Business Sales Operations Coordinator

Unique Escapes; Memphis (TN); Teletrabalho; USD 45 000 - 68 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Flexible schedule

Training & support

Growth opportunities

Performance incentives

Resumo da oferta

Unique Escapes, a growing travel brand, is seeking a Business Sales Operations Coordinator to support daily sales operations, client campaigns, and booking administration in a fully remote role.

You will manage leads, maintain client records, prepare quotes and itineraries, coordinate with clients, suppliers and internal teams, track bookings and deadlines, and help optimize workflows to drive business growth and client satisfaction.

Qualificações

• Strong written and verbal communication required.
• Excellent organization, time management and attention to detail.
• Comfortable learning web-based travel, CRM, and booking tools.
• Remote work setup with reliable internet and dedicated workspace.
• Experience in customer service, admin, sales support or travel helpful but not required.

Responsabilidades

• Support the sales process by managing leads, inquiries, and follow-up communications.
• Maintain accurate client records, booking details, and sales documentation.
• Prepare travel quotes, itineraries, and reservation summaries using approved travel tools.
• Coordinate communication between clients, travel suppliers, and internal team members.
• Track bookings, payments, deadlines, and outstanding client requests.
• Create and maintain organized spreadsheets, reports, and SOPs.
• Assist with email marketing, social media content, and client follow-up.
• Research destinations, hotels, cruises, and travel packages to support planning.
• Provide excellent customer service by phone, email, and online platforms.
• Identify opportunities to improve workflows and support business growth.

Conhecimentos

Communication

Organization

Multitasking

Customer service

Ferramentas

CRM

Booking tools

Email marketing tools

Descrição da oferta de emprego

Job brief

Unique Escapes is a travel business focused on curating personalized, high-quality travel experiences. We are seeking an organized, detail-oriented Business Sales Operations Coordinator to support daily sales operations, client campaigns andfollow-up, booking administration, and business workflows.

This is a remote role for people who enjoy organization, communication, and helping a growing travel business run smoothly.

Responsibilities

• Support the sales process by managing leads, inquiries, and follow-up communications.
• Maintain accurate client records, booking details, and sales documentation.
• Prepare travel quotes, itineraries, and reservation summaries using approved travel tools.
• Coordinate communication between clients, travel suppliers, and internal team members.
• Track bookings, payments, deadlines, and outstanding client requests.
• Create and maintain organized spreadsheets, reports, and standard operating procedures.
• Assist with email marketing, social media content, and client relationship follow-up.
• Research destinations, hotels, cruises, and travel packages to support client planning.
• Provide excellent, professional customer service by phone, email, and online platforms.
• Identify opportunities to improve workflows and support business growth.

Requirements

• Strong written and verbal communication skills.
• Excellent organization, time management, and attention to detail.
• Comfortable learning web-based travel, CRM, email marketing, and booking tools.
• Reliable high-speed internet and a dedicated remote workspace.
• Ability to manage multiple priorities independently and meet deadlines.
• Customer service, administrative, sales support, hospitality, or travel-industry experience advantageous but not required
• Interest in travel, luxury travel, cruises, resorts, and destination planning is a plus.

What we offer

• Remote work environment.
• Flexible scheduling within established business needs.
• Training and support for travel tools, systems, and sales processes.
• Opportunity to grow with a developing travel brand.
• Performance-based incentives, where applicable.

If this is you, don't hesitate to reach out and book a introductory session with us! We are looking forward to have you in our team.