Business/Quality Analyst Internship - Summer 2027

Auto-Owners Insurance; Lansing (MI); On-site; USD 20,000 - 29,000; Full time

Job summary

Auto-Owners Insurance in Lansing, MI offers summer internships for Business and Quality Analysts. The in-person program runs five days a week and emphasizes collaboration between business and technology teams.

Interns will gather requirements, participate in workshops, and assist with testing and documentation to support business processes. Qualified students are entering junior or senior year, with strong communication and analytical skills, plus the ability to learn new software tools and

Qualifications

• Enrolled and entering junior or senior year in college.
• Strong communication skills, both written and verbal.
• Analytical thinker capable of learning business processes.
• Able to use a PC and standard business software.
• Capable of learning new software tools.
• Organize and interpret data; handle multiple assignments.

Responsibilities

• Act as liaison between business and technology teams.
• Organize and lead meetings with business, technology, and QA teams.
• Work with business SMEs to define, train, implement, and support requirements.
• Define requirements via interviews, workshops, surveys, and documents.
• Develop business requirements and rules based on decisions.
• Use software tools to gather and document requirements.
• Perform high level testing coordinating with QA; write test plans and report results.

Skills

Communication

Analytical thinking

PC skills

Data interpretation

Multitasking

Requirements gathering

Education

Undergraduate student

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking motivated individuals to join our team for summer internships for Business and Quality Analysts. This internship is in-person, 5 days per week and located in Lansing, MI. The positions require, but are not limited to, the following:

• Act as liaison between the business and technology teams
• Organize and lead meetings with business, technology, and quality assurance teams
• Work closely with the business subject matter experts in the definition, training, implementation, and support of business requirements
• Define requirements through interviews, workshops, surveys, and existing system documentation or procedures
• Develop business requirements and related business rules based on business decision(s)
• Work with software tools to gather and document requirements and rules
• Perform high level testing in coordination with the detailed testing by quality assurance teams including writing test plans as well as documenting and reporting results

Qualifications Students should be currently enrolled and entering their junior or senior year in college Above-average communication skills (written and verbal) Strong analytical skills with the ability to learn business processes Ability to utilize a PC and applicable business software Competency to learn new software tools Organize and interpret data Ability to handle multiple assignments

Rate of Pay Rate of pay starts at $18.00 per hour.

Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

#LI-DNI #IN-DNI

Auto-Owners Insurance is a mutual insurance company with a simple human sense approach to business. This means we answer the phone because it's ringing, we treat people like they're people, and we believe the right way is the human way. Established in 1916 and headquartered in Lansing, Michigan, we currently operate in 26 states. We partner with independent agencies to sell our products to the communities we serve, and we are consistently acknowledged for our superior customer service. We are proud to have been ranked among the Fortune 500 every year since 2002.