Business Services Rep: Extreme CSR & Job Placement

SmartRecruiters, Inc.; Pittsburgh (Allegheny County); On-site; USD 29,000 - 32,000; Full time

Job summary

Dynamic Workforce Solutions is seeking a Business Services Rep to identify job opportunities for participants and match qualified candidates with employment openings. You will develop relationships with employers and provide ongoing retention services to both sides.

You will conduct outreach, cold-call employers, and assist participants with job seeking, resumes, interview prep, and job retention training. The role emphasizes extreme customer service and results-driven workforce development.

Qualifications

• Bachelor's degree from an accredited college or university or equivalent experience.
• Minimum of two years' experience in business to business sales, staffing, recruiting, or workforce development.

Responsibilities

• Initiates and maintains ongoing personal contacts with business and industry representatives and job placement/training agencies.
• Promotes participant placement by making cold calls to potential employers.
• Explains benefits and employment support services to employers, including addressing employer's needs.
• Researches newspapers, agencies, and other resources for job leads.
• Locates jobs for participants who completed training programs.
• Matches job skills with applicant qualifications; refers qualified applicants to employers.
• Coordinates and attends job fairs to conduct outreach and recruitment activities.
• Instructs in job seeking, resume writing, interview preparation, and job retention skills.

Skills

Extreme customer service

Communication

Cold calling

B2B sales

Microsoft Office

Data entry

Teamwork

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

Dynamic Workforce Solutions is seeking a Business Services Rep to identify job opportunities for participants and match qualified candidates with employment openings. You will develop relationships with employers and provide ongoing retention services to both sides.

You will conduct outreach, cold-call employers, and assist participants with job seeking, resumes, interview prep, and job retention training. The role emphasizes extreme customer service and results-driven workforce development.