Business Services Specialist

IdahoPTV; Idaho; On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Competitive benefits

Paid holidays

Job summary

IdahoPTV in Twin Falls, Idaho, seeks a Business Services Specialist to provide training and technical assistance to employers, supporting the employment of individuals with disabilities and coordinating with workforce partners. The role involves delivering presentations, identifying suitable participants, and helping businesses develop inclusive hiring practices.

Requires strong communication and project management, travel up to 25% of time, and a bachelor’s degree or equivalent experience.

Qualifications

• Ability to build relationships across teams and measure outcomes.
• Strong written and verbal communication with diverse audiences.
• Understanding of business practices and labor market information.
• Experience creating and delivering professional presentations and workshops.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Provide training and technical assistance to employers to increase disability awareness and ADA understanding.
• Support businesses to recruit, hire, and retain individuals with disabilities.
• Identify participants who meet employer needs and coordinate outreach.
• Develop and deliver presentations and training materials for employers.
• Offer guidance and problem-solving support to team members and partners.

Skills

Interpersonal skills

Verbal and written communication

Labor market knowledge

Presentation skills

Project management

Education

Bachelor’s degree in Business, Public Relations, Marketing, Human Resources, or related field

Associate degree with 1 year of relevant work experience

Tools

Microsoft Office

Job description

USA:ID:Twin Falls | Human Services | Full Time

25.52 - 25.52 USD per hour

Description

Business Services Specialist

Join us and help make a difference!

Salary: $25.52 per hour (40 hours per week)

This position will be based at our Twin Falls office, located at: 650 Addison Avenue West, Suite 102

Application for this posting will be reviewed on a continuous basis. This position may be filled prior to the closing date on the job posting.

STATE OF IDAHO EMPLOYEES : If you are a current or temporary State of Idaho employee you MUST apply through Luma Opportunities . Applying through the State of Idaho’s external career website will create duplicate profiles and will slow the processing of your application for a new position.

Our Vision

An Idaho where all individuals with disabilities have the opportunity to participate in the workforce and employers value their contributions.

Our Mission

To prepare individuals with disabilities for employment and career opportunities while meeting the needs of the employer.

Primary Responsibilities

• Provides training and technical assistance to employers to support the employment of individuals with disabilities, including increasing employer disability awareness and etiquette, and understanding of the requirements under the ADA and other employment related law
• Supports businesses to recruit, hire, and retain individuals with disabilities as part of their workforce
• Assists internal team members to identify participants who can meet employer needs
• Develops and delivers relevant presentations and training materials to meet the needs of businesses
• Provides Business Services support across IDVR, offering guidance, resources, and problem‑solving assistance to team members, businesses, general participants, and Pre‑ETS participants
• Assists participants, and internal and external stakeholders in understanding local labor market trends, employer needs, and industry demands
• Engages with workforce partners to coordinate unified Business Services efforts
• Supports business outreach strategies through labor market consultation, training coordination, and development and delivery of customized employer services
• Supports the development of and participates in authorized activities/events focused on improving systems within the State of Idaho related to students with disabilities
• Provides training and education to employers regarding the benefits of accessing untapped talent by recruiting and hiring individuals with disabilities
• Motivates employers to recognize the benefit to their business of work‑based learning experiences (including internships, short‑term employment, apprenticeships, customized training, on‑the‑job training, and fellowships) to upskill their talent pool
• Identifies, promotes, and coordinates opportunities for students with disabilities receiving Pre‑Employment Transition Services in accordance with requirements under federal law
• Provides employers with consultation and support to recruit qualified applicants and train employees who are individuals with disabilities
• Offers and relays technical expertise regarding disability‑related obstacles, including understanding and implementation of reasonable accommodations to retain and advance incumbent employees who are individuals with disabilities

Minimum Qualifications

• Strong interpersonal skills and demonstrated ability to develop and maintain cross‑functional working relationships that result in positive, measurable outcomes
• Strong written and verbal communication skills , including experience delivering presentations and speaking to diverse audiences
• Some knowledge of business practices and labor market information , individual differences in abilities, learning and motivation, and training
• Good experience developing and delivering professional presentations , workshops, and training materials tailored to meet the needs of various stakeholders
• Good project management skills , including the ability to manage multiple priorities, coordinate activities, and meet established deadlines

Minimum Qualification Specialties

• Some knowledge of disability rights laws
• Experience assisting and/or advocating for individuals with disabilities
• Experience using software tools such as Microsoft Office and other applications, for information tracking, reporting, and managing tasks efficiently
• Experience with business communication
• Current driver’s license. Ability and willingness to travel on a regular basis up to 25% of time worked, including multiple overnight stays. Agency vehicle is provided, as available

The above minimum qualifications are typically gained by one or more of the following:

• Completion of a bachelor’s degree in Business, Public Relations, Marketing, Human Resources, and/or a closely related field, with coursework or training in workforce development, diversity and inclusion, and/or employment law; or
• An associate degree with one (1) year of work experience as described below; or
• At least two (2) years of work experience in areas such as coordinating employment or transition services; supporting individuals with disabilities; applying ADA and reasonable accommodation practices; facilitating work‑based learning opportunities; aligning job seekers to employer needs; collaborating with cross functional teams; and/or working in roles such as customer service, human resources, recruitment, training, business relations, or workforce development that require regular business communication and relationship management

Special Notification

This position is exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission.

Recruitment Contact

Questions about the position or the application process can be directed to Julie Davis, Human Resource Business Partner I, 208-287-6451 or [e-mail]

Benefits

In addition to salary, the state contributes an average of nearly 40% of an employee’s annual salary toward comprehensive benefits, creating a competitive total compensation package!

The State of Idaho offers a robust total compensation package, including but not limited to:

• One of the top 5 retirement systems in the Nation (PERSI) that offers a defined lifetime benefit at retirement 2 voluntary supplemental retirement plans including both pre‑tax and Roth options
• Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre‑ta
• 11 paid holidays
• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• Paid parental leave
• Life insurance for self, spouse, and children
• Additional perks and discounts available through medical provider
• Public Service Loan Forgiveness (PSLF) Eligibility
• Employee assistance program

Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/information-for-state-employees/

EEO/ADA/Veteran

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodation for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.