Business Services Coordinator

The University of North Carolina; North Carolina; On-site; USD 45,000 - 55,000; Full time

Job summary

UNC Charlotte is seeking a capable Business Services Coordinator to manage budgets for the Department of Communication Studies and the Writing, Rhet, Digital Studies Program. This role oversees budget revisions, forecasting, and expenditure records, ensuring compliance with university policies.

The position supervises two SHRA staff members and work-study students, collaborates with Chairs, and supports hiring, contracts, and financial reporting to keep the department running smoothly.

Qualifications

• Bachelor’s degree in business administration or related field or an equivalent combination of education and experience.
• Experience in university budgeting and financial management preferred.
• Strong written and verbal communication and attention to detail.

Responsibilities

• Manage budgets for the department and program, including fund reconciliation and compliance.
• Assist with hiring processes and maintain records and personnel files.
• Communicate with faculty, staff, and students to resolve administrative issues.
• Supervise two SHRA staff members and work-study students.

Skills

Budget management

Communication

Organization

Teamwork

Education

Bachelor's degree in business administration or related discipline

Tools

Google

MS Office Suite

Banner Self-Service

Internet Native Banner

Job description

Please see Special Instructions for more details.

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions
• Do not write ‘see resume’ on your application when completing the job duties section.

Position Information

General Information

Vacancy Open to

Vacancy Open to All Candidates

Employment Type

Employment Type Permanent - Full-time

If time-limited, note appointment end date

Hours per week 40

Months per year

Months per year 12

Position Number

Position Number 002310

NC Salary Grade Equivalency

NC Salary Grade Equivalency NC11

Classification Title

Classification Title Business Services Coordinator - Advanced

Working Title

Working Title Business Services Coordinator

Salary Range

Salary Range $44,640 - $55,000

Anticipate Hiring Range $44,640 - $55,000

FLSA Status

FLSA Status Non Exempt

Division

Division Academic Affairs

Department

Department College of Humanities & Earth and Social Sciences (Col)

Work Unit

Work Schedule

Primary Purpose of Position

The primary purpose of this position is to serve as the Office and Budget Manager for the Department of Communication Studies and the Writing, Rhet, Digital Studies Program. The Business Services Coordinator ( BSC ) will report directly to the Department and Program Chairs and is responsible for managing the budgets for both units, including making recommendations regarding the use and distribution of funds, processing university-related documents and forms, assisting with hiring processes, maintaining records and personnel files, and ensuring the department runs smoothly.
The BSC also handles communication with students and faculty, resolves administrative issues, and ensures compliance with university policies. This role requires strong organizational skills, knowledge of relevant policies and procedures, and the ability to manage sensitive information while maintaining effective communication within the department.
The person hired should have in-depth knowledge of policies and procedures for the day-to-day financial management of various funding sources, including State, Summer School, Discretionary, E&T, Overhead, Grants, and Endowments, etc.
The person in this role will also supervise two SHRA staff members and work-study student employees.

Required Minimum Qualifications:
Bachelor’s degree in business administration or a related discipline; or an equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.
Note: Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

• Serve as the Office and Budget Manager for The Department of Communication Studies and the Writing, Rhet, Digital Studies Program.
• Maintain in-depth knowledge of policies and procedures for the day-to-day financial management of various funding sources, including reconciliation and compliance processes.
• Assist Chairs with prioritizing funding requests and develop recommendations for financial distributions.
• Manage, track, and balance departmental budgets (State, Summer School, Discretionary, E&T, Overhead, Grants, Endowments, etc.); record and update expenses for each fund. Utilize budget skills to adjust funds as necessary through budget revisions and other documentation.
• Prepare budget/financial forecasts/analysis and projections to assist the Department Chair with strategic planning.
• Apply knowledge of programs, policies, and procedures to interpret and communicate information to meet specific needs of faculty, staff, and students.
• Manage quarterly budget revisions and submit FTRs.
• Provide grant and FRG project support, including budget tracking, reporting, and coordination with Principal Investigators, CHESS Grants Support Specialists, or external funding contacts.
• Supervise and evaluate the department’s two SHRA employees. Provide formal and informal training as needed.
• Maintain informational flow to stakeholders and faculty, ensuring information is timely and correct (e.g., travel request/report forms, purchase orders, employment records for students, conference materials, etc.).
• Remain up-to-date on university processes and procedures as they relate to all financial systems (Concur, Banner, Banner Self-Service, 49er Mart, SEA , NinerWorks, Archibus, etc.)
• Serve as the primary departmental resource on business procedures for sound business practices.

Other Work Responsibilities

• Support the WRC and WRC Tutors on planning/overseeing the WRC budget.
• Prepare and submit hiring documents to the Office of Finance & Personnel ( CHESS Business Office) via NinerTalent for approval.
• Hire and supervise work-study students who are responsible for maintaining inventory. Direct students to update the Budget Manager on office supplies levels. Approve their timesheets.
• Prepare and submit Part-Time faculty contracts, Summary Sheets, Special Pays, and other documents in NinerWorks.
• Prepare and submit all direct pays such as eCRs, 49er Mart requests, cash and check deposit forms, and other financial documents for reimbursements, etc
• Process paperwork and tasks related to full- and part-time faculty hiring, including job postings, background checks, onboarding, and contract management. Submit AA-15, AA-16, AA-21, AA-34 documentation as needed.
• Work professionally with complex, confidential, and sensitive information.
• Utilize conflict management techniques to resolve issues efficiently.
• Collaborate with other team members to de-escalate situations and solve problems.
• Communicate with the Help Desk to resolve technical problems within the department, as needed.
• Complete Telephone Reference Checks and Recommendations for SHRA Staff Appointments.
• Other duties, as assigned.

Departmental Preferred Experience, Skills, Training/Education

• Higher Education experience and budget management are preferred.
• Excellent written and oral communication skills are required.
• Ability to work independently and exercise sound judgment is preferred. Must also be able to work effectively in a team environment.
• Strong interpersonal and organizational skills, as well as attention to detail, are a must.
• Working knowledge of Google and MS Office Suite programs, Degree Works, Banner, Internet Native Banner, website management, and similar Higher Ed software is preferred.

Necessary Licenses or Certifications

Work Location

Work Location Colvard

Posting date 10/02/2026

Closing date 10/11/2026

Proposed Hire Date

Proposed Hire Date 11/09/2026

Special Notes to Applicants

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions
• Do not write ‘see resume’ on your application when completing the job duties section.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • UNC Charlotte Website
  • HERC Job Board
  • Inside Higher Education
  • Mitratech Circa (formerly known as Local JobNetwork)
  • Another Website
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • Other
• Where did you learn about this posting?

  (Open Ended Question)

• * Do you have a bachelor’s degree in business administration or a related discipline, or an equivalent combination of education and experience? All degrees must be received from appropriately accredited institutions.
  • Yes, at least a bachelor’s degree in business administration or a related discipline.
  • Yes, an associate degree in business administration or a related discipline and 2 years of related work experience.
  • Yes, a high school diploma/GED and 4 years of related work experience.
  • * Have you previously worked in a college or university or other institution of higher learning?
    • No
    • Yes
  • * Do you have budget management experience? If so, please explain your experience.

    (Open Ended Question)

  • * Do you have working knowledge of Google and Microsoft Office Suite programs, Degree Works, Banner Self Service, and Internet Native Banner? If so please indicate which programs and briefly explain your experience.

    (Open Ended Question)

  • Required Documents
    • Resume / Curriculum Vitae
    • Cover Letter / Letter of Interest
    Optional Documents
    • Contact Information for References

  9201 University City BlvdCharlotte, NC 28223