Business/Sales Development Representative

Gcore; United States; Hybrid; USD 50,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid or remote options

Travel up to 45 days/year

Job summary

Gcore is seeking a proactive Business Development Representative to join our centralized Business Development team in the United States. You will identify, engage, and qualify potential customers through inbound inquiries, outbound prospecting, events, and reactivation, helping to build a strong sales pipeline.

This role requires independent prospecting, collaboration with Sales, Marketing, Presales, Product, and Support, and the ability to drive opportunities to the Sales team.

Qualifications

• 1–3 years of experience in business development or similar role.
• Experience with prospecting, lead qualification, and customer engagement.
• Strong communication and interpersonal skills; confident in initiating conversations with prospects.
• Ability to understand customer needs and identify commercial opportunities.
• Fluent English and at least one additional language.

Responsibilities

• Identify and qualify opportunities through inbound inquiries, outbound prospecting, events, and reactivation.
• Develop understanding of Gcore products and customer use cases to guide conversations.
• Collaborate with Sales, Marketing, Presales, Product, and Customer Support to advance opportunities.
• Maintain accurate CRM records of interactions and qualification outcomes in HubSpot.
• Independently manage prospecting activities and follow-up to achieve pipeline targets.

Skills

Prospecting

Lead qualification

Customer engagement

Communication

Needs analysis

CRM tools

Collaboration

Bilingual

Tools

HubSpot

Salesforce

Job description

About the Role

We are looking for a proactive, commercially minded Business Development Representative (BDR) to join Gcore's centralized Business Development team.
In this role, you will help drive Gcore's growth by identifying, engaging, and qualifying potential customers through inbound inquiries, targeted outbound prospecting, industry events, and customer reactivation initiatives.
You will be one of the first points of contact for prospective customers, helping them understand how Gcore's solutions can address their business needs and guiding them toward the right next step.
This is more than a meeting-booking role. We are looking for someone who can have meaningful customer conversations, recognize genuine commercial opportunities, and contribute to a high-quality sales pipeline.
You will independently manage your prospecting and qualification activities while collaborating closely with Sales, Marketing, Presales, Product, and Customer Support teams.

What You'll Do

Identify and Qualify Business Opportunities

• Engage prospective customers through inbound inquiries, outbound prospecting, industry events, and customer reactivation.
• Research target companies, identify key decision-makers, and personalize outreach based on business needs.
• Initiate conversations through email, phone, LinkedIn, and other relevant channels.
• Conduct discovery conversations to understand customer challenges, purchase intent, and commercial potential.
• Qualify opportunities against established criteria and ensure smooth handovers to the appropriate Sales representatives.

Guide Customers Toward the Right Solutions

• Develop a practical understanding of Gcore's products, services, and customer use cases.
• Identify when customers would benefit from a consultative sales engagement or a self-service solution.
• Guide prospective customers through available options, pricing information, and next steps.
• Collaborate with Presales, Product, and Customer Support teams when additional expertise is required.

Manage and Improve Prospecting Activities

• Independently manage assigned target accounts, prospecting initiatives, and follow-up activities.
• Participate in industry events, including prospect engagement and post-event follow-up.
• Re-engage former customers to identify potential new business opportunities.
• Identify opportunities to improve outreach effectiveness, qualification quality, and customer engagement.
• Share market insights, customer feedback, and successful approaches with the team.

Collaborate and Deliver Results

• Work closely with Sales to understand commercial priorities and opportunity qualification expectations.
• Partner with Marketing to improve lead quality, targeting, and campaign effectiveness.
• Maintain accurate and up-to-date prospect information, interactions, and qualification outcomes in HubSpot.
• Take ownership of the quality of opportunities generated and ensure timely follow-up.
• Consistently contribute to team pipeline generation objectives.

What We're Looking For

• 1–3 years of experience in business development, sales development, inside sales, or a similar customer-facing commercial role.
• Experience with prospecting, lead qualification, and customer engagement.
• Strong communication and interpersonal skills, with confidence in initiating conversations with prospective customers.
• Ability to understand customer needs, ask relevant questions, and identify commercial opportunities.
• A proactive, results-oriented mindset with the ability to manage daily activities independently.
• Strong research and organizational skills, with attention to detail.
• Ability to prioritize activities, manage follow-ups, and consistently deliver results.
• Familiarity with CRM systems such as HubSpot, Salesforce, or similar platforms.
• Ability to collaborate effectively with colleagues across different teams.
• Fluent English and at least one additional language.
• Willingness to travel internationally for industry events and customer engagement.

Nice to Have

• Experience in B2B technology, SaaS, cloud infrastructure, cybersecurity, or related industries.
• Familiarity with CDN, DDoS protection, WAF/WAAP, cloud computing, hosting, or networking solutions.
• Experience with both inbound and outbound lead generation.
• Exposure to account-based prospecting, ICP segmentation, or sales engagement tools.
• Experience attending trade shows, conferences, or industry networking events.
• German, French, or other European languages.
• Experience with customer reactivation or win-back initiatives.

What Success Looks Like

Your primary measure of success will be the number of Sales Qualified Opportunities (SQOs) you generate.
An SQO is a genuine commercial opportunity where customer needs and purchase intent have been established, clear next steps are defined, and the opportunity has been accepted by the Sales team.
You will be successful when you:

• Consistently generate high-quality Sales Qualified Opportunities.
• Independently manage your prospecting and qualification activities.
• Identify genuine customer needs and connect prospects with the appropriate Sales expertise.
• Ensure smooth opportunity handovers and accurate CRM documentation.
• Maintain timely and consistent communication with prospects.
• Build productive relationships across Sales, Marketing, Presales, and Product.
• Proactively identify opportunities to improve your effectiveness and contribute to team results.

Why Join This Team?

You will play a direct role in Gcore's commercial growth by connecting prospective customers with solutions that address their business needs.
You will gain exposure to different customer segments, technologies, and European markets while developing your commercial expertise within a collaborative, cross-functional environment.
We value initiative, meaningful customer engagement, continuous learning, and the quality of opportunities created — not simply the volume of outreach activities.

Benefits

At Gcore, we want you to do your best work and enjoy the journey. Our benefits are designed to support your growth, well-being, and life beyond work:

• Competitive compensation
• Flexible working hours and hybrid or remote options, depending on your role
• Work from anywhere in the world for up to45 days per year
• Private medical insurance for you and your family*
• Extra paid vacation and sick leave days*
• Support for life’s important moments and celebrations
• Language courses to help you connect and grow
• Modern, welcoming offices with snacks, drinks, and entertainment*
• Team sports and social activities*

*Benefits may vary depending on your location.

Equal Opportunity Employer

We provide equal opportunity to all applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, gender expression, national origin, disability, or any other legally protected characteristics.