Business Solutions Specialist

Pan American Sanitary Bureau; Washington; On-site; USD 71,000 - 82,000; Full time

Job summary

Pan American Sanitary Bureau (PASB) seeks a Business Solutions Specialist to design, deploy, and optimize enterprise IT solutions across the Americas. You will contribute to PMIS enhancements, work with vendors, and support analytics, dashboards, and reporting.

Requires seven years of experience in enterprise IT services, plus a bachelor's degree in a related field. English or Spanish with working knowledge of the other language is required; knowledge of French/Portuguese is an asset.

Qualifications

• Seven years of combined national and international experience in enterprise business processes and IT services.
• Bachelor's degree in a related field is required.
• English or Spanish with working knowledge of the other language; French/Portuguese assets.
• Experience with ERP platforms such as Workday, SAP, Oracle or similar.

Responsibilities

• Design, develop, configure, and deploy IT solutions and integrations.
• Analyze business needs and propose solution architectures.
• Provide PMIS technical support and translate requirements into solutions.
• Develop interfaces, dashboards, and analytics while supporting Workday security.
• Lead cross-functional collaboration with owners, vendors, and IT teams for successful implementations.
• Review proposals, identify risks, and promote best practices and innovation.

Skills

MS Windows

Office 365

SharePoint

Power BI

DevOps

Cloud/SaaS

Azure

BI architecture

Data analytics

Reporting

Education

Bachelor's degree in computer science/IS/engineering

Tools

Workday

SAP

Oracle

Job description

Grade:

P-3

Salary - Annually:

Step I - 71,335.00 USD

Post Adjustment - Annually:

38,948.91 USD

Contractual Agreement:

Staff - Professional Post

Job Posting:

September 25, 2026

Closing Date:

November 13, 2026, 11:59 PM Eastern Time

Primary Location:

Washington, D.C.

Schedule:

Full time

DESCRIPTION OF DUTIES:

Business Solutions Specialist

Join PAHO/WHO and play a key role in delivering innovative digital solutions that support the Organization's mission across the Americas. This position contributes to the design, integration, and continuous improvement of enterprise business systems, helping ensure efficient and effective organizational operations.

SUMMARY OF RESPONSIBILITIES

• Design, develop, configure, and lead the deployment of IT solutions, systems integrations, enhancements, and business applications in collaboration with functional areas and external providers.
• Assess business needs, analyze existing systems architecture, and recommend solution architectures that align with Enterprise Architecture principles and organizational requirements.
• Provide technical support for the PASB Management Information System (PMIS), translating business requirements into technical solutions and supporting system enhancements and integrations.
• Develop interfaces, integrations, reports, KPIs, dashboards, and analytics solutions while supporting Workday security and business process administration.
• Lead collaboration with business owners, process experts, vendors, and IT teams to ensure successful implementation, change management, security compliance, and continuous improvement of technology solutions.
• Review technology project proposals, identify and mitigate risks, and promote IT standards, best practices, innovation trends, and cost-effective solutions that add value to PAHO operations.

For a complete list of functions, please see the post description .

EDUCATION

A bachelor's degree in computer science, information systems, systems engineering or in any other field related to the functions of the position, from an accredited institution.

EXPERIENCE

Seven years of combined national and international progressively responsible experience in the management and support of enterprise business processes and information technology services.

LANGUAGES

Very good knowledge of English or Spanish with a working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.

IT SKILLS

• Demonstrated ability and skills using MS Windows and Office 365 applications including SharePoint, Power BI and DevOps.
• Demonstrated abilities with cloud solutions involving serverless applications/compute, cloud software architecture and Software as a Service (SaaS).
• Knowledge in Azure environment would be an asset.
• Knowledge of Business Intelligence and Data Analytics technical architectures.
• Design and implementation of reporting and analytical solutions.
• Business processes analysis and modeling.
• Ability to engineer and design solutions across enterprise architecture and across diverse technologies.

COMPETENCIES AND SKILLS

• Strong systems analysis, solution design, application development, and systems documentation skills.
• Knowledge of software development lifecycle methodologies, including Agile approaches.
• Ability to evaluate emerging technologies and translate business requirements into effective technical solutions.
• Experience managing complex IT projects involving multiple platforms, business processes, vendors, and cross-functional teams.
• Strong understanding of enterprise business functions, including budget, finance, accounting, payroll, human resources, and procurement.
• Experience with Enterprise Resource Planning (ERP) platforms such as Workday, SAP, Oracle, or similar solutions.
• Strong analytical, communication, report-writing, and presentation skills.
• Knowledge of Windows operating systems, web and API services, databases, and modern development technologies.
• Ability to collaborate effectively, share knowledge, manage change, and deliver high-quality results in a dynamic environment.
• Ability to promote innovation, identify risks, and support continuous improvement initiatives.

For a complete list of competencies and skills, please refer to the post description .

DURATION OF CONTRACT

One year post of limited duration. First year probationary period

DISCLAIMER

This vacancy notice may be used to fill other similar positions at the same grade and level.

Candidates will be contacted only if they are under serious consideration.