Business Process Tech Consultant (ServiceNow)

Nightwing Intelligence Solutions, LLC; Sterling (VA); Hybride; USD 140 000 - 190 000; Plein temps

Résumé du poste

Nightwing Intelligence Solutions, LLC is seeking a ServiceNow SecOps Consultant to design, develop, and implement SecOps solutions. You will work with security stakeholders to translate mission needs into scalable, automated SecOps capabilities within the ServiceNow platform.

You will lead workflows, integrations with SIEM and threat intel tools, and build dashboards that provide real-time visibility into security posture. A TS/SCI clearance and US citizenship are required.

Qualifications

• U.S. Citizenship required; must be located on U.S. soil.
• Must be able to obtain DHS program suitability and a TS/SCI clearance.
• 8+ years of software development, IT security, or IT systems engineering experience.
• Minimum 4+ years of ServiceNow experience, with at least 2+ years focused on SecOps.
• Strong knowledge of ServiceNow administration and custom development.
• Experience integrating ServiceNow with SIEM and threat intel platforms.
• Hands-on experience with Flow Designer, Orchestration, REST/SOAP, and MID Server.

Responsabilités

• Design, prototype, and implement ServiceNow SecOps apps (SIR, VR, CC, TI).
• Integrate with SIEM, scanners, and threat intel platforms.
• Build and maintain orchestration playbooks and workflows.
• Lead workshops with SOC/IR/VR teams to capture requirements.
• Create and maintain dashboards and KPIs for real-time security visibility.
• Provide mentoring and knowledge transfer to client staff.

Connaissances

ServiceNow SecOps

Flow Designer

Orchestration

REST/SOAP API

Threat intel integration

Team collaboration

Security posture dashboards

Formation

Bachelor’s degree in Cybersecurity/CS/SE

Outils

IntegrationHub

MID Server

Splunk

Tenable

Description du poste

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Nightwing is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment including introducing new cyber capabilities to address emerging threats. Nightwing is seeking a ServiceNow SecOps Business Process / Technical Consultant to design, develop, and implement ServiceNow Security Operations (SecOps) solutions that enhance the customer’s ability to detect, respond, and remediate security threats. This hybrid role combines ServiceNow SecOps development, integration engineering, and process consulting. The ideal candidate will work directly with security stakeholders, translate mission requirements into technical designs, and deliver scalable, secure, and automated SecOps capabilities within the ServiceNow platform.

Responsibilities

• Designing, prototyping, and implementing ServiceNow SecOps applications, including: Security Incident Response (SIR): enrichment, correlation rules, and automated playbooks.
• Vulnerability Response (VR): scanner integrations, remediation workflows, patch group automation.
• Configuration Compliance (CC): policy exception handling, remediation tasks, compliance dashboards.
• Threat Intelligence (TI): ingestion of IOCs, sightings search, enrichment workflows.
• Supporting the customer’s roadmap for Splunk integrations to enable alert ingestion, bi-directional incident synchronization, and SIEM dashboards.
• Developing custom integrations with SIEM, scanner, and intel tools (e.g., Splunk, Tenable, VirusTotal, Hybrid Analysis) using IntegrationHub, REST/SOAP APIs, and MID Server.
• Building and maintaining orchestration playbooks, Flow Designer workflows, Business Rules, and Script Includes to automate enrichment and response actions.
• Documenting and maintaining policies, procedures, and technical designs aligned with Agile development practices and secure coding standards.
• Leading workshops with SOC, IR, and VR teams to capture mission needs, define business requirements, and translate them into technical solutions.
• Creating and maintaining Performance Analytics dashboards and KPIs to provide real-time visibility into security posture.
• Supporting incident resolution, troubleshooting, and sustainment of the ServiceNow SecOps environment.
• Providing mentorship and knowledge transfer to client staff on best practices and solution sustainment.

Required Skills

• U.S. Citizenship required; must be located on U.S. soil.
• Must be able to obtain DHS program suitability and a TS/SCI clearance.
• 8+ years of software development, IT security, or IT systems engineering experience.
• Minimum 4+ years of ServiceNow experience, with at least 2+ years focused on SecOps applications (SIR, VR, CC, or TI).
• Strong knowledge of ServiceNow administration, advanced configuration, and custom application development.
• Experience integrating ServiceNow with SIEM, vulnerability scanners, and threat intelligence platforms.
• Hands-on experience with Flow Designer, Orchestration, IntegrationHub, and MID Server.
• Strong technical skills in web technologies (JavaScript, HTML, XML, Angular, CSS) and integration technologies (REST, SOAP, LDAP, SSO).
• Familiarity with federal cybersecurity frameworks (NIST 800-53, FedRAMP, CISA KEV, MITRE ATT&CK).
• Strong communication, presentation, and documentation skills for technical and business stakeholders.

Desired Skills

• Experience supporting DHS, DoD, or Intelligence Community customers.
• Experience deploying future-state SecOps processes including incident triage, vulnerability management, compliance automation, and threat intel workflows.
• Familiarity with Splunk use cases for security operations and event correlation.
• Experience with collaboration tools (MS Teams, Outlook, SharePoint, Atlassian Jira/Confluence).
• Strong problem-solving, analytical, and consulting skills in complex security environments.
• Information Systems Security Engineering Professional (ISSEP) or Information System Security Architect Professional (ISSAP) certification desired.

Desired Certifications

• ServiceNow Certification (IE: Certified System Administrator, Certified Application Developer, Certified Implementation Specialist – SecOps (SIR, VR, or CC)).
• ITIL v4 Foundation certification (or willingness to complete within one year).
• DoD 8570.1-M Compliance at IAT Level I (e.g., Certified Information Systems Security Professional (CISSP)) certification highly desired.

Required Education

• Bachelor’s degree in Cybersecurity, Computer Science, Software Engineering, Systems Engineering, or a related discipline.
• In lieu of a degree: an additional 10 years of directly relevant work experience (for a total of 18+ years) may be substituted.

Syndeo: 3484 At Nightwing, we value collaboration and teamwork. You’ll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we’ll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients. Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.

Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Previously part of a leading Fortune 100 company and headquartered in Dulles, VA; Nightwing became independent in 2024 but continues to support the nation’s most mission impactful initiatives. When we formed Nightwing, we brought a deep set of credentials and an unfaltering commitment to the mission. For over four decades, our team has been providing some of the world’s most technically advanced full-spectrum cyber, data operations, systems integration and intelligence support services to the U.S. government on its most important missions. At Nightwing, we value collaboration and teamwork. You’ll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we’ll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients. Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.