Business Continuity Lead

Synergy Staffing; Pittsburgh (Allegheny County); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

Synergy Staffing in Pittsburgh seeks an experienced Business Continuity Lead to strengthen resilience and ensure critical operations continue during disruptions. You will oversee the BCM program, perform BIAs, and coordinate recovery strategies across finance and operations.

The role requires 5+ years in business continuity or risk, a Bachelor’s degree, and strong communication, project management, and analytical skills.

Qualifications

• Bachelor’s degree in Business, Finance, Risk Management, Emergency Management, IT, or related field.
• Minimum of 5 years in business continuity, resilience, disaster recovery, or risk.
• Proven ability to develop, maintain, and evaluate BC plans and BIAs.
• Experience with training programs, tabletop exercises, simulations, and recovery testing.
• Experience in the financial services sector and regulatory awareness.
• Strong communication, project management, and problem-solving skills.
• Proficiency with MS Word, Excel, and PowerPoint.

Responsabilités

• Develop, maintain, and enhance the BCM program to ensure continuity during disruptions.
• Conduct BIAs and update continuity plans with cross-functional teams.
• Coordinate recovery exercises and evaluate plan effectiveness.
• Align continuity practices with regulatory requirements and industry standards.
• Lead incident response coordination and post-exercise remediation.
• Prepare management reports on program performance and risks.

Connaissances

Project management

Analytical skills

Communication skills

Organizational skills

Problem-solving

Leadership

Formation

Bachelor's degree

Outils

Microsoft Word

Excel

PowerPoint

Description du poste

We are seeking an experienced Business Continuity Lead to strengthen organizational resilience and ensure critical business operations can continue during disruptions. The ideal candidate will have a strong background in business continuity planning, training and exercise development, and financial services. This individual will lead continuity initiatives, conduct business impact analyses, coordinate recovery exercises, identify operational risks, and ensure business continuity plans are effective, tested, and aligned with regulatory requirements.

KEY RESPONSIBILITIES

Business Continuity Planning and Program Management

Develop, maintain, and enhance the organization's Business Continuity Management program to ensure critical business functions can continue during unexpected disruptions.

Conduct and update Business Impact Analyses (BIAs) and Business Continuity Plans in partnership with cross-functional teams.

Evaluate business continuity plans following exercises or actual disruptions, identify gaps, and coordinate corrective actions.

Ensure business continuity practices align with industry standards, regulatory requirements, and applicable financial services guidelines.

Training, Testing, and Exercises

Design, coordinate, and facilitate business continuity training programs and exercises to strengthen organizational preparedness.

Develop and execute tabletop exercises, scenario-based simulations, and recovery tests to evaluate the effectiveness of business continuity plans.

Partner with Disaster Recovery and IT teams to coordinate exercises that validate the recovery of critical systems and business processes.

Train employees and designated continuity representatives on their roles, responsibilities, and recovery procedures.

Document exercise results, identify improvement opportunities, and track remediation efforts through completion.

Financial Services and Operational Risk

Apply knowledge of the financial services industry to assess business continuity risks affecting critical financial operations, systems, and customer services.

Partner with risk management, compliance, and business stakeholders to identify operational vulnerabilities and develop appropriate mitigation strategies.

Ensure third‑party and vendor continuity risks are identified, assessed, and incorporated into business continuity plans.

Monitor industry developments and regulatory expectations to support ongoing program improvements.

Incident Response and Recovery

Serve as a rotating on‑call contact for significant business disruptions, coordinating response activities and recovery priorities.

Work with business units to assess operational impacts, activate continuity strategies, and restore critical business processes.

Collaborate with relevant stakeholders to develop contingency plans for potential disruptions and emerging risks.

Reporting and Leadership

Prepare management reports outlining business continuity program performance, exercise results, identified risks, remediation progress, and key performance metrics.

Maintain accurate business continuity documentation, reporting tools, and incident management records.

Provide guidance and recommendations to leadership regarding program effectiveness, organizational resilience, and opportunities for improvement.

Manage continuity‑related projects and coordinate activities across multiple departments.

REQUIRED QUALIFICATIONS

Bachelor's degree in Business, Finance, Risk Management, Emergency Management, Information Technology, or a related field.

Minimum of 5 years of relevant experience in business continuity, operational resilience, disaster recovery, or related risk management functions.

Demonstrated experience developing, maintaining, and evaluating Business Continuity Plans and Business Impact Analyses.

Strong background in designing, coordinating, and facilitating business continuity training programs, tabletop exercises, simulations, and recovery testing.

Experience working within the financial services industry, preferably banking or another regulated financial institution.

Knowledge of business continuity standards, operational risk management, disaster recovery practices, and applicable regulatory expectations.

Excellent project management, analytical, organizational, and problem‑solving skills.

Strong written and verbal communication skills, with the ability to work effectively across departments and present recommendations to leadership.

Proficiency in Microsoft Word, Excel, and PowerPoint.

PREFERRED QUALIFICATIONS

Certified Business Continuity Professional (CBCP), Certified Emergency Manager (CEM), or another relevant business continuity or emergency management certification.

Experience with business continuity management systems, incident management platforms, and risk assessment tools.

Prior experience coordinating enterprise‑wide continuity programs and working with senior leadership.

LEADERSHIP RESPONSIBILITIES

Supervise and support a team of 1-3 direct reports.

Coordinate cross-functional business continuity initiatives and promote a culture of preparedness, risk awareness, and continuous improvement.

TOP THREE PRIORITIES FOR THIS ROLE

• Business Continuity: Strong hands‑on experience developing and maintaining business continuity programs, conducting BIAs, creating continuity plans, and supporting operational recovery.
• Training and Exercises: Demonstrated expertise designing and leading business continuity training, tabletop exercises, simulations, and disaster recovery testing, including documenting results and tracking corrective actions.
• Financial Services Experience: Previous experience in banking, financial services, or a similarly regulated environment, with an understanding of financial operations, operational risk, and regulatory compliance.