Business Relations Manager - 2 Yrs Experience G.b Santos, San Juan City

Dempsey Resource Management Inc.; San Juan (PR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Performance Bonus

Job summary

A management consultancy firm in San Juan is seeking a Business Relations Manager with at least 2 years of experience in crisis management. The role involves maintaining client relationships, researching new business opportunities, and providing comprehensive consultations. The ideal candidate will have a degree in management, marketing, or communication and excellent English communication skills. This full-time position offers a dynamic environment with performance bonuses and essential benefits.

Qualifications

• A minimum of 2 years experience in Supplier & Client crisis management.
• Strong relationship-building skills with prospective and existing clients.
• Capable of conducting comprehensive product/service consultations.
• At least 2 years experience in Supplier & Client crisis management.

Responsibilities

• Maintain knowledge of company products and services.
• Build and maintain strong client relationships.
• Research and pursue new business opportunities.
• Identify and propose suitable solutions to clients' needs.
• Upsell and cross-sell products/services.
• Upselling and cross‑selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Ensuring client satisfaction.

Skills

Excellent English communication skills

Crisis management

Sales knowledge

Education

Degree in management, marketing, communication

Job description

Business Relations Manager - 2 Years Experience G.b Santos, San Juan City

Dempsey Resource Management Inc.

Location: San Juan (On-site)

Duration: 1-3 years experience, full-time.

Job Description

Employee Recognition and Rewards

• Performance Bonus

Government Mandated Benefits

• Degree in management, marketing, communication, or a similar field.
• Excellent English communication skills.
• Knowledgeable in sales and incident report presentations.
• At least 2 years experience in Supplier & Client crisis management.

Responsibilities

• Maintaining a deep knowledge of company products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guiding their decision‑making process.
• Upselling and cross‑selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Ensuring client satisfaction.