Business Service Manager-SiteScope Consultant - Enterprise Service Management

Procom Services; Plano (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

A leading IT services provider is seeking an HPE/Business Services Manager-SiteScope Consultant for a contract role in Plano, Texas. The ideal candidate will have extensive experience with monitoring solutions, particularly HPE BSM and SiteScope, and will engage in installation and configuration of complex systems. This opportunity promises to involve critical project management responsibilities, making it ideal for strong team players with exceptional problem-solving skills.

Qualifications

• Minimum 5 years of experience in IT Service Management solutions.
• Expertise in HPE BSM and HPE SiteScope is mandatory.
• Strong communication and project management skills required.

Responsibilities

• Install, configure, and customize monitoring applications.
• Understand business and IT monitoring requirements.
• Train internal IT teams on using monitoring solutions.

Skills

Troubleshooting

Python

Team Collaboration

Education

BS in Computer Science or equivalent

Tools

HPE BSM

HPE SiteScope

ServiceNow

Job description

Business Service Manager-SiteScope Consultant - Enterprise Service Management

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:

HPE/Business Services Manager-SiteScope Consultant

On behalf of our client, Procom Services is searching for a HPE/Business Services Manager-SiteScope Consultant for a contract opportunity in Plano, TX.

HPE/Business Services Manager-SiteScope Consultant Job Details

Our organization uses various Monitoring solutions including HPE BSM, HPE UCMDB, ServiceNow, CA Spectrum, SCOM, Nagios platform to provide monitoring & management services. Enterprise Service Management team is responsible for implementing, configuring, managing these applications. To fulfill growing demand of these tools, we are looking for experienced professionals in the Business Service Management arena.

Enable monitoring solution for infrastructure and application for overall operation management stack – tools involved are HPE BSM, HPE OMW, HPE SiteScope, HPE BPM, HPE UCMDB, ServiceNow, MIR3, Mission Mode, etc.

Install, Configure and Customize monitoring application as per overall service management reference architecture

Integration of monitoring application to other application based on reference architecture

Understand business and IT monitoring requirements, prototyping and implement monitoring solutions

High Availability and scalability of deployed monitoring application

Work with various internal customers to identify their monitoring requirements and design

Production Support of Monitoring solution components and related Infrastructure

Train internal IT teams on usage of Monitoring Solutions. solutions to meet those requirements.

HP Business Services Manager-SiteScope Consultant Start Date

ASAP

HPE/Business Services Manager-SiteScope Consultant Assignment Length

6+ months

"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

HPE/Business Services Manager-SiteScope Consultant Mandatory Skills

• Hands-on experience and deep expertise in deployment of IT Service Management solution including HPE BSM, HPE SiteScope 11.x, SCOM, Nagios, HPE UCMDB & HPE BPM (and SaaS)
  

Must have minimum 5 years of the following:

• Experience in HPE's Business Service Manager (BSM/BAC) & Knowledge of RTSM
  
• Experience in HPE SiteScope API, template, automation
  
• Python/Jython (Specific to Topology Policies)
  
• HPE BSM – upgrade, data collector integration/configuration (COTS and home grown), HTTPS/certificates, LDAP integration, HPE OMi configuration (ETIs, HIs, KPIs), RTSM configuration (Modeling, Queries, Views, Perspectives), integration with uCMDB, ServiceNow, and other reporting tools
  
• Strong troubleshooting skills
  
• Engineering graduate with software development and configuration experience of 6 to 8 years of experience at expert level
  
• Strong team player with excellent communication skills
  
• Ability to multi-task and deliver multiple complex projects
  
• Drive the project activities with minimal supervision.
  
• BS or equivalent with 8+ years of industry experience
  

All your information will be kept confidential according to EEO guidelines.