Business Process Writer/Analyst

TechDigital Group; Bethpage (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

TechDigital Group is seeking a process management professional in Bethpage, New York, to identify and define business department goals and opportunities for improvement. The role requires prior experience in Telecom, Construction, or Design sectors, and proficiency in the Microsoft suite.

The ideal candidate will create processes, assign tasks, and ensure proper documentation. Responsibilities also include testing processes and collaborating with training teams for implementation.

Qualifications

• Experience in Telecom, Construction, or Design sectors preferred.
• Ability to create structured plans and document processes.
• Fluency in Microsoft PowerPoint and suite required.

Responsibilities

• Identify and define Business Department goals and improvement opportunities.
• Create a structured plan for process management.
• Document process flow and changes in a change log.

Skills

Process Analysis experience

Standard operating procedures writing

Fluency in Microsoft suite

Experience in Telecom/Construction/Design

Job description

Job Description: Process M&P/ Change management: Identify & Define Business Department goals & opportunity for improvement & efficiencies: Identify the company's current and long-term process road map.

• Prior experience in Telcom/ Construction/ design, prior training or education experience preferred
• Process Analysis experience required: Experience writing standard operating procedures, PowerPoint, Microsoft suite experience & Fluency required
• Create documents that explain how the department processes flow in collaboration with the Lead PM team & Operations groups
• Create a plan: Make a structured plan for the process.
• Assign tasks: Assign tasks to people who will be involved in the process.
• Test the process: Test the process after creation with core SME's
• Helps develop & implements with the training group
• Integrate the process: Integrate the process into the company's operations.
• Make changes: Make any changes to the process that are needed.
• Document and define all version/ changes in change log within the process document
• Ensure everyone understands the processes and can follow easily.
• Helps develop & implements with the training group