Business Services Program Manager

University of Colorado; Aurora (CO); Hybrid; USD 71,000 - 96,000; Full time

Benefits offered by this job

Health insurance

Tuition benefit

Paid time off

Job summary

University of Colorado Anschutz Medical Campus is seeking a Business Services Program Manager to provide administrative and project management support for ACCORDS DISC and DCC teams. The role reports to the DISC Director and requires coordinating regulatory, data management, and operational activities across multiple stakeholders.

Hybrid schedule with three on‑site days and additional in‑person meetings as needed, focusing on tracking, reporting, and continuous improvement of workflows and

Qualifications

• Bachelor’s degree in business, health or related field.
• 4–6 years of project coordination or management experience.
• Eligibility to work in the United States without sponsorship.

Responsibilities

• Lead end‑to‑end project management for DISC and the DCC initiatives.
• Coordinate cross‑functional collaboration and stakeholder communication.
• Support development of workflows, SOPs, dashboards, and reports.

Skills

Analytical

Communication

Interpersonal skills

Customer service

Adaptability

Planning and organizing

Technology skills

Education

Bachelor's degree in business administration, public health, public administration, healthcare administration, strategic management, project management or a related field

Master’s degree (Preferred)

Tools

Microsoft Office (Outlook, Excel, Word)

Project management software

Job description

Department: School of Medicine, ACCORDS

Job Title: Business Services Program Manager

Job Summary

University of Colorado (CU) Anschutz School of Medicine (SOM) Adult and Child Center for Health Outcomes Research and Delivery Science (ACCORDS) is seeking a highly skilled Program Manager to provide direct professional support for research activities and coordination. Specifically, this position will provide administrative and project management support to the ACCORDS Data Informatics and Statistics Core (DISC) and the clinical trials data coordinating center (DCC). This position will report to the DISC Director.

To be successful in this role, the candidate should be able to manage multiple concurrent projects with minimal support, have advanced organizational and program management skills, and be customer service oriented. This role is a great opportunity to be involved in campus‑wide initiatives and contribute to impactful system improvements. Examples of projects that the Program Manager will lead include: developing, coordinating, and implementing tracking and review processes of DISC and DCC projects; coordinating regulatory, logistical, and data management components of DISC and DCC activities; developing, implementing, and organizing regulatory and performance‑related documents and data of DISC and the DCC projects and operations; and communicating project status to DISC and DCC customers and collaborators. Additionally, the individual will assist with the development and operations of the DISC Service Center.

Key Responsibilities

Program and Project Management (50%)

• Lead end‑to‑end project management for initiatives in DISC and the DCC, including collaborating with stakeholders to develop and maintain project plans, timelines, and deliverables, and tracking and reporting on progress.
• Monitor project status across multiple concurrent initiatives, proactively identifying barriers, risks, and mitigation strategies.
• Management of the DISC Service Center

Cross‑Functional Engagement and Administrative Support (30%)

• Serve as a central coordination point for projects involving multiple departments, Centers, service centers, and institutes.
• Facilitate collaboration among diverse stakeholder groups to ensure alignment, effective communication, and accountability.
• Provide administrative support to leadership including scheduling, preparing agendas, presentations, meeting materials, taking notes, tracking action items, and following up on decisions.

Operations, Reporting, and Continuous Improvement (20%)

• Support the development, documentation, and refinement of workflows, standard operating procedures, templates, and operational models.
• Prepare and maintain operational reports, program databases and dashboards, and provide leadership with regular updates on progress and performance.
• Identify opportunities for process improvement, scalability, and operational efficiencies to support program growth and sustainability.

Work Location

Hybrid – this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in‑person meetings.

Why Join Us

The University of Colorado School of Medicine offers comprehensive, lifelong, interdisciplinary learning for health care professionals. With state‑of‑the‑art laboratories for discovery and innovation, a commitment to decreasing health disparities and increasing health equity, and faculty who provide world‑class clinical care, the CU School of Medicine is transforming the health care landscape.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications

Minimum Qualifications

• Bachelor’s degree in business administration, public health, public administration, healthcare administration, strategic management, project management or a related field.
• 4‑6 years of progressively responsible experience in project coordination or management, business planning, or organizational change initiatives.
• Substitution: A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year for year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications

• Master’s degree in public administration, health administration, business administration, or related field.
• Experience supporting research service centers, shared resources, or core facilities, including coordination of operations, stakeholders, and service delivery.
• Experience working in higher education, academic medicine, or healthcare systems in a project management role.
• Project Management Professional (PMP) or comparable certification.

Conditions of Employment

• Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.

Knowledge, Skills and Abilities

• Analytical Skills – Excellent attention to detail and ability to interpret and understand complex information
• Communication Skills - Excellent command of the English language, and ability to communicate effectively, both in writing and orally. Experience presenting and facilitating in groups.
• Interpersonal Skills – Ability to establish and maintain effective working relationships with employees at all levels throughout the institution; interacts with people in a friendly, open, honest manner; models a commitment to teamwork; demonstrates respect for the opinions of others; and maintains high level of confidentiality.
• Customer Service – Demonstrates a commitment to excellent customer service, providing internal and external customers with information or assistance in resolving problems.
• Adaptability – Adapts quickly to change and can manage multiple priorities and deadlines in a calm, organized manner; is open to new ideas and methods; and is able to work independently and as part of a team.
• Planning and Organizing – Sets priorities, anticipates obstacles when planning ahead, and manages time effectively to accomplish tasks. Proven ability to lead complex, multi‑stakeholder projects with strategic impact.
• Technology Skills – Adept at utilizing technology to effectively communicate and complete work and ability to learn new technology. Intermediate to advanced skills in Microsoft Office (Outlook, Excel, Word) and experience using and collaborating in project management software.

Equal Employment Opportunity Statement

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [e-mail].

Background Check Statement

The University of Colorado Anschutz is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement

CU Anschutz strongly encourages vaccination against the COVID‑19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.

Questions

Questions should be directed to: Kathryn Colborn at [e-mail]

Anticipated Pay Range

$71,301 - $95,543

Total Compensation Calculator