Business Process Owner I

AAON; Tulsa (OK); On-site; USD 90,000 - 130,000; Full time

Job summary

AAON seeks a Business Process Owner to guide end-to-end process improvements across functions in Tulsa, OK. You will define strategy, align with business goals, and drive value through measurable performance.

The role requires 5 years in HVAC manufacturing operations, a relevant degree, and Lean Six Sigma or equivalent certification. You will collaborate with IT, operations, and other teams for system support.

Qualifications

• Bachelor’s degree in business, MIS, or related field.
• 5 years of HVAC manufacturing operations experience.
• Lean Six Sigma or related process certification preferred.

Responsibilities

• Define and document the process strategy, scope, and objectives.
• Collaborate with stakeholders across departments to align improvements with needs.
• Monitor process performance using KPIs and analytics to identify gaps or risks.
• Lead or support process redesign initiatives ensuring quality and scalability.
• Own governance of the process including change management and training.
• Serve as the SME for the assigned process, guiding and resolving escalations.
• Partner with IT and operations to implement supporting systems or tools.

Skills

Process design

Stakeholder management

Analytics

Problem solving

Education

Bachelor’s degree in business or MIS

Tools

BPM software

ERP systems

workflow platforms

Job description

Job Description

The Business Process Owner (BPO) is responsible for managing and continuously improving one or more end-to-end business processes within an organization. Acting as the central point of accountability, the BPO ensures that the process aligns with business goals, delivers value, and meets performance expectations.

Essential Job Duties And Responsibilities

• Define and document the process strategy, scope, and objectives.
• Collaborate with stakeholders across departments to align process improvements with business needs.
• Monitor process performance using KPIs and analytics to identify gaps, inefficiencies, or compliance risks.
• Lead or support process redesign initiatives, ensuring consistency, quality, and scalability.
• Own the governance of the process, including change management, documentation, and training.
• Serve as the subject matter expert for the assigned process, providing guidance and resolving escalations.
• Partner with IT, operations, and other departments to implement systems or tools supporting the process.

Education And Experience Requirements

• Bachelor’s degree in business, MIS, or related.
• 5 years of HVAC manufacturing operations experience.
• Lean Six Sigma or related process certification preferred.

Knowledge, Skills, And Abilities

• Strong understanding of business operations and process design.
• Excellent analytical, problem-solving, and decision-making skills.
• Effective communication and stakeholder management abilities.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• Familiarity with relevant tools such as BPM software, ERP systems, or workflow platforms

Work Environment

Often work will be performed in a climate-controlled office setting. Occasionally, employee will work in a manufacturing facility and be exposed to:

• Humidity, loud noises, dirt
• Varying temperatures
• Sheet Metal
• Forklift traffic

Physical Demands

• Lift up to 10 lbs.
• Ability to think, problem solve and communicate effectively.
• Must be able to view computer monitors and manufacturing processes and hear forklift and other horns and alarms.
• Sitting for prolonged periods