Business Services Specialist BO

CAMPBELL CLINIC PC; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

Paid Time Off

8 Paid Holidays

401(k) Plan Matching + Profit Sharing

Employee Assistance Program

Job summary

Campbell Clinic in Germantown, TN is seeking a detail-oriented Business Services Specialist to manage patient billing workflows, collect balances, enter charges, and ensure all information is accurately captured in the PM system for timely claims.

The role greets visitors, verifies documentation, schedules follow-ups, prints registration forms, maintains cash drawer, and supports physicians and staff with reliable administrative support in a fast-paced clinical environment.

Qualifications

• Education: High School Graduate or GED.
• Experience: Previous customer service experience required; physician's office operations preferred.
• Computer Skills: Must be computer literate; basic computer skills; must be able to type.

Responsibilities

• Greets visitors and patients to determine needs and directs them accordingly.
• Collects documentation from patient and enters into PM system.
• Collects copay, coinsurance or other balances owed.
• Prints billing slip for physician to mark services performed.
• Schedules follow-up appointments and cancels appointments due to no show.
• Enters charges same day of service.
• Ensures claims are in drop status at charge entry.
• Maintains cash drawer and balances it daily.
• Verifies that all billing slips are submitted at the end of the day.
• Prints registration forms from medical record system for future appointments.
• Performs other duties as assigned.

Skills

Customer service

Communication

Detail oriented

Accuracy

Friendly

Honesty / Integrity

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Services Specialist BO

Germantown, Germantown, TN, US

2 days ago Requisition ID: 3398

Provides positive customer interface, obtains and enters in computer all information needed for patients seen in the Clinic to ensure accurate billing.

Essential Functions Statement(s)

• Greets visitors and patients to determine their needs and directs them accordingly
• Collects appropriate documentation from patient and enters into PM system
• Collects copay, coinsurance or other balances owed on account
• Prints billing slip for physician to mark services performed
• Schedules follow-up appointments and cancels patient appointments due to no show
• Enters charges same day of service
• Ensures that claims are in drop status at charge entry
• Maintains cash drawer for making change and balances it daily
• Verifies that all billing slips are submitted at the end of the day
• Prints appropriate registration forms from medical record system for future appointments
• Performs other duties as assigned

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED)

Experience: Previous customer service experience required. Experience in the operations of a physician's office is preferred.

Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type.

Campbell Clinic Benefit Summary:

Campbell Clinic offers a lucrative benefit package to support employees and their families.

• Medical / Dental / Vision Insurance
• HRA Option
• Flexible Spending Account
• Basic Life Insurance
• Voluntary Life Insurance Option
• Long-Term Disability
• Voluntary Short-Term Disability
• Critical Illness Insurance
• 401(k) Plan Matching + Profit Sharing
• Employee Assistance Program
• Paid Time Off
• 8 Paid Holidays

Equal Opportunity Employer/Veterans/Disabled