Business Process Owner I

AAON, Inc.; Tulsa, Northern (OK, KY); Hybrid; USD 85,000 - 105,000; Full time

Job summary

AAON, Inc. in Tulsa, OK is seeking a Business Process Owner to lead and optimize end-to-end manufacturing and business processes. You will define strategy, monitor KPIs, and drive improvements with Lean Six Sigma, collaborating with IT, operations and finance.

This role requires a Bachelor’s degree and 5 years HVAC manufacturing ops experience; certification preferred. The position offers a collaborative environment in a climate-controlled facility with opportunities to influence governance,

Qualifications

• Bachelor’s degree in business, MIS, or related field.
• 5 years HVAC manufacturing operations experience.
• Lean Six Sigma certification or related process certification preferred.

Responsibilities

• Define and document the process strategy, scope, and objectives.
• Collaborate with stakeholders across departments to align process improvements with business needs.
• Monitor process performance using KPIs and analytics to identify gaps, inefficiencies, or compliance risks.
• Lead or support process redesign initiatives, ensuring consistency, quality, and scalability.
• Own the governance of the process, including change management, documentation, and training.
• Partner with IT, operations, and other departments to implement systems or tools supporting the process.

Skills

Analytical thinking

Problem-solving

Decision-making

Effective communication

Stakeholder management

Process improvement methodologies

BPM software familiarity

ERP systems familiarity

Workflow platforms

Education

Bachelor's degree in business / MIS / related

Tools

BPM software

ERP systems

Workflow platforms

Job description

## Business Process Owner IApply: Tulsa, OK: Full time: Posted 2 Days Ago: End Date: October 17, 2026 (26 days left to apply): JR103624**Job Description:**The Business Process Owner (BPO) is responsible for managing and continuously improving one or more end-to-end business processes within an organization. Acting as the central point of accountability, the BPO ensures that the process aligns with business goals, delivers value, and meets performance expectations.**Essential Job Duties and Responsibilities:*** Define and document the process strategy, scope, and objectives.* Collaborate with stakeholders across departments to align process improvements with business needs.* Monitor process performance using KPIs and analytics to identify gaps, inefficiencies, or compliance risks.* Lead or support process redesign initiatives, ensuring consistency, quality, and scalability.* Own the governance of the process, including change management, documentation, and training.* Serve as the subject matter expert for the assigned process, providing guidance and resolving escalations.* Partner with IT, operations, and other departments to implement systems or tools supporting the process.**Education and Experience Requirements:*** Bachelor’s degree in business, MIS, or related.* 5 years of HVAC manufacturing operations experience.* Lean Six Sigma or related process certification preferred.**Knowledge, Skills, and Abilities:*** Strong understanding of business operations and process design.* Excellent analytical, problem-solving, and decision-making skills.* Effective communication and stakeholder management abilities.* Experience with process improvement methodologies (e.g., Lean, Six Sigma).* Familiarity with relevant tools such as BPM software, ERP systems, or workflow platforms**Work Environment:**Often work will be performed in a climate-controlled office setting. Occasionally, employee will work in a manufacturing facility and be exposed to:* Humidity, loud noises, dirt* Varying temperatures* Sheet Metal* Forklift traffic**Physical Demands:*** Lift up to 10 lbs.* Ability to think, problem solve and communicate effectively.* Must be able to view computer monitors and manufacturing processes and hear forklift and other horns and alarms.* Sitting for prolonged periods