005307

Date: Sep 28, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:884433

Agency: Highway Safety and Motor Vehicle

Working Title: BUSINESS SPECIALIST C (WT: MS BUSINESS CONSULTANT II) - 76005307

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may n ot be considered for the position.

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers .

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

The MS Business Consultant II in the Bureau of Motorist Services Support, Technical Field Support Unit, is essential to the coordination, installation, implementation, maintenance, and support of distributed computer systems, including hardware, software, and communication components of the Florida Real-Time Vehicle Information System (FRVIS), the Online Registration and Identity Operating Network (ORION), microcomputer applications, and the Division of Motorist Services automated systems. This position supports the Operations Services Manager of this unit by assisting tax collectors with the installation and resolution of any issues arising from computer systems and conducts security analysis in private tag agencies, FLHSMV driver license, and tax collector offices. As an MS Business Consultant II, you will work independently and travel to work in State of Florida Tax Collector offices and work with governmental and private organizations that partner with FLHSMV to research, evaluate, and identify potential system and network problems and resolve issues. A career as an MS Business Consultant II will give you the chance to hone your problem-solving skills and the opportunity to meet and work with many people.

Knowledge, Skills, and Abilities

• Ability to communicate clearly and concisely, both verbally and written
• Knowledge and ability of adding and removing peripheral devices and a basic understanding of networking are required
• Experience in supporting the Windows Operating System and the entire Microsoft Office Operating System
• Experience in working with the internal components of desktop computers
• Ability to process information logically, troubleshoot and resolve computer problems
• Ability to prioritize work assignments
• Ability to install, configure, and manage software applications.

Preferred Qualifications

• Basic understanding of networking and desktop support;
• Working directly with Florida County Tax Collectors;
• Troubleshooting and resolving problems pertaining to distributed computer operating systems;
• Working directly with IT Liaisons for Florida County Tax Collectors;
• Planning, organizing, and prioritizing projects and/or project management;
• Working with Florida Real-Time Vehicle Information System (FRVIS), the Online Registration and Identity Operating Network (ORION), and CAPTURE;
• Installing both internal and external microcomputer peripheral devices;
• One year of customer experience dealing directly with constituent and customer issues

Applicants who have an associate’s degree or higher from an accredited college or university.

Job Related Requirements

• Ability to lift 50 pounds.
• Extensive travel and overtime.

This position requires the incumbent to have and maintain a valid driver’s license in good standing. This means there can be no cancellations, suspensions, or revocations for a minimum of three years prior to employment and for the duration of employment. There can be no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment.

General Information

• The state of Florida hires only U.S. citizens and lawfully authorized alien workers. All selected applicants are required to provide identification and either proof of U.S. citizenship or proof of authorization to work in the U.S. The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) does not participate in employment sponsorship for work visa status (e.g., H-1B) or for Curricular Practical Training (CPT) or Optional Practical Training (OPT, STEM OPT).
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation
  Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• In accordance with Section 110.1128, Florida Statutes, male applicants who were required to register with the Selective Service System must provide proof of registration or documentation verifying exemption status during the hiring process.
  The elements of the selection process may include a skill assessment and/or oral interview.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location

GAINESVILLE, FL, US, 32601 JACKSONVILLE, FL, US, 32219 JACKSONVILLE, FL, US, 32221 JACKSONVILLE, FL, US, 32210 JACKSONVILLE, FL, US, 32244 JACKSONVILLE, FL, US, 32207 JACKSONVILLE, FL, US, 32211 JACKSONVILLE, FL, US, 32212 JACKSONVILLE, FL, US, 32224 JACKSONVILLE, FL, US, 32204 JACKSONVILLE, FL, US, 32205 JACKSONVILLE, FL, US, 32259 JACKSONVILLE, FL, US, 32208 JACKSONVILLE, FL, US, 32225 JACKSONVILLE, FL, US, 32209 JACKSONVILLE, FL, US, 32246 JACKSONVILLE, FL, US, 32216 JACKSONVILLE, FL, US, 32256 JACKSONVILLE, FL, US, 32218 JACKSONVILLE, FL, US, 32250 JACKSONVILLE, FL, US, 32231 JACKSONVILLE, FL, US, 32254 JACKSONVILLE, FL, US, 32226 JACKSONVILLE, FL, US, 33207 JACKSONVILLE, FL, US, 32206 JACKSONVILLE, FL, US, 32202 ALACHUA, FL, US, 32315 GAINESVILLE, FL, US, 32607 GAINESVILLE, FL, US, 32606 GAINESVILLE, FL, US, 32611 GAINESVILLE, FL, US, 32609 GAINESVILLE, FL, US, 32605 JACKSONVILLE, FL, US, 32222 GAINESVILLE, FL, US, 32641 GAINESVILLE, FL, US, 32653 GAINESVILLE, FL, US, 32608 OCALA, FL, US, 34474 OCALA, FL, US, 34472 OCALA, FL, US, 34470 OCALA, FL, US, 34471 OCALA, FL, US, 34479 OCALA, FL, US, 34473 OCALA, FL, US, 34478 OCALA, FL, US, 33474 OCALA, FL, US, 34475 OCALA, FL, US, 34482 ALACHUA, FL, US, 32615 OCALA, FL, US, 32674 WALDO, FL, US, 32694 HAWTHORNE, FL, US, 32640 MICANOPY, FL, US, 32667 LA CROSSE, FL, US, 32658 HIGH SPRINGS, FL, US, 32643 ARCHER, FL, US, 32618 DUNNELLON, FL, US, 34432 BELLEVIEW, FL, US, 34420 DUNNELLON, FL, US, 34431 REDDICK, FL, US, 32686

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.