Business Process Writer/Analyst

TechDigital Group; Plano (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

TechDigital Group is seeking a skilled professional to manage and improve business processes in Plano, Texas. This role involves identifying department goals, creating structured plans, and ensuring effective integration of processes into current operations.

Candidates should have experience in Telcom, Construction, or Design, along with proficiency in writing standard operating procedures and using the Microsoft Office Suite.

Qualifications

• Prior experience in Telcom/Construction/Design is preferred.
• Experience writing standard operating procedures is required.
• Fluency in documentation and process analysis is essential.

Responsibilities

• Identify and define business department goals and improvement opportunities.
• Create a structured plan for the process with task assignments.
• Test the process with core SMEs and ensure effective integration.

Skills

Standard operating procedures writing

Process analysis

Microsoft Office Suite

Fluency in documentation

Education

Experience in Telcom/Construction/Design

Training or education experience

Job description

Job Description

• Process M&P/ Change management: Identify & Define Business Department goals & opportunity for improvement & efficiencies: Identify the company's current and long-term process road map.
• Prior experience in Telcom/ Construction/ design, prior training or education experience preferred
• Process Analysis experience required: Experience writing standard operating procedures, PowerPoint, Microsoft suite experience & Fluency required
• Create documents that explain how the department processes flow in collaboration with the Lead PM team & Operations groups
• Create a plan: Make a structured plan for the process.
• Assign tasks: Assign tasks to people who will be involved in the process.
• Test the process: Test the process after creation with core SME's
• Helps develop & implements with the training group
• Integrate the process: Integrate the process into the company's operations.
• Make changes: Make any changes to the process that are needed.
• Document and define all version/ changes in change log within the process document
• Ensure everyone understands the processes and can follow easily.
• Helps develop & implements with the training group