Business Services Coordinator- Clinical

State of North Carolina; North Carolina; On-site; USD 40,000 - 55,000; Full time

Job summary

The State of North Carolina seeks a Business Services Coordinator for Clinical Services. This full-time position encompasses a range of office support tasks, data management, and collaboration with various public safety entities. Ideal candidates should demonstrate expertise in administrative functions and be passionate about serving the community. Benefits include comprehensive state benefits, paid leave, and retirement plans.

Benefits

Paid vacation

Health insurance

Retirement benefits

Qualifications

• High school or GED diploma required with four years of related experience.
• Experience coordinating travel and managing invoices is crucial.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook necessary.

Responsibilities

• Manage day-to-day office operations and inventory.
• Coordinate travel arrangements and handle reimbursement processes.
• Assist with project planning and event coordination.

Skills

Communication

Data Entry

Office Management

Education

High School Diploma or GED

Tools

Microsoft Office Suite

E-procurement system

Job description

Description of Work

Are you a highly skilled Business Coordinator with an interest in Public Safety? Are you looking to transition your expertise into a meaningful public service role? Join our team and make a significant impact on Juvenile Justice.

This is an INTERNAL POSTING open ONLY to current North Carolina State Government and UNC System employees and eligible RIF candidates. Temporary employees are eligible to apply.

The Business Services Coordinator position performs a variety of office assistant tasks in support of Clinical Services programs and operations. Employee performs a variety of ongoing work functions independently that include sorting and entering data for records, processing section invoices, reports and filing activities, public contact, office management and equipment operation, composition, and other general office duties. Work requires knowledge of DPS and Juvenile Justice policies and procedures, familiar with Clinical Services contracts and programs, including grants. Work requires use of applicable office equipment systems and related technology. Several software packages may be used to enter, retrieve, verify, update, research, and/or authorize actions. The variety and complexity of these packages may increase as the level of responsibility increases. This position will report to the Business Officer I and provides support for central office and facility Clinical Services and Programs Staff. Work reflects an increase in complexity or scope of tasks, the knowledge and application of policies and procedures, degree of independence and accountability, and consequence of tasks performed.

This position will be communicating and collaborating with Clinical Services and Juvenile Justice staff, staff from other departments, outside vendors and other partners and stakeholders. Other duties of this position will include but not limited to:

• Day to day office management, to include, but not limited to, ordering and monitoring office supplies and equipment, maintain annual copier and building leases, process behavioral health, medical and general invoices for section

• Assisting with short and long-term project planning to include maintaining files, coordinating meetings, managing communication, preparing materials, conducting research etc.

• Learning/Utilizing multiple web-based platforms for business purposes to include but not limited to, FIORI/BEACON, Microsoft Office Suite, E-procurement, NCFS, NC-JOIN, E-Billing, and other software systems

• Managing inventory and fixed assets for Clinical Services' equipment and supplies

• Entering and collecting data in/from data or web-based systems used for accountability and decision-making purposes

• Supporting HR functions for Clinical Services Central Office, which may include scheduling interviews, compiling materials, etc.

• Central Office Section p-card reconciler

• Obtaining quotes, entering orders in E-procurement system, tracking and reconciling transactions

• Manage ordering of central office section cell phones, monitor and track usage, upgrades and returns

• Coordinating travel and reimbursements for clinical services and programs staff

• Preparation of memos, reports, and presentations

• Assist with coordinating events such as meetings, trainings, conferences, etc.

• Attending meetings as assigned and recording and distributing minutes as needed

• Managing and overseeing Clinical Services motor vehicle fleet, ensuring routine maintenance and inspections are completed

• Assisting other sections of Juvenile Justice as needed to maintain business operations

Work Schedule: This is a full-time position. Monday-Friday, 8am-5pm
Benefits:This is a full-time position (40 hours per week) withState Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click hereNC OSHR: Total Compensation Calculator
About the Division of Juvenile Justice:The Mission of Juvenile Justice is to reduce and prevent juvenile delinquency by effectively intervening, educating and treating youth in order to strengthen families and increase public safety. The Division of Juvenile Justice and Delinquency Prevention is committed to the reduction and prevention of juvenile delinquency by effectively intervening, educating and treating youth in order to strengthen families and increase public safety. If you have a passion for making a difference in the lives of North Carolina's youth, we welcome you to be part of the team. To learn more about Juvenile Justice, please go to thisLINK.

Knowledge, Skills and Abilities / Competencies

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

The Knowledge, Skills and Abilities (KSAs) listed below, along with the Minimum Education and Experience (E&E) are REQUIRED to qualify for this position. All work history and education (including accurate dates of employment/attendance) must be documented on the application. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant’s potential to qualify for the position, as well as the highest possible salary. Salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Click here for more information and application resources.

[Resumes may be attached as a supplement to the application but are not a substitution for a complete application.]

To qualify for this position, applicants must demonstrate ALL of the following KSAs:

• Demonstrated experience coordinating travel and submitting reimbursements for staff
• Demonstrated experience reconciling bills for an office
• Demonstrated experience with Microsoft Word, Excel, PowerPoint and Outlook
• Demonstrated experience ordering office supplies

Management Preferences: These skills are not required but managers may choose to interview/select applicants who demonstrate Management Preferences.

• Experience with state E-Procurement System
• Experience with SharePoint and/or E-Billing
• Experience with NC Financial System (NFCS/NCAS)
• Experience with BOA Works
• Experience with prioritizing multiple task/projects to meet deadlines

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

High school or General Educational Development (GED) diploma and four years of related administrative experience.
OR
An equivalent combination of education and experience.

Supplemental and Contact Information

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.

Public Service Loan Forgiveness Program

For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Transcripts

• Degrees and transcripts must be received from appropriately accredited college or university.
• Applicants who earned college credit hours but did not complete a degree program, must attach an unofficial transcript to receive credit for education.
• International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: https://www.naces.org/members.

Military Experience

• Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge - Member 4 or Service 2 form) to the application.
• Applicants seeking National Guard Preference:
  1. A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS).
  2. A former member of the North Carolina National Guard who served for at least 6 years and were discharged under honorable conditions, must attach either a DD256 or NGB 22.

The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape. "PREA Hiring and Promotion Prohibitions

If applying for a Juvenile Justice & Delinquency Prevention position certified through the NC Dept. of Justice - Criminal Justice Standards Division, please click this link for specific certification requirements: Juvenile Justice Officer & Juvenile Court Counselor Certification.

Per NC General Statute 143B-1209.54, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”). This is in addition to submitting fingerprints during the application process.

Due to the volume of applications received, we are unable to provide information regarding the status of your application. Please log in to your Government Jobs account and click "Application Status." If you are selected for an interview, you will be contacted by the hiring manager. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Kassia White at [e-mail]

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