Business Services Manager (Contingency)

KBR Careers; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401K plan

Medical

Dental

Vision

Life insurance

AD&D

FSA

Disability

Paid time off

Flexible schedule

Job summary

KBR is seeking a Business Services Manager (Contingency) to lead and optimize operations, administer services, and drive efficiency across budgets, vendor relations, and cross-functional support. This role is contingent on contract award and will partner with leadership to implement strategic operational improvements.

Located in Phoenix, AZ, the position requires 5+ years in business operations, proven budgeting and procurement experience, and strong analytical and communication skills to enable

Qualifications

• Bachelor's degree in Business Administration, Management, Finance, Operations, or a related field.
• Minimum of 5 years of experience in business operations, administration, project management, or a related business services function.
• Demonstrated experience managing budgets, vendors, contracts, and operational processes.
• Strong analytical, organizational, and problem-solving skills with the ability to prioritize multiple responsibilities.

Responsibilities

• Manage day-to-day business operations and support functions to ensure efficient and effective service delivery.
• Develop, implement, and improve operational processes, policies, and procedures to maximize productivity and performance.
• Oversee departmental budgets, expense management, forecasting, and financial reporting activities.
• Manage vendor relationships, contract negotiations, and procurement processes to ensure cost-effective solutions.
• Lead and support business improvement initiatives focused on operational excellence and continuous improvement.
• Monitor key performance indicators (KPIs) and prepare reports to support data-driven decision-making.
• Coordinate cross-functional projects and collaborate with internal stakeholders to achieve organizational goals.
• Ensure compliance with company policies, regulatory requirements, and industry standards.
• Supervise, mentor, and develop administrative and business support personnel.
• Identify operational risks and implement corrective actions to improve business performance and service quality.

Skills

Budget management

Vendor management

Project management

Process improvement

Analytical skills

Communication skills

Education

Bachelor's degree

MBA preferred

Tools

Microsoft Office

ERP systems

Job description

Business Services Manager (Contingency) Belong, Connect, Grow, with KBR!

Program Summary

KBR’s Exploration & Logistics (E&L) business unit delivers mission-critical solutions supporting global defense, federal civilian, logistics, engineering, and space exploration missions. E&L provides integrated capabilities across logistics and sustainment, mission operations, engineering services, readiness and modernization programs, scientific research support, and exploration initiatives in some of the world’s most complex and challenging environments. The business unit supports customers across the Department of Defense, federal civilian agencies, and commercial partners, delivering innovative solutions that enhance mission readiness, operational effectiveness, and long-term mission success.

Job Summary

The Business Services Manager is responsible for leading and optimizing business operations, administrative functions, and support services that enable organizational efficiency and growth. This role oversees process improvement initiatives, resource management, vendor relationships, budgeting, and cross-functional business support activities. The Business Services Manager partners with leadership teams to implement operational strategies, enhance service delivery, and ensure the effective execution of business objectives. This position is contingent upon award of the contract.

Roles and Responsibilities

• Manage day-to-day business operations and support functions to ensure efficient and effective service delivery.
• Develop, implement, and improve operational processes, policies, and procedures to maximize productivity and performance.
• Oversee departmental budgets, expense management, forecasting, and financial reporting activities.
• Manage vendor relationships, contract negotiations, and procurement processes to ensure cost-effective solutions.
• Lead and support business improvement initiatives focused on operational excellence and continuous improvement.
• Monitor key performance indicators (KPIs) and prepare reports to support data-driven decision-making.
• Coordinate cross-functional projects and collaborate with internal stakeholders to achieve organizational goals.
• Ensure compliance with company policies, regulatory requirements, and industry standards.
• Supervise, mentor, and develop administrative and business support personnel.
• Identify operational risks and implement corrective actions to improve business performance and service quality.

Basic Qualifications

• Bachelor's degree in Business Administration, Management, Finance, Operations, or a related field.
• Minimum of 5 years of experience in business operations, administration, project management, or a related business services function.
• Demonstrated experience managing budgets, vendors, contracts, and operational processes.
• Strong analytical, organizational, and problem-solving skills with the ability to prioritize multiple responsibilities.
• Proficiency with Microsoft Office Suite and business management or enterprise systems.
• Excellent verbal and written communication skills with the ability to collaborate across all organizational levels.

Preferred Qualifications

• Master's degree in Business Administration (MBA) or a related discipline.
• Experience leading continuous improvement, process optimization, or operational excellence initiatives.
• Project Management Professional (PMP) certification or similar project management credentials.
• Experience supporting multi-site, regional, or global business operations.
• Proven track record of leading teams and driving measurable improvements in operational efficiency and service delivery.

KBR Benefits

• 401K plan with company match
• medical
• dental
• vision
• life insurance
• AD&D
• flexible spending account
• disability
• paid time off
• flexible work schedule

We support career advancement through professional training and development.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

KBR — Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values:

• We Value Our People – We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential.
• We Deliver – We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders.
• We are People of Integrity – We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what’s right for the planet, the communities where we work and our people is good for business.
• We Empower – We empower our people with a shared purpose, the right tools and supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed.
• We are a Team of Teams – we have a will to succeed. Our collective focus makes us more effective.

We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals.

Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries. At KBR, We Deliver.