Business Services Coordinator

CBRE Group, Inc.; Akron, Northern (OH, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

CBRE Group, Inc. is seeking a Business Services Coordinator to perform clerical duties and support department procedures in Akron, OH. The role focuses on filing, database maintenance, phone handling, and standard recordkeeping to ensure smooth office operations.

Primary tasks include updating systems, responding to inquiries, and following defined procedures under close supervision, delivering accurate outputs and maintaining orderly records for internal teams and clients.

Qualifications

• Maintain and update filing, inventory, mailing, and database systems.
• Answer telephones, direct calls, and take messages.
• Compile, copy, sort, and file records of the office, business transactions, and other activities.
• Review files, records, and other documents to obtain information and respond to requests.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Understand and interpret instructions, short correspondence, and memos.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks in detail.
• Deliver output by following defined procedures and processes under close supervision and guidance.

Responsibilities

• Maintain and update filing, inventory, mailing, and database systems.
• Answer telephones, direct calls, and take messages.
• Compile, copy, sort, and file records of the office, business transactions, and other activities.
• Review files, records, and other documents to obtain information and respond to requests.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Understand and interpret instructions, short correspondence, and memos.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks in detail.
• Deliver output by following defined procedures and processes under close supervision and guidance.

Skills

Filing & records management

Telephone support

Records management

Document review

Customer inquiry handling

Interpretation skills

Procedural execution under supervision

Role clarity

Procedural problem solving

Output delivery under defined methods

Tools

Microsoft Office Suite

Job description

About the Role

As a CBRE Business Services Coordinator, you will perform clerical duties in accordance with the procedures of a department.

What You'll Do

• Maintain and update filing, inventory, mailing, and database systems.
• Answer telephones, direct calls, and take messages.
• Compile, copy, sort, and file records of the office, business transactions, and other activities.
• Review files, records, and other documents to obtain information and respond to requests.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Understand and interpret instructions, short correspondence, and memos.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks in detail
• Deliver output by following defined procedures and processes under close supervision and guidance.