Business Services Rep

Orange County Government; Orlando (FL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

10 paid holidays and up to 2 floating"

18 days paid time off per year.

Longevity bonus based on years of

6 days of paid TERM (sick) time

Job summary

Orange County Government is seeking a detail-oriented Business Services Representative to monitor parking lots, collect parking revenue, and support traffic management. The role involves general office duties and ensuring CoH standards are met.

Prerequisites include a high school diploma or equivalent and cash handling or customer service experience, plus a valid Florida Driver's License. Office proficiency and experience with parking systems and POS are preferred.

Qualifications

• High school graduate or equivalent and six (6) months cash handling or customer service experience.
• Must possess and maintain a valid Florida Driver's License.

Responsibilities

• Monitors parking spaces, patrols parking lots and relieves toll booth attendants.
• Performs general office work.
• Receives parking fees from public/attendees.
• Meets the Center of Hospitality (CoH) standards.
• Performs other related duties as assigned.

Skills

Cash handling

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Two-Way Radio

Automated Parking System

Point of Sale System

Job description

Overview

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

Job Description

General Functions:

The Business Services Representative monitors the parking lots and assists in the collection of the parking revenue. This position may also assist in traffic management and carry out general office duties. Work is performed under the general supervision of assigned Supervisor and is evaluated for attention to detail and accuracy through observations and work performance.

Representative Duties/Assignments:

• Monitors parking spaces, patrols parking lots and relieves toll booth attendants.
• Performs general office work.
• Receives parking fees from public/attendees.
• Meets the Center of Hospitality (CoH) standards.
• Performs other related duties as assigned.

Minimum Qualifications:

High school graduate or equivalent and six (6) months cash handling or customer service experience. An equivalent combination of relevant education and/or experience may be substituted.

Must possess and maintain a valid Florida Driver's License.

Preferences:

• Microsoft Office proficiency.
• Hospitality industry and parking/traffic operations experience.
• Experience in using a Two-Way Radio.
• Experience in working with Automated Parking System.
• Experience in operating a Point of Sale System.

Application Deadline

Open Date: 10/26/2026

Close Date: 11/08/2026

This posting is subject to close without prior notice.

Salary Information

Pay Grade: 010 - From $18.64 to $23.65

FLSA Status: Non-Exempt

Placement based on Education and Experience

Benefits

• 10 paid holidays and up to 2 floating holidays annually.
• 18 days paid time off per year.
• Longevity bonus based on years of service.
• 6 days of paid TERM (sick) time annually.
• Low-cost medical, dental, vision, additional life insurance.
• Free basic life, long term disability, and employee assistance for all the family members effective on day one.
• Participation in the Florida Retirement System.
• Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
• Free access to Wellworks gyms and Orange County Recreation Centers.
• Free onsite wellness coaching, including dietician and nurse.
• Tuition reimbursement program.
• Earn service time to forgive student loans.

Disclaimer: Benefits may vary for employees under collective bargaining agreements.

For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx

Educational Requirements

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

Address

Orange County Convention Center

9800 International Dr. Orlando FL. 32819

Notes

Selected candidates will be required to provide employment references and will be required to complete a pre-employment drug, physical and background check.