Business Risk Manager (Operational Resilience)

Revolut; Polska; On-site; PLN 393,000 - 568,000; Full time

Job summary

Revolut is seeking an Operational Resilience Manager to oversee and enhance the ability to withstand and recover from disruptions, ensuring continuity of critical operations and services across our global platform.

You will collaborate with service owners, Compliance, Risk, and delivery teams to document and report on resilience initiatives, test plans, and regulatory alignment, primarily with focus on DORA.

Qualifications

• Bachelor’s degree in business administration, risk management, or related field.
• 4–6 years of experience in operational resilience, risk management, or business continuity within the financial industry.
• Solid understanding of regulatory requirements (primarily DORA) and industry standards.
• Excellent analytical, problem-solving, and decision-making skills.
• Impeccable communication, deal-making, and stakeholder management skills.

Responsibilities

• Developing and implementing operational resilience frameworks, policies, and strategies to identify, assess, and mitigate risks.
• Collaborating cross-functionally to conduct risk assessments, business impact analysis, and scenario planning to identify vulnerabilities and threats.
• Developing and implementing comprehensive business continuity plans with regulatory alignment.
• Evaluating and improving resilience plans and processes based on lessons learned.
• Leading testing, training, and simulations to validate continuity readiness.
• Coordinating with regulators (ECB focus), external partners, vendors, and stakeholders.
• Monitoring and updating business continuity plans with industry developments.
• Leading crisis response efforts to minimize disruption to operations.
• Providing senior management with regular reports on resilience initiatives and improvements.
• Monitoring emerging risks and adapting resilience strategies to evolving threats.

Skills

Operational resilience

Risk management

Business continuity

Regulatory compliance

Stakeholder management

Analytical thinking

Education

Bachelor's degree in relevant field

Job description

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Technology team builds the systems and experiences that keep Revolut moving. From the infrastructure behind our innovative app to the features used by millions of people around the world, they bring sharp thinking, speed, and a focus on meaningful impact to everything they do.

We're looking for an Operational Resilience Manager to oversee and enhance our ability to withstand and recover from disruptions, ensuring the continuity of critical operations and services.

You’ll collaborate with service owners, Compliance, Risk, and service delivery teams to ensure proper documentation and reporting related to operational resilience.

What you'll be doing

• Developing and implementing operational resilience frameworks, policies, and strategies to identify, assess, and mitigate risks
• Collaborating cross-functionally to conduct risk assessments, business impact analysis, and scenario planning to identify vulnerabilities and potential threats
• Developing and implementing comprehensive business continuity and exit plans, ensuring alignment with regulatory requirements and industry best practices
• Evaluating and enhancing the effectiveness of existing resilience plans and processes, making recommendations for improvements
• Designing and conducting testing, training, and simulation exercises to validate the effectiveness of continuity plans and enhance organisational readiness
• Serving as liaison with regulators (primarily the ECB), external partners, vendors, and relevant stakeholders to align continuity efforts and maintain external dependencies
• Monitoring and updating business continuity plans, regularly incorporating lessons learned from incidents and industry developments
• Leading and coordinating response efforts during crises, guiding teams through recovery processes, and ensuring minimal disruptions to business operations
• Providing regular reports to senior management on the status of business continuity initiatives and recommended improvements
• Monitoring emerging risks and industry trends, adapting resilience strategies to evolving threats and business needs

What you'll need

• A bachelor’s degree in business administration, risk management, or related field
• 4–6 years of experience in operational resilience, risk management, or business continuity within the financial industry
• A solid understanding of regulatory requirements (primarily DORA), industry standards, and best practices related to operational resilience and continuity planning
• Excellent analytical, problem-solving, and decision-making skills
• Impeccable communication, deal-making, and stakeholder management skills
• Proficiency in relevant tools and technologies used for risk assessment, resilience, and continuity planning