Business Solutions Analyst

PeopleCaddie; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading public accounting firm is looking for a Business Solutions Analyst/Product Owner to deliver high-impact technology solutions remotely. The role involves documenting user requirements, managing product backlogs, and collaborating with cross-functional teams, particularly focusing on CRM systems like Salesforce. Ideal candidates will have strong experience in the retail, banking, or automotive sectors, with practical knowledge of demand forecasting and customer analytics.

Qualifications

• Experience as a Product Owner or Business Solutions Analyst in retail, banking, or automotive sectors.
• Hands-on experience with CRM systems, particularly Salesforce.
• Proficient in creating user stories and acceptance criteria.

Responsibilities

• Define and document business and user requirements for software products.
• Manage product backlog and prioritize requirements for sprints.
• Conduct Design Thinking sessions to gather insights on user needs.

Skills

Salesforce

Demand forecasting

Warehouse management

Customer analytics

Agile methodologies

Waterfall methodologies

SQL queries

Tools

Azure DevOps

Jira

Job description

This position qualifies for a referral payout of up to $1000.

Business Solutions Analyst

Job ID:

Job ID:

4913

Pay rate range:

Pay rate range:

$50/hr - $55/hr

City:

State:

State:

TN

Duration:

Duration:

06/01/2025 - 12/01/2025

Job Type:

Job Type:

Contract

Job Description:

BUSINESS SOLUTIONS ANALYST (SALESFORCE & DEMAND PLANNING/WAREHOUSE) | LARGE PUBLIC ACCOUNTING FIRM | 6+MONTHS DURATION | 100% REMOTE | PAY: $50-$55 PER HOUR (W2)+1.5x(Overtime)

Job Title: Product Owner / Business Solutions Analyst (Retail, Automotive or Banking Sectors)
Location: 100% REMOTE (Eastern Time Zone Client)
Pay: $50-$55 per hour (W2)+1.5x(Overtime)
Duration: 6+Months

Position Overview:
We are seeking an experienced Product Owner / Business Solutions Analyst to support the delivery of innovative, high-impact technology solutions. The ideal candidate will bring deep functional expertise in CRM (especially Salesforce), demand forecasting, warehouse management, and customer analytics. You’ll work closely with cross-functional teams—including UX, development, and QA—to define requirements, drive execution, and ensure exceptional product quality and stakeholder satisfaction.

Key Responsibilities:

• Define, analyze, and document business and user requirements for new or enhanced software products.
• Serve as a subject matter expert across multiple domains and maintain a deep understanding of product capabilities.
• Manage the product backlog, prioritize requirements, and help define scope and sprint cycles.
• Collaborate with UX teams to develop prototypes and user scenario models.
• Lead and manage all aspects of quality assurance, including developing test plans, scripts, and directing QA resources.
• Coordinate and support User Acceptance Testing with clients and internal teams.
• Create key deliverables such as user stories, acceptance criteria, process flows, PowerPoint feature decks, and user guides.
• Conduct Design Thinking sessions to gain insights into end-user and customer needs.
• Collaborate with engagement leads on project onboarding materials (e.g., project charters, SOWs).
• Proactively resolve business and project issues and escalate when appropriate.
• Provide timely status updates and contribute to broader product lifecycle planning and delivery.

Required Skills & Experience:

• Proven experience as a Product Owner or Business Solutions Analyst in the retail, banking, or automotive sectors.
• Strong background in CRM systems, especially Salesforce.
• Hands-on experience with demand forecasting, warehouse management systems, and customer behavior analytics.
• Practical knowledge of Azure DevOps and Jira for project and backlog management.
• Experience working within both Agile and Waterfall delivery methodologies.
• Proficient in writing and executing SQL queries for data validation and analysis.

#PCIT #LI_REMOTE #RETAIL #AUTOMOTIVE #BANKING #CONSULTING