Business Services Program Manager

CU Denver; Aurora (CO); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical and Dental plans

Retirement 401(a) plan

Paid time off

Tuition benefit

ECO Pass

Job summary

The University of Colorado Anschutz Medical Campus seeks a Program Manager to provide direct professional support for ACCORDS DISC and DCC research activities, coordinating regulatory, data management, and reporting components. Hybrid work with on-campus and in-person meeting flexibility.

You will lead cross-functional projects, develop tracks and dashboards, maintain SOPs, and communicate progress to stakeholders, supporting service center operations and process improvements.

Qualifications

• Bachelor's degree in a related field (business, public health, healthcare administration, etc.).
• 4–6 years of progressively responsible experience in project coordination or management.

Responsibilities

• Lead end-to-end project management for DISC and DCC initiatives, including creating and maintaining plans, timelines, deliverables, and progress reports.
• Serve as central coordinator for cross-department projects, ensuring alignment, communication, and accountability.
• Support development and optimization of workflows, SOPs, templates, and operational dashboards; provide regular progress updates to leadership.

Skills

Project management

Stakeholder coordination

Administrative support

Process improvement

Education

Bachelor's degree

Job description

Job Summary

The University of Colorado (CU) Anschutz School of Medicine (SOM) Adult and Child Center for Health Outcomes Research and Delivery Science (ACCORDS) is seeking a highly skilled Program Manager to provide direct professional support for research activities and coordination. Specifically, this position will provide administrative and project management support to the ACCORDS Data Informatics and Statistics Core (DISC) and the clinical trials data coordinating center (DCC). This position will report to the DISC Director. To be successful in this role, the candidate should be able to manage multiple concurrent projects with minimal support, have advanced organizational and program management skills, and be customer service oriented. This role is a great opportunity to be involved in campus-wide initiatives and contribute to impactful system improvements. Examples of projects that the Program Manager will lead include: developing, coordinating, and implementing tracking and review processes of DISC and DCC projects; coordinating regulatory, logistical, and data management components of DISC and DCC activities; developing, implementing, and organizing regulatory and performance-related documents and data of DISC and the DCC projects and operations; and communicating project status to DISC and DCC customers and collaborators. Additionally, the individual will assist with the development and operations of the DISC Service Center.

Work Location

Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in‑person meetings.

Why Join Us

The University of Colorado School of Medicine offers comprehensive, lifelong, interdisciplinary learning for health care professionals. With state-of-the-art laboratories for discovery and innovation, a commitment to decreasing health disparities and increasing health equity, and faculty who provide world‑class clinical care, the CU School of Medicine is transforming the health care landscape.

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Key Responsibilities

Program and Project Management (50%)

• Lead end-to-end project management for initiatives in DISC and the DCC, including collaborating with stakeholders to develop and maintain project plans, timelines, and deliverables, and tracking and reporting on progress.
• Monitor project status across multiple concurrent initiatives, proactively identifying barriers, risks, and mitigation strategies.
• Management of the DISC Service Center

Cross-Functional Engagement and Administrative Support (30%)

• Serve as a central coordination point for projects involving multiple departments, Centers, service centers, and institutes.
• Facilitate collaboration among diverse stakeholder groups to ensure alignment, effective communication, and accountability.
• Provide administrative support to leadership including scheduling, preparing agendas, presentations, meeting materials, taking notes, tracking action items, and following up on decisions.

Operations, Reporting, and Continuous Improvement (20%)

• Support the development, documentation, and refinement of workflows, standard operating procedures, templates, and operational models.
• Prepare and maintain operational reports, program databases and dashboards, and provide leadership with regular updates on progress and performance.
• Identify opportunities for process improvement, scalability, and operational efficiencies to support program growth and sustainability.

This description summarizes the general nature and level of work being performed and is not intended to be all-inclusive. Duties and responsibilities of this position may change based on business need. The University reserves the right to add or modify duties and responsibilities at the discretion of the supervisor.

Qualifications

Minimum Qualifications:

• Bachelor's degree in business administration, public health, public administration, healthcare administration, strategic management, project management or a related field.
• 4-6 years of progressively responsible experience in project coordination or management, business planning,