Business Process Manager- #26-23611

US Tech Solutions; Tucson (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

US Tech Solutions seeks a Business Process Manager (BPM) to lead lean methodologies across business processes. Collaborating with the leadership team, you will institutionalize continuous improvement, champion change, and identify deployable best practices to improve efficiency and costs.

The role emphasizes training stakeholders and sustaining a culture of operational excellence. You will drive LEAN/Six Sigma initiatives, map processes, and build capability across the organization while

Qualifications

• Bachelor's degree in Life Sciences, Supply Chain Management, Business Administration, Engineering, Economics or related field.
• Lean or Six Sigma Black Belt certification.
• 7 years demonstrated experience with increasing responsibility in developing and implementing successful continuous improvement programs.

Responsibilities

• Develop & drive the BPM strategy, including process mapping and change management framework for process improvement.
• Establish and communicate the BPM vision, providing strategic direction to drive LEAN or Six Sigma improvements.
• Deliver sustainable change by focusing on strategic priorities to maximise value.
• Lead large LEAN or Six Sigma transformations.
• Empower internal teams to create sustainable capability and promote a culture of continuous improvement.
• Foster a LEAN Six Sigma culture and build/train capabilities across the organization.
• Identify end-to-end process improvement opportunities and design new processes that maximize customer service, performance, accountability and compliance.
• Build capabilities to improve processes, drive efficiencies and create measurable financial returns.
• Assist in designing innovative solutions to improve financial and service delivery performance, associate and guest satisfaction, and operational efficiency.
• Assess organizational performance, identify root causes, and remove barriers to achieve goals.
• Maintain relationships with Leadership Community to drive support and promote transparency.
• Provide training and Process Improvement guidance across the organization.
• Drive data-driven decisions and document lean processes, preparing reports for senior management.

Education

Bachelor's Degree in Life Sciences, Supply Chain Management, Business Administration, Engineering, Economics or related field

Lean or Six Sigma Black Belt certification

Job description

Duration: 12 months

Job Summary

The Business Process Manager (BPM) will play a critical role in driving lean methodologies and practices across the business processes. This position works with various members of the leadership team to institutionalize continuous improvement (CI) practices within the entire organization. This position will serve as a champion/role model for change. This position will identify projects, lessons learned, or best practices that can be replicated for deployment in all areas. This position will focus on training stakeholders, implementing lean principles, enhancing operational efficiency, and realizing cost reductions. This role demands a proactive influencer who can inspire a culture of continuous improvement and operational excellence.

Required Qualifications

• Bachelor's Degree in Life Sciences, Supply Chain Management, Business Administration, Engineering, Economics or related field.
• Lean or Six Sigma Black Belt certification
• 7 years demonstrated experience with increasing responsibility in developing and implementing successful continuous improvement programs

Preferred Qualifications

• Master's degree/MBA
• Lean Six Sigma or Master Black Belt certification
• Experience in a regulated industry developing and implementing process improvements

Job Responsibilities

• Develop & drive the business process management (BPM) strategy, including process mapping and change management framework for process improvement.
• Establish and communicate the business process vision, providing strategic direction and leadership to drive LEAN or Six Sigma continuous improvement in alignment with organisational goals.
• Deliver sustainable change by focusing on strategic business priorities to maximise business and commercial value.
• Lead and drive large LEAN or Six Sigma business transformations.
• Empower and upskill internal teams to create sustainable capability, and promote a culture of innovation and continuous improvement as part of new and improved ways of working.
• Foster a continual process improvement LEAN Six Sigma culture throughout the organisation and serve as a champion/role model for change. Build and train culture using continuous improvement methodology.
• Identify end to end process improvement opportunities and facilitate the design of new processes that creates the greatest value for the organisation in terms of customer service, performance excellence, accountability and compliance.
• Build capabilities throughout the organization to improve processes, drive efficiencies and create measurable financial returns.
• Assist in design of innovative solutions that will enable the organisation to improve financial and service delivery performance, associate and guest satisfaction, and operational efficiency.
• Assess organisational performance and determine root cause(s) of performance issues. Proactively identify and work to remove barriers that slow or prevent the successful attainment of goals and objectives.
• Maintain close relationships with Leadership Community to drive support, buy-in, and promote transparency. Works cross-functionally with business leaders and process owners to deliver improvement opportunities.
• Provides training and Process Improvement guidance to the rest of the organisation.
• Drive strategic data-driven decisions, adding value and contributing to team successes and clear business outcomes.
• Document lean processes, changes, and improvements meticulously & prepare and present reports on lean initiatives, efficiency gains, and cost savings to senior management. Utilize visual management tools to communicate progress and outcomes effectively.

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement

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