Business Services Recruiter-Atlanta

Georgia Power Company; Atlanta (GA); On-site; USD 41,000 - 50,000; Full time

Job summary

The Technical College System of Georgia (TCSG) seeks a Business Services Recruiter to deliver hands-on recruitment support to Georgia employers, manage job postings in WorkSource Georgia, and ensure a high-quality customer experience for businesses.

You will provide virtual and on-ground recruitment assistance, collaborate with regional teams, and help optimize postings for better visibility and candidate match during major hiring events and job fairs.

Qualifications

• Bachelor's degree or an associate degree with two years of related work experience.
• Strong verbal and written communication skills with a commitment to customer service.
• Ability to travel regionally and work non-standard hours during major events.

Responsibilities

• Serve as the first point of contact for businesses needing recruitment support through WorkSource Georgia.
• Assist employers in creating accounts and posting jobs on the WorkSource Georgia Portal.
• Optimize job postings by offering guidance on language, visibility, and candidate match quality.
• Coordinate with Regional Coordinators and the Recruitment & Hiring Events Team to support hiring initiatives.

Skills

Customer service

Communication

Recruitment

CRM software

Microsoft Office

Travel flexibility

Education

Bachelor's degree

Associate degree + 2 years experience

Tools

CRM software

Microsoft Office

Virtual communication tools

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Business Services Recruiter-Atlanta

Agency:

Technical College System of Georgia

Job Requisition ID:

JR0000007609

Shift:

Day (United States of America)

Compensation Details:

$45,000

Job Description:

The Technical College System of Georgia’s (TCSG) Office of Workforce Development leads the State of Georgia’s workforce development system, WorkSource Georgia, and administers federal workforce development programs aimed at connecting talent to opportunity. The Recruiter on the Employer Services Team is responsible for delivering expert, hands‑on support to Georgia employers looking to hire and retain local talent. This role is critical in providing virtual and on‑ground recruitment assistance, managing job postings in the WorkSource Georgia Portal, and ensuring a high‑quality customer experience for businesses.

RESPONSIBILITIES

Recruitment Support & Employer Engagement

• Serve as the first point of contact for businesses needing recruitment support through WorkSource Georgia.
• Assist employers in creating accounts and posting jobs on the WorkSource Georgia Portal.
• Optimize job postings by offering guidance on language, visibility, and candidate match quality.
• Coordinate with Regional Coordinators and the Recruitment & Hiring Events Team to support hiring initiatives.

Customer Success & Job Quality

• Review job orders for clarity, completeness, and compliance with WorkSource Georgia standards.
• Recommend improvements to employer postings and promote high-quality employment opportunities.
• Provide ongoing customer service to ensure satisfaction and encourage repeat business.

Virtual and On-the-Ground Support

• Deliver real-time virtual assistance to employers via phone, email, and video.
• Travel regionally as needed to offer on‑site support, especially during major hiring events or job fairs.
• Troubleshoot issues within the WorkSource Georgia Portal and elevate technical problems appropriately.

Cross-Team Collaboration

• Work closely with the Recruitment & Hiring Events Team to support logistics and candidate outreach.
• Partner with Regional Coordinators and local workforce areas to align employer needs with available resources.
• Promote other WorkSource Georgia services (e.g., Work Opportunity Tax Credit, OJT, customized recruitment solutions).

Reporting & Data Management

• Track employer engagement, job posting activity, and service outcomes using CRM and performance systems.
• Gather employer feedback and use insights to improve the quality of services provided.

MINIMUM QUALIFICATIONS

Bachelor's degree in a related field OR an Associate’s degree in a related field and two (2) years of related work experience.

PREFERRED QUALIFICATIONS

• Knowledge of the federal workforce development programs, such as Workforce Innovation & Opportunity Act (WIOA).
• Strong verbal and written communication skills, with commitment to customer service.
• Knowledge of hiring and recruitment strategies, and workforce development practices.
• Comfortable using databases, CRMs, virtual communication tools, and Microsoft Office.
• Ability to travel regionally and occasionally work non-standard hours during major events.

TECHNICAL COMPETENCIES

• Time and task management skills
• Basic computer skills and ability to adapt to job‑related software programs
• Organizational skills
• Project management skills
• Superior oral and written communication skills
• Skills in interpersonal relations and customer service
• Decision making and problem‑solving skills

An Equal Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.