Business Services Recruiter-Atlanta

State of Georgia; Atlanta (GA); Vor Ort; USD 41.000 - 50.000; Vollzeit

Zusammenfassung

The State of Georgia is seeking a Business Services Recruiter in Atlanta to support employers through WorkSource Georgia. You will help create employer accounts, post and optimize jobs, and ensure a high-quality experience for businesses across the region.

You will collaborate with regional teams, assist at hiring events, and provide real-time virtual or on-site support to employers with a focus on customer satisfaction and efficient recruitment processes.

Qualifikationen

• Bachelor's degree in a related field.
• Associate's degree in a related field with two years of related experience acceptable.
• Knowledge of hiring and recruitment practices and customer service.

Aufgaben

• Serve as the first point of contact for businesses needing recruitment support through WorkSource Georgia.
• Assist employers in creating accounts and posting jobs on the WorkSource Georgia Portal.
• Optimize job postings by offering guidance on language, visibility, and candidate match quality.
• Coordinate with Regional Coordinators and the Recruitment & Hiring Events Team to support hiring initiatives.
• Provide ongoing customer service to ensure satisfaction and encourage repeat business.

Kenntnisse

Verbal communication

Written communication

Customer service

Attention to detail

Ausbildung

Bachelor's degree in related field

Associate's degree in related field

Tools

CRM systems

Microsoft Office

Databases

Jobbeschreibung

Explore a World of Opportunity with the State of Georgia!We are the force that drives Georgia!Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!Job Title:Business Services Recruiter-AtlantaAgency:Technical College System of GeorgiaJob Requisition ID:JR0000007609Shift:Day (United States of America)Compensation Details:$45,000Job Description:The position is open to all applicants that meet the minimum qualifications below.The Technical College System of Georgia’s (TCSG) Office of Workforce Development leads the State of Georgia’s workforce development system, WorkSource Georgia, and administers federal workforce development programs aimed at connecting talent to opportunity. The Recruiter on the Employer Services Team is responsible for delivering expert, hands-on support to Georgia employers looking to hire and retain local talent. This role is critical in providing virtual and on-the-ground recruitment assistance, managing job postings in the WorkSource Georgia Portal, and ensuring a high-quality customer experience for businesses.RESPONSIBILITIES Recruitment Support & Employer EngagementServe as the first point of contact for businesses needing recruitment support through WorkSource Georgia.Assist employers in creating accounts and posting jobs on the WorkSource Georgia Portal.Optimize job postings by offering guidance on language, visibility, and candidate match quality.Coordinate with Regional Coordinators and the Recruitment & Hiring Events Team to support hiring initiatives.Customer Success & Job QualityReview job orders for clarity, completeness, and compliance with WorkSource Georgia standards.Recommend improvements to employer postings and promote high-quality employment opportunities.Provide ongoing customer service to ensure satisfaction and encourage repeat business. Virtual and On-the-Ground SupportDeliver real-time virtual assistance to employers via phone, email, and video.Travel regionally as needed to offer on-site support, especially during major hiring events or job fairs.Troubleshoot issues within the WorkSource Georgia Portal and escalate technical problems appropriately. Cross-Team CollaborationWork closely with the Recruitment & Hiring Events Team to support logistics and candidate outreach.Partner with Regional Coordinators and local workforce areas to align employer needs with available resources.Promote other WorkSource Georgia services (e.g., Work Opportunity Tax Credit, OJT, customized recruitment solutions). Reporting & Data ManagementTrack employer engagement, job posting activity, and service outcomes using CRM and performance systems.Gather employer feedback and use insights to improve the quality of services provided.MINIMUM QUALIFICATIONSBachelor's degree in a related field OR an Associate’s degree in a related field and two (2) years of related work experience.PREFERRED QUALIFICATIONSKnowledge of the federal workforce development programs, such as Workforce Innovation & Opportunity Act (WIOA).Strong verbal and written communication skills, with commitment to customer service.Knowledge of hiring and recruitment strategies, and workforce development practices.Comfortable using databases, CRMs, virtual communication tools, and Microsoft Office.Ability to travel regionally and occasionally work non-standard hours during major events.TECHNICAL COMPETENCIESTime and task management skillsBasic computer skills and ability to adapt to job-related software programsOrganizational skillsProject management skillsSuperior oral and written communication skillsSkills in interpersonal relations and customer serviceDecision making and problem-solving skillsHOW TO APPLYTCSG employees should apply through the Jobs Hub portal within [e-mail] shall be a condition of employment to submit to a background investigation. Offers of employment shall be conditional pending the result of the background investigation.Federal Law requires ID and eligibility verification prior to employment.All male U.S. citizens, and male aliens living in the U.S., who are ages 18 through 25, are required to register for the military draft and must present proof of Selective Service Registration upon employment.Applicants who need special assistance may request assistance by phoning [phone].The Technical College System of Georgia is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).An Equal Opportunity EmployerMinimum Qualifications:Bachelor's degree from an accredited college or university OR Associate's degree from an accredited college or university AND Two years of related experience. Experience may substitute for the degree on a year-to-year basis.Equal Employment Opportunity EmployerThe State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.