Business Process Tech Consultant (ServiceNow)

Nightwing Technologies, LLC; Sterling (VA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Nightwing Technologies, LLC is seeking a ServiceNow SecOps Business Process/Technical Consultant to design, develop, and implement SecOps capabilities within the ServiceNow platform. The hybrid role requires translating security requirements into scalable, secure automation and integrations with SIEM tools.

You will lead workshops with SOC, IR, and VR teams and deliver real-time analytics through dashboards.

Qualifications

• U.S. Citizenship required; must be located on U.S. soil.
• Must be able to obtain DHS program suitability and a TS/SCI clearance.
• 8+ years of software development, IT security, or IT systems engineering experience.
• Minimum 4+ years of ServiceNow experience, with at least 2+ years focused on SecOps applications (SIR, VR, CC, or TI).
• Strong knowledge of ServiceNow administration, advanced configuration, and custom application development.

Responsibilities

• Designing, prototyping, and implementing ServiceNow SecOps applications, including: Security Incident Response (SIR): enrichment, correlation rules, and automated playbooks.
• Vulnerability Response (VR): scanner integrations, remediation workflows, patch group automation.
• Configuration Compliance (CC): policy exception handling, remediation tasks, compliance dashboards.
• Threat Intelligence (TI): ingestion of IOCs, sightings search, enrichment workflows.
• Supporting the customer's roadmap for Splunk integrations to enable alert ingestion, bi-directional incident synchronization, and SIEM dashboards.
• Developing custom integrations with SIEM, scanner, and intel tools (e.g., Splunk, Tenable, VirusTotal, Hybrid Analysis) using IntegrationHub, REST/SOAP APIs, and MID Server.
• Building and maintaining orchestration playbooks, Flow Designer workflows, Business Rules, and Script Includes to automate enrichment and response actions.
• Documenting and maintaining policies, procedures, and technical designs aligned with Agile development practices and secure coding standards.
• Leading workshops with SOC, IR, and VR teams to capture mission needs, define business requirements, and translate them into technical solutions.
• Creating and maintaining Performance Analytics dashboards and KPIs to provide real-time visibility into security posture.
• Supporting incident resolution, troubleshooting, and sustainment of the ServiceNow SecOps environment.
• Providing mentorship and knowledge transfer to client staff on best practices and solution sustainment.

Skills

US Citizenship

TS/SCI clearance

DHS suitability

8+ years software development/IT/ITs

4+ years ServiceNow

SecOps experience (SIR VR CC TI)

ServiceNow administration

Advanced configuration

Custom application development

Job description

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.

Nightwing is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment including introducing new cyber capabilities to address emerging threats. Nightwing is seeking a ServiceNow SecOps Business Process / Technical Consultant to design, develop, and implement ServiceNow Security Operations (SecOps) solutions that enhance the customer's ability to detect, respond, and remediate security threats

This hybrid role combines ServiceNow SecOps development, integration engineering, and process consulting. The ideal candidate will work directly with security stakeholders, translate mission requirements into technical designs, and deliver scalable, secure, and automated SecOps capabilities within the ServiceNow platform.

Responsibilities Include:

• Designing, prototyping, and implementing ServiceNow SecOps applications, including: Security Incident Response (SIR): enrichment, correlation rules, and automated playbooks.
• Vulnerability Response (VR): scanner integrations, remediation workflows, patch group automation.
• Configuration Compliance (CC): policy exception handling, remediation tasks, compliance dashboards.
• Threat Intelligence (TI): ingestion of IOCs, sightings search, enrichment workflows.
• Supporting the customer's roadmap for Splunk integrations to enable alert ingestion, bi-directional incident synchronization, and SIEM dashboards.
• Developing custom integrations with SIEM, scanner, and intel tools (e.g., Splunk, Tenable, VirusTotal, Hybrid Analysis) using IntegrationHub, REST/SOAP APIs, and MID Server.
• Building and maintaining orchestration playbooks, Flow Designer workflows, Business Rules, and Script Includes to automate enrichment and response actions.
• Documenting and maintaining policies, procedures, and technical designs aligned with Agile development practices and secure coding standards.
• Leading workshops with SOC, IR, and VR teams to capture mission needs, define business requirements, and translate them into technical solutions.
• Creating and maintaining Performance Analytics dashboards and KPIs to provide real-time visibility into security posture.
• Supporting incident resolution, troubleshooting, and sustainment of the ServiceNow SecOps environment.
• Providing mentorship and knowledge transfer to client staff on best practices and solution sustainment.

Required Skills:

• U.S. Citizenship required; must be located on U.S. soil.
• Must be able to obtain DHS program suitability and a TS/SCI clearance.
• 8+ years of software development, IT security, or IT systems engineering experience.
• Minimum 4+ years of ServiceNow experience, with at least 2+ years focused on SecOps applications (SIR, VR, CC, or TI).
• Strong knowledge of ServiceNow administration, advanced configuration, and custom application development.